Hanalei Colony Resort

The staff went out of their way to be helpful, from locating my lost wallet to finding and giving us a fabric covered hanger on which to place my daughter's wedding dress so we could bring in home without damage.

Tiny parking spaces.

It was less commercial than the big resorts and we feel like it allowed us to connect to the culture of the area better.

No air conditioning- although it usually wasn't too bad.

Loved staying in this condo/resort set-up.Our unit was a stone's throw from a gorgeous beach, stunning views, and an occasional Monk seal sighting.We enjoyed having a full kitchen and access to grills, a pool, and a jacuzzi.The Day Spa was right across the parking lot, which was a bonus. We also took advantage of the free shuttle that brought us to Tunnels beach, hiking at Hanea state park, and Hanalei town for meals.The HCR rooms have no TVs which helped us take advantage of the amenities and time together.

The unit is a little dated and the affects of moisture are apparent with some rust on hinges and lamps, but that didn't take away from our enjoyment. There was also a thick layer of dust on bathroom fan vents.

Excellent location with Mountain and Ocean views. Nicely maintained and easy to find.

Little old and rustic. Bedroom separation wooden doors can be modernized for easy operation

Stayed in B4 - 2nd/top floor. Lovely & spacious for group of 3. K-bed in main area (closed off by foldable doors). Day bed in a separate area of main room (close off with foldable doors) Son is 6”1 & he slept well. Each has own bathroom. No TV – quiet. Kitchen well equipped & comes with coffee/sugar & creamers. Position of balcony provided an amazing view of the ocean. No buildings or trees obstructing view. Some mentioned that it is worth the additional cost for an ocean front. We had a premium ocean view & somewhat disagree. There are a number units that provide amazing views that do not require the additional cost. Sure, nice to be ocean front, but not necessary. We had ocean front in Kona & it is a lot louder than one thinks. Being set back a little, provided for softer waves which felt more relaxing rather than overpowering. Unit came with a beach mat & 2 lawn chairs. Plenty of shampoo/conditioner/body lotion provided. No AC - not necessary at this time of the year with windows/balcony doors open & overhead fans. Restaurant closed at the time of our stay. There was a gallery/coffee shop open. Not sure if they provide muffins, etc as we never went in. Close to a number of beautiful beaches. Resort does offer free shuttle bus to Hanaiei Bay & other locations (we never used as rented a vehicle). Laundry available - $2.50 per wash & $2.00 per dryer. No detergent provided. You will need to ask the front desk for a code to the door located by the pool area. They will also provide you with coins if you do not have any. It is a secluded location, so food shopping is recommended as travelling back & forth is a little far away with lots of curves/twists in the roads. Also some road construction happening which can add to back-and-forth time. We covered a lot of the areas around this beautiful island & have to say that we felt that this was one of the better spots.

The only reason we are not giving our stay a 10/10 review was the check-in process. Unfortunately, we had an unpleasant encounter with a front-end staff member, Jeanne. She was incredibly unprofessional and rude, which included be yelled at and ranting while walking around the office – very bizarre behavior. There was also one male staff (not sure if he was the shuttle bus driver) who was also unprofessional. The matter was brought to the attention of the Supervisor, Chawake who handled it with the upmost professionalism. We were grateful to Chawake for taking the time to listen to our concerns and dealing with it in such a professional manner, including following up with us by email. She is definitely an asset to the resort.

The location and grounds are lovely, the unit was large and comfortable. The kitchen was well equipped.

The property is in serious need of maintenance. It is ocean front, so I understand that it is difficult, but it was actually pretty bad. Many things that could be fixed easily, Loose electrical sockets, lots of rust everywhere.

Good Pool, spacious room, view of the ocean

Very dated fixtures, appliances. The rusted top of the fridge was gross on first look, also had problems with the lock that wasted few hours of my day.The ocean is very rough and noisy at night at least in December when we were there, wish there were better windows that kept the night time noise down.Location also did not work for us. 15 mins drive for food might be desirable for many but not for us.

