Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Sursee of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Please note that from Monday until Thursday the check-in is possible between 14:00 - 22:00, on all other days it is between 14:00 - 20:00. Late check in only on request and need to be confirmed by the hotel. In case of a late check you need to contact the hotel in advance to get the access code for the hotels key box. Please be aware that at the check in the hotel has to fill out a registration form. Please make sure that you have your personal ID with you.