Omni Mont-Royal Hotel

The staff and services are great

The room was top floor, spacious, great view. But the carpet needs a total replacement, there were cracks within the bathtub, and noise isolation from neighboring rooms less than first rate.

Plenty of room. One bedroom suite had a king-sized bed in the bedroom and a sofa bed in the living room. There were two bathrooms: one for the bedroom and one accessed from the living room. There was an excellent concierge.

It would have been nice if breakfast was included, but there were many places nearby for breakfast or brunch.

Staff

Rooms could use a freshening. Furniture and rugs a little dated and worn. Bathroom floor had a couple of ground in stains, toilets low for tall folks. In room service menu limited but food and service excellent. Just a couple more choices in each category

The conceirge was very helpful and directed us to everything we did.

Not the hotels fault but very noisy people in the next room. I also didn't like crawling over a bathtub, would much prefer a shower.

Clean, helpful staff, good location.

The location was excellent for shopping, church, restaurants you have all around 

The cleaning people doesn't change the bed and not enough towels .

Valet parking, pleasant welcome at lobby, beautiful lobby and gym.

Shooed off by male restaurant employee at 3pm who said "we are closed, can't you see that" then told us to go eat burgers up the road. We selected Omni for the restaurant. Bathtub clogged, floorboards dirty & curtains dusty. Will not stay again.

The staff was friendly and professional

When booking for three adults, I expected three sleeping spaces. Our room had a king bed and a couch at the foot of the bed (not a pull-out). Luckily our third adult is only a bit over 5 ft tall. We had to call desk for sheets & towels for the 3rd guest.

Everything: the room was clean, the bed comfortable, staff polite and helpful, food and drinks amazing,the hotel is located in a safe environment, easy access to restaurants, transportation and shopping.

Nothing wrong

Staff was great. Older doorman was great.

Restaurant and bar. Bar was expensive. Restaurant food was not tasty but paid enough for the small serving you received. The room only had a fan that was loud and didn¿t put out much. No air conditioning in room. It was a warm weekend.

The staff is amazing here . Rooms are very spacious and comfortable. Location is close to great shopping .

Big suite, perfect view and nice location. All the staff are very nice.

The front desk are nice and helpful.

The room service was not very good. Took my order incorrectly and took longer to bring food than what they told me.

Beautiful room facing Mount Royal. Very nice staff.

The soundproofing is not the best and we discovered the earplugs too late.

Cleanly ness, pleasant staff, nice deco.

Saltwater Pool

Hotel was 1 -1/2backtrack And was $--- for one night stay a bit pricey but not the hotels fault

Great location, friendly staff, rooms were spacious and very well maintained.

Staff was very friendly, and helpful. Location is great.

Rooms need upgrading. Layout of room not very good. TV is about 20 feet away from the bed, meaning no laying in bed to watch TV, as TV is not really big enough to see from that distance. There is a sofa? in the room, but it is NOT the most comfortable.

Really enjoyed the size of the room and the Staff were absolutely excellent. The were very pleasant, kind, and informative. Wonderful experience overall

The on-line picture of the pool made it look like it was an indoor/outdoor pool. We were ready for a swim.

The staff was great, always happy and willing to help. The room was beautiful and the view was amazing!

Nothing to dislike!