The location is great, the ocean view from our room was just like in the picture, beautiful. We loved the cats' visit in the morning, Leo adopted us right away! The room was much bigger than expected, so much space!!! We could live there for a long time, lol! And the kitchen well equipped with everything. The resort is the perfect location to go visit Tunnels Beach & Limahue Garden & Preserve (absolutely gorgeous gardens!), I highly recommend it.

Just bummed out the restaurant was closed due to change of ownership, had to drive back to Hanalei for food.

I loved this quiet and peaceful place. It was so relaxing here. The pool was so warm and wonderful.

everything

I liked everything. the location , the space, the comfort, the service, the convenience of the shuttle , the beauty .

everything

I liked everything. the location , the space, the comfort, the service, the convenience of the shuttle , the beauty .

Great locationExtra services (shuttle, towels)Spacious with balcony Nice staff Pool, jacuzzi and external showers

Noisy fans

Amazing location and relaxed vibe. The properties and grounds are very quiet which is just what we wanted. Beach chairs, umbrellas etc. were supplied in the apartment by default which was super helpful.

The properties are very dated and show the signs of that age (wear and tear, salt water damage etc.).

Loved staying in this condo/resort set-up.Our unit was a stone's throw from a gorgeous beach, stunning views, and an occasional Monk seal sighting.We enjoyed having a full kitchen and access to grills, a pool, and a jacuzzi.The Day Spa was right across the parking lot, which was a bonus. We also took advantage of the free shuttle that brought us to Tunnels beach, hiking at Hanea state park, and Hanalei town for meals.The HCR rooms have no TVs which helped us take advantage of the amenities and time together.

The unit is a little dated and the affects of moisture are apparent with some rust on hinges and lamps, but that didn't take away from our enjoyment. There was also a thick layer of dust on bathroom fan vents.

Location was spectacular, especially for nature lovers, it was just stunning. Staff was incredibly friendly and helpful. Loved the shuttle into Hanalei Bay...while it doesn't look far on the map, it's an extremely winding road and very dark at night. The new pool area was also nicely done and a great place to swim, chill, and grill.

Parts of the resort (kitchens, restaurant) could use a refresh. The property doesn't have air conditioning, which wasn't needed for the heat but would have helped with the humidity. The restaurant is currently BYOB, not necessarily a bad thing, but be sure to stock up in Hanalei before getting to the resort.

It is at a great location, very close to amazing tunnels beach with a very convenient shuttle and beach gear are providedVery comfortable and large rooms.Would definitely stay here again and longer if I come back to Hawaii.

We have faced a couple of hours of construction noise during 2 days of our stay. They were very helpful when we raised our concern, but of course would be better not having this issue at all, not the best experience when you fly to hawaii from turkey to unplug.

I like nature and the room design.

Not specifically when people talk about our room in the morning. And we saw a cockroach in the room.

Gorgeous property, beautiful location. Very clean . Comfortable. It was a joy staying here.

No good restaurant on site . Opakapaka is very run down place…

The location and the room was perfect for us. The bed was super comfortable and we commented on the weight of the duvet but during the night we were sure glad to have it. The kitchen was well equipped with new pots and pans, a coffee maker and all the plates, cups and cutlery you could possibly need. We enjoyed Tunnels Beach and it was so handy using the shuttle bus. The beach chairs and snorkels were an added bonus.

Having to leave.

The location of the hotel is beautiful in the wonderful north of Kauai, with easy access to Haena state park and the cute city of Hanalei with several restaurants. The room was spacious.

We booked the premium ocean front suite which is said on the website to have two bedrooms. This is not true, it is designed as one big room (kitchen, living area, king bed and a small couch as a second bed. The small couch will fit a small person and shouldn’t be marketed as a bed for an adult, perhaps a child. You can «close» the rooms with a partition, but these are fully open all the way around the roof, so it gives no feeling of two rooms. We were only two people, so it wasn’t a big issue, but my brother rented this room also with his wife, baby and our mother, and it was of course a problem. Picture underneath. It was also not cleaned to my liking, there was a lot hair not cleaned from the shower drain.