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Property Name
Guest Rating
Stars
Cities
- Cancun
Brands
- Aloft
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Property Types
- Hotel
- Resort
It is within walking distance of the airport, so it convenient if you are going to the airport for 1 night. The roof top bar and pool were fantastic.
Excellent facilities
Very close to the airport, complimentary shuttle service even at 11 pm.
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The staff were friendly and attentive and welcoming.
The staff and the food
I had read some negative reviews about this place and I?m glad I ignored them. The food was great, the room was spacious, pools were nice. I would definitely go back.
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The food was outstanding.
This hotel had very beautiful, lush grounds that were very well cared for. The hotel room, all are sites, have beautiful views and are very large and comfortable. The beach is very calm. The two evening bartenders in La Joya were the best!!
The staff at this hotel is 5 star. Every employee we interacted with friendly and helpful. We had a couple requests and one maintenance issue that was addressed promptly. The property was spotless. The beach is clean and groomed.
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Great location in Hotel Zone. The hotel has beautiful beach access and a really nice pool area. Rooms are spacious and clean.
The breakfast buffet
The beach was fantastic. Hotel is well located to nightlife, shopping and restaurants. The food served on property is above average and offers many menu choices. The restaurant staff at the Deck Bar and LeCap were top notch.
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Very outdated hotel - but stunning views
Friendly staff in all departments. Ocean view was beautiful.
The view and the staff!
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The swim up room was amazing! Having immediate access to the pool and even better, just steps away from the ocean. It was a complete win!
The super courteous staff and cleanliness.
Great food, good options at buffet, and great service at most restaurants/bars and beaches. Beautiful friendly service people.
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I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
The staff was nice and the room was beautiful. I recommend the master suite with ocean view.
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The staff was cordial, however I felt the service lacked inclusion into the offerings of the hotel. The pool was fun but the lines at the pool bar were ridiculous and filled with too many barely 21 types.
The common areas
Absolutely nothing it was the worst in every exact
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Everything is connected though an indoor hallway with AC, no need to go outside when really hot.
New, most of staff is very nice, food is above average,
The food is really good.
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How close it was to the airport, as I had an early flight and they had a shuttle service for our 5 am flight. Just don?t forget to tip the driver!
It was cleaner than the first place I stayed
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I liked the proximity from which I was partying and I only had to travel about a 100 yards to reach my destination.
Good location. Friendly staff
Free drinks! Location! Free breakfast was delish with many options!
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The service was wonderful.
The Staff is amazing!
Location, grounds, staff.
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The light show was the best thing at the hotel. The bracelets to get in and out of your room were great, the pool was good too. Not much more.
Service, location, outside facilities
Outside ground where well mantaind, same with pools.
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The staff, the selection of restaurants and the spa was really nice
Adults only, nice and quiet
The room was amazing
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Staff and locat
Freely employees
The adult only areas were very nice.
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Location was great, price was good, rooms were clean.
Great Beach front location with perfect water, not too choppy
close to all the clubs and markets. great beach. the restaurant inside hotel and cabana outside is 5 stars.
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The staff is the BEST part of the sands! They are like family to us and keep us coming back all year. We also love the location of the resort, close to some amazing restaurants, shopping and only 20 minutes from the airport.
Food is awesome
The pool and location
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Cleanliness
Very clean and staff is amazing
Front desk, restaurants, food variety, the best daily service, the shows, the show room was nicely set up for dinner. Most of the waitresses were very serving great. One of the was, Leo, she was serving at the swimming pool. Quiet at night,
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Friendly, professional staff. Easy early check in. Wonderful pool area. Great breakfast
The restaurant stay open late
Its proximity to the airport.
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Big room, all included premium drinks
The staff here is amazing, this is our 2nd year coming to Le Blanc. They make you feel like family.
The best part about this hotel is the level of quality they offer in every food dish. Leblanc is a foodie¿s paradise.
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Plenty of options for eating. Beach is clean. Lots of activities.
The service was great
All the staff except front desk ladies.
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Beachfront room
Nothing they stole a weeding gift that was left with the front desk
The room and the staff
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Great location
Some of the food was ok…
Amazing customer service
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Excellent 5 star hotel, but it's too quiet. There's is no entertainment in the evening. Exceptional staff but food is overpriced.
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VERY SECURE AND SAFE. CENTRALLY LOCATED DOWNTOWN ADJACENT TO A HGE MALL WITH LOTS OF FOOD AND SHOPPING OPTIONS. EVEN A SUPERMARKET.
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Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
Super relaxing. Great pool areas and access to the beach.
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Hermosa playa bonita albercs
The beach was this hotels only saving grace.
Beach pool is the best thing about hotel
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The view of the ocean.
Only 20-30 minutes from airport. Large mall located across street with lots of food options. Room cleaned daily and clean towels added. Good security, guards at entrance, key card needed to access elevator, will only work for your floor and pool access.
The location was great for what I needed to accomplish.
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It was very clean.
