Lamothe House Hotel a French Quarter Guest Houses Property

The room we were finally given was beautiful.

Front desk service wasn't great. The hotel is poorly managed. Our room was very hot. The water pressure in the shower was basically a drizzle. They overbooked the hotel and our friends staying with us had to be moved to a different location.

Fantastic staff and location. Hotel atmosphere (office) was lovely and the staff was knowledgeable and very helpful. Very easy to check in, get parking, and very accommodating.

Not the cleanest room. Thermostat was iffy.

beautiful hotel, great location

the gentleman at the front desk who checked us in was extremely rude and unhelpful

Charming, historic, great location.

The hotel is old and in great need of repairs. The doors inside did not shut and the door to our room had gaps and the cracks let bugs in.

We ended up at Inn on Saint Peter due to a mix up with booking . The staff at Lamonthe House were so wonderful to get us moved into a double queen room at a sister hotel. Everyone was so kind and helpful! The Inn on Saint Peter was fabulous.

We loved the Inn on Saint Peter, we just wished it had a pool!

The location is wonderful. Staff helpful and friendly.

Walls are a little thin.

Staff were nice, helpful and quick to respond.

Tiny bathroom with awkward layout.

Loved the guest house feel. Hotel room in a guest room setting. Walking distance to Bourbon street and Fremchman street. Wake up in the morning an walk to Cafe du Monde. Definitely will be going back

Nothing that was the hotel's fault. I got lost but that is my problem

Staff and location were great.

Walls are paper thin, could hear everything in the room next to us and a guy snoring in the room behind us.

Location and old world charm and class

Looked nothing like the photos, was basically a boarding house, zero water pressure, room was dirty and had a very stale smell, house keeping did NOTHING not even change the sheets. They literally made our bed without changing the sheets and didn’t clean the bathroom.

Nasty and misleading

It’s very clean. The pool is beautiful. The staff is nice. The location is great. We walked basically everywhere in the French Quarter. The price was very good.

If you get any of the lower rooms like 115 through 120, there’s a large back gate door that is very heavy and very loud and you hear it slam from your room all day and all night. The hot tub does not work.

The location is perfect: close to the French quarter and even closer to Frenchman St.The staff was friendly and helpful

The rooms feel run down and really small (hardly space to hang things and open your luggage). Only one side of the bed had a lamp and outlets.The toilet didn’t flush properly. Sound travels so it depends on the other guests if you will have noise or calm.

Dirty, shower clogged, heat noise

Great location between French Quarter restaurants and Frenchman Street bars. Very walkable. The bed was comfortable and the room and bathroom were clean. Cool property with a fish pond and pool/hot tub in the middle. This is an older building, so expect some rooms to be smaller and to experience the sights/sounds/smells in common areas, but the rooms were appropriately modernized. The ladies who worked the front desk were kind and convivial, instantly making you feel welcome. Water pressure was rather poor which is a tough combination in tandem with soft water.

I amended my reservation about 2 months prior to arrival to add on a 3rd night and while that was all well and good, it seems management hadn't updated their manifest so I got a frantic and curt message from the front desk saying I need to check out NOW and I'll be fined for overstaying. I called and the lady told me the manager was needing to turn the room over. I insisted that I had paid for three nights and could produce the documents. While on the phone, she looked into it and confirmed that yes, I had secured a third night and I just needed to get new keys for the room since mine had been deactivated. We went back mid afternoon to get keys and popped in the room to use the bathroom and change as the day had warmed up. I think because housekeeping/maintenance thought the room was empty, a man just keyed into the room without knocking while we were in there and had just finished changing. In the end all worked out and we all shared a laugh, but I think management needs to do a better job of accurately communicating reservation information to the staff so guests don't need to experience the momentary panic when the front desk staff does what their management tells them. Also housekeeping and maintenance should be in the practice of knocking and announcing themselves. Couple recommendations about the room: (1) Room 107 has a bathroom door with a window in it and thanks to the mirroring, you can fully watch someone use the bathroom. Not everyone who stays there is a solo traveler or couple, and even couples want some privacy! What a weird thing, perhaps consider a curtain or get a proper door. (2) If you're going to provide an in-room coffee maker, please have paper cups designed for hot beverages. There were just the thin individually wrapped plastic ones. Ended up going to the lobby for coffee and reusing my paper cup for an in-room refill after absolutely melting the bottom of a plastic cup (who wants to drink that anyway?)

Staff, location

Rom not ready at 3

The bed was very comfortable and the pool was wonderful. It’s also a fabulous location if you like to go to Frenchman Street and hear music.

They were very understaffed. The staff that they had was very nice however, they should not fill all the rooms if they can’t clean them and have people check in on time and have coffee in the morning and other things that are supposed to be in place because they don’t have enough staff available. It’s also a very old property which I tend to like, but this one was pretty worn out.

Location was ideal!

Our room would have been much more comfortable with a chair and a mini fridge.

The room was great, the staff very friendly and accommodating, the location was perfect for accessing the trolly line and the French market, and lots of wonderful bars and places to eat. The pool area is very nice but know up front the the sitting pool adjacent the main is not a spa it is the same temp as the pool.

No refrigerator, no chairs, and the bathroom layout left little room to squeeze by the vanity to access the toilet and shower

Location

Was tricked by the website, which showed nice looking rooms with classic lush exteriors/interiors. Turns out the 'Hotel' is four different buildings on two different streets. I assume we got the crappiest building. Check-in clerk was harsh and unhelpful. She did not even show us which building our room was in! Not sure what her problem was that day. She told me parking would cost $40 a day (your website advertises discounted parking) though we did not need it as there was always parking right in front of the building we were stuck in. Of course, no bellman or cart was offered to assist us with our luggage. We are elderly and walked through the main property carrying bags several times until I ran into a helpful staffer (Russia was her name) who led me to our room, in another building across the street! We would never have found it since it was down a narrow corridor between two buildings with the room invisible from the street. The cramped ancient room did not have a queen bed as advertised. It was across the street from the swimming pool, sitting areas etc. so nothing like the photos online Poor weather stripping around the front door let the wind blow in at night and daylight beamed in at morning. No fridge/microwave. No safe. No chair. Unusable internet bad Wi-Fi. Then to make our stay more dreadful, at 4:45AM the Fire Alarm went off, scaring the Hell out of my wife and me. Loud screeching alarm and bright flashing light for about a minute, then stopped. We were sleeping deeply and we had a full day planned with friends staying in the Garden District. Of course we were too shaken to fall back asleep after that terrifying alarm, resulting in us dragging ourselves around the 'Quarter on little sleep that day. I wanted to check into another hotel but was told I would forfeit my Booking fee. I still want a refund, partial or the entire amount. We did not enjoy anything about our stay at this 'Hotel'.