Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note some restaurants are restricted to Adults only. Dress Code is mandatory in Koi, El Mirador and Flor de Sal restaurants: Casual clothes, closed shoes for men. No sleeveless shirts or shorts are allowed. Please note: The Grand Park Royal Cancun – All Inclusive operates an all-inclusive policy. On-site dining as well as a daily activities program and live evening entertainment are included. Please note Grand Park Royal Cancun – All Inclusive aims to find sustainable practices; you can make use of room service once every 24 hrs. A second service within this period will have an additional cost of 15 USD. The use of purified water dispensers is implemented in the hotel areas. Each room will be placed 1 container of water per person (over 12 years old), the use of plastic water bottles will be replaced. Upon check-in all guests are required to show a government-issued ID. Accompanying minors need to show a birth certificate or school ID with photo. Guests are required to provide the same credit card used to make the reservation. When booking 5 rooms or more, different policies and additional supplements may apply.