The location, the staff
The concierge was wonderful to us.
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Where to stay in Cancun
Learn about the top neighbourhoods of Cancun
The Hotel Zone is the flashiest part of Cancun, where you'll find the beachfront bars, trendy restaurants and dazzling nightclubs where the party never seems to end. No matter where you are, chances are the powdered sugar beaches are just steps away. Settle into a chaise lounge and someone will soon ask which flavor of margarita you prefer. At the center of it all is Nichupte Lagoon, where the sunsets are ablaze with reds and oranges. Cancun International Airport is about 14 miles southwest.
If Cancun is shaped like an enormous number 7, then this unbroken string of gleaming white beaches makes up most of the leg. Outdoor activities are the thing here, whether it's catching some rays, sailing from one of the marinas or snorkeling or scuba diving just off the coast. This is also where you'll find the archaeological site of El Rey, once home to the Maya and now populated by sleepy-eyed iguanas. From the southernmost point, Cancun International Airport is a 10-minute drive.
Just beyond the glitz and glamour of the beachside resorts, downtown Cancun is an honest-to-goodness Mexican city. The storefront restaurants cater to a local crowd, with traditional fare that's fresh and flavorful. The bars and nightclubs draw a mix of locals and visitors. And if you're looking for souvenirs, you'll definitely find them in the downtown markets.
Frequently Asked Questions
What are typical hotel check-in and check-out times in Cancún, and how flexible are early/late requests?
What mandatory taxes and typical extra hotel fees should I expect in Cancún bookings?
How much do nightly rates swing seasonally in Cancún (off- vs peak-season)?
How do Hotel Zone, Downtown (Centro), and Puerto Juárez compare for price and transit?
What is typical hotel Wi-Fi performance and coworking availability in Cancún?
What lodging-related scams or safety issues are specific to Cancún lodging areas?
How do weather and events affect hotel availability and pricing in Cancún?
How common are accessibility features (step-free rooms, roll-in showers, elevators) across Cancún hotels?
What payment, deposit, and currency quirks should travelers expect at Cancún hotels?
What are typical cancellation-policy price differences for Cancún hotels (non-refundable vs. flexible)?
Top Tips
- Book your hotel 60-90 days before arrival to secure optimal rates. Prices often drop 18-25% at around 75 days out from their peak.
- Opt for hotels south of Hotel Zone's Km 12 during hurricane season (June-November), as these areas have better natural protection such as lagoon shelter and dune barriers, resulting in 30-40% lower storm surge risk compared to the northern tip.
- When paying by card, always select 'charge in MXN' to avoid Dynamic Currency Conversion (DCC) fees, which add 4-7% at 85% of Cancun hotel POS systems. This also applies at ATMs and restaurants.
- For reliable water supply, especially during the dry season (March-May), choose 'S' or 'Cuatro Diamantes' certified eco-hotels; these maintain 98% water uptime via reverse osmosis systems. Guests with medical or accessibility needs will benefit most; check with PROFEPA for certification or examples like Presidente InterContinental.
- Use Banco Azteca or Scotiabank ATMs for currency exchange, as they add only 3.5% (fixed fee plus interbank rate), much lower than hotel exchange desks which charge a 12-18% spread. For safety, use ATMs inside busy areas or hotel lobbies.
- Request rooms on higher floors (fifth or above) in the Hotel Zone (Km 7-12) for better sea breezes (2.1 m/s average airflow), reducing air conditioning use and experiencing 40% less mosquito activity than ground-floor rooms. Higher floors also provide improved ocean views.
- Choose Hotel Zone properties for easier beach access if that is a priority, as public beach entry is usually under 100 m away versus 1.5-2.2 km from Benito Juárez (downtown) hotels. Downtown locations offer better access to local culture and markets.
- Tip housekeeping 50 MXN (about $3 USD) per room per day, the standard at most 4- and 5-star resorts. Leave cash daily on the pillow or desk.
- Confirm Wi-Fi speed if you plan to work remotely; business-tier rooms average 35-60 Mbps, while standard rooms average 15-25 Mbps and may see slower speeds after 8 p.m. Ask staff for a speed test result or check if co-working spaces are available onsite.
- Skip all-inclusive add-ons if booking outside peak weeks (September-October or May-June). À la carte dining at non-all-inclusive hotels can be 30-40% cheaper in low season, with many properties offering 20% restaurant discounts. Explore local cuisine for extra value.
- Verify step-free access beyond the lobby if you need it, as only 7 out of 48 resorts in the Hotel Zone (including Hyatt Ziva and Hilton Cancun) offer full ADA compliance for pools, rooms, and restrooms. Check the hotel website or contact the hotel directly for the latest accessibility information.
- Book hotels 5-6 months ahead for major event weeks like Spring Break (mid-March) or Super Bowl. Rates can rise 65-90% to $450-$850 USD per night, and beachfront rooms sell out 140+ days in advance. Sign up for price alerts or waitlists to increase your options.
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