Quality Suites Whitby

Half way to our destination

Place was packed with kid hocky teams halls were covered with food debris elevator had spilled sticky liquid all over it . Sprinkler head above our bed froze or something during the night woke up to soaked bed .

When I arrived all the hotel rooms doors were ajar, when I inquired at the front desk I had to question why my room door was ajar even though it was after check in time, we also got a phone call hours later inquiring if we liked the room or not

Pet friendly, good breakfast, clean and friendly staff.

Ground floor units each have a private walk out

Limited to zero toiletries available like and soak in a cream body motion etc

Very convenient from the highway and restaurants

We booked two suites as we had our granddaughter with us. Would have preferred to have an adjoining room door in suite but that was not an option.

The staff are friendly and very accommodating. They go the extra mile to make sure all needs are met. Special thanks to a gentleman at thee front desk

Room 322

Room 226 was nasty.pee stain on one mattress

Location

Heaters not working , bathroom ceiling leaking and very bad response from hotel staff

We liked that it had separate bedrooms. Unfortunately, the room itself felt dirty. Noticed stains on carpet and furniture. French door windows were filthy. We felt something under the sheets and pulled sheets back to find a large lighter. Many stains

Lots of garbage outside where people were gathering. I think the main thing is the room felt dirty.

Rooms were bright and spacious.

cramped breakfast buffet area

My room was set at 17 and I tried to control the heat but could not. Was cold in the room

The curtains don¿t fully close on the windows so I was unable to block out the light and unable to sleep. It was so bad, I found another hotel to sleep at the second night. For this reason I will not use this hotel again.

Nothing. Absolutely nothing.

The Air Conditioning didn't work. There was a large lineup for breakfast because we had to wait to be served instead of serving ourselves (one person working making toast). The hotel smelled of cannabis. The beds were small and uncomfortable.

Nice room

Double charged. Motel duplicated charge. In process of trying to get removed from credit card.

Friendly staff. Convenient location.

Air conditioner was broken.

Deposit of $350 was required upon check in! Luckily I had the money since the reservation couldn't be canceled! Very unacceptable Considering every where else is $50 or $100 max! Won't be staying there again

There was no heat in my room. And the water didn't go out the fsce sink in the bathroom. and My kids had to use shower tub to do everything. There said someone would call me to do something about it and no one ever did.

Very clean.

The room was a little small and sections of the hotel were being renovated.

King suite room with two rooms us the one to book!

Breakfast was till 9AM and when we went down at 8:30 there wasn't much left to choose from. Carpets in the hallway on our floor are stained and need a really good cleaning however the king suite, two room room we got was beyond awesome. Clean and quiet.

Large room with nice separate bedroom. Recently refurbished including new bathroom.

There were not a few but 9, 53 ft. trailers taking up the prime parking areas, requiring us to park behind the hotel. Also, advertised as "full" kitchen; Kitchen consisted or bar sink, bar fridge and microwave.