Hampton Inn & Suites by Hilton New Orleans Canal St. French Quarter

Convenience of booking and location to events. Cost comparison of room online with front desk was cheaper than booking with the hotel front desk.

Cost of snacks and room temperature was hard to regulate.

Location and staff. The room was great!

Kind of a "sketchy" feeling outside.

Very clean and staff nice

The room was small with no drawer space

The location

The depth of the closet. Cleaned every other day. The molding deteriorating.

Yes. Only 1 elevator was working & had to wait over 45 minutes for elevator. We was on the 11th floor so had to walk down 11 flight of stairs so we would not miss our reservations at local restaurants. The odor in the hallways smelled like old mildew

Close to the activities we were there for.

The elevator was not usable because they were working on it so we had to use the service elevator or the stairs.

Location, convenience, staff

Rooms were not cleaned/serviced daily. Self service breakfast.

Great location and very friendly staff

The room was very small. The bathroom lacked any privacy with an almost see through door.

It is under renovations so we did not get the amenities as advertised but received a room upgrade to a finished floor and we were very comfortable during our stay.

Lots of renovation no door on bathroom they would not move me. Hammering and nailing construction early in the morning and only one elevator worked. Horrible stay.

Lots of renovation no door on bathroom they would not move me. Hammering and nailing construction early in the morning and only one elevator worked. Horrible stay.

Great location, front desk staff was amazing!

Upon arrival, got double full beds, paid for queens. Housekeeping had to be requested 24 hours in advance, did that, never came. Historic elevators kept getting stuck, stuck inside 15 minutes, had to phone front desk. Loud street noise even on 14th floor

The distance from walking

Construction constantly the sounds were in my room at 7am and through out the day I was there the ac did not work it¿s was just a constant issue with the morning sound tho and the elevator

Check-out I couldn¿t help but leave as the construction crews worked throughout New Years Day and began at 7 am Jan 2 It was horrendous noise from the room right above mine

Everything It was located on blocks away from the safe neighborhoods and parking was a workout getting to and from the self park . Staff was minimal, slow, the key never worked and had to be rekeyed every time you left the building HORRENDOUS

free breakfast and location

the elevator was sooooo slow

The location of the hotel was convenience to the various activities planned. The size of the room was perfect for two unrelated guests.

The hotel was under construction charging full price for the rooms. The lobby was an eyesore with scaffolding stationed in the lobby and painted footprints all over the hotel. The housekeeping staff did clean once my stay being there, even after requests.

Location

Under construction; had to move rooms due to leak; slow elevators; no hot water the morning of checkout

Location

No a/c or water the morning of checkout

Location

The room was awful there was a bathtub shower and it was dirty . None of the fixtures were mounted to sink or the toilet to the floor . The shower would not come on the next morning the fixture was broken sketchy traffic we felt unsafe .

My room was dirty tub was dirty no towels .. no cover just thin sheets

The staff was helpful and friendly. The bed was comfortable, water pressure and hot water in shower was excellent. Large TV and fairly quiet room at the end of the hall.

Cosmetically, the hotel was unappealing. Gum was stuck to the carpet in my room, wallpaper behind the bed was peeling. The bathroom was very clean, but walls needed to be painted. Bathtub faucet was missing the handles. More like a 2.5 star hotel.