Hotels in New Orleans

Best Western Plus St. Charles Inn

Best Western Plus St. Charles Inn

Best Western Plus St. Charles Inn Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
3636 Saint Charles Avenue
New Orleans, LA 70115
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Hotel Guest Rating for Best Western Plus St. Charles Inn in New Orleans

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Based on 22 reviews from guests who stayed at the
Best Western Plus St. Charles Inn
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Best Western Plus St. Charles Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from The Woodlands, TX
March 17, 2014
Business Traveler
5.0
the staff was above and beyond friendly and helpful.
overpriced. what should have been a ---/night room cost over ---/night
Couple
Verified Hotel Guest from Katy, TX
August 26, 2013
Couple
9.0
Convenient location and free parking.

Very consistent hotel. Nice staff and convenient location.

Group Traveler
Jeremy from Prairie Du Rocher, IL
July 5, 2013
Group Traveler
8.0
The free breakfast was great. The location near a street car stop made exploring the city easy.
No

The hotel is located near the Garden District. Although it is in an older building it has many of the amenities of a newer hotel. The staff was willing to make recommendations & helped make the stay a pleasure. I would stay there again when visiting the area.

Couple
Brenda from Peachtree City, GA
June 22, 2013
Couple
10.0
The comfort, cleanliness, quite of the room and the friendly, helpful, thorough staff! Great place!

Our stay at the Best Western Plus St Charles Inn was WONDERFUL! The room was very comfortable, clean and quiet. When we came back in the evening we came back to a clean room. The continental breakfast offered a large variety of choices and was delicious and easy to navigate. There was a lot of seating as well. It was obvious to us that the staff take a a lot of pride in their work and their hotel! What a breath of fresh air! I would highly recommend it to anyone! ...read more

Couple
Mavis from Lilburn, GA
December 29, 2012
Couple
7.0
The staff was exceptional and the location right across from the street car stop was perfect!
Our room faced the rear roof so while St Charles was a beautiful street...we could not see it. Make sure you request a room at the front of the hotel!

They have the best rate for a pet friendly hotel and a major plus is FREE PARKING!

Couple
Vaughn from Florissant, MO
October 17, 2012
Couple
10.0
The staff went out of their way to make our visit to New Orleans great!
Nothing.

Facility, rooms were clean and well kept. Parking was fantastic. I cannot say enough about the staff; they were friendly, helpful, and new enough about the city to suggest places to visit and eat. If you are planning to go to New Orleans try staying here, your a block away from the Trolley stop which will take you to the French Quarter or the River Walk. It was great!

Couple
Lisa from Rogersville, MO
September 18, 2012
Couple
10.0
Clean, friendly staff and an excellent breakfast.
Look a little run down from the outside.
Solo Traveler
Peter from Biloxi, MS
August 9, 2012
Solo Traveler
9.0
Older hotel but nicely kept, with friendly staff.
Off-premise parking.

Everything was easy here - check-in, check-out. Nice room, friendly, helpful staff, nearby off-premise parking, central location between downtown (French Quarter) and uptown (Audubon Park/universities) on beautiful St. Charles Avenue with its streetcar line. No problem.

Family Traveling with Teens
Jodi from East Peoria, IL
July 29, 2012
Family Traveling with Teens
5.0
smaller size hotel, very nice free breakfast 1st morning, pleasant staff, free protected parking.
not quite as clean as it appears in rooms & very smelly odor in rooms (musty). Uncomfortable beds.

Nice smaller size hotel located in the Garden District located at the end of the trolley car route. Not far from city bus. Rooms have microwaves and mini refrigerators. Free gated parking which is nice. Must be an older hotel because the floors are not even. Breakfast was great the 1st morning we stayed there, but the other 2 mornings were not as good with variety. Must depend on which staff is working. Had ants in the 1st room we walked in and requested another room which they did without any problems. Hotel hallways & rooms smelled strong of musty odor. Tried to solve with buying air fresheners. The beds were very uncomfortable and everyone woke up feeling sore. New mattresses and de-humidifier system in hotel would go a long way. Layout of hotel room was smart with a bathroom and then a separate sink with mirror on the other side of room where you walk in. Makes getting ready easier when you are not on top of each other. Overall, it is a nice little hotel with very friendly staff. Just needs new beds & de-humidifiers to make it an awesome little place. ...read more

Solo Traveler
Emily from Houston, TX
February 15, 2012
Solo Traveler
8.0
Location
No view

Good for the price and location. I was pleased overall.

Reviews of Best Western Plus St. Charles Inn
(1 - 10 of 10 reviews)
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