Fletcher Hotel Restaurant Prinsen

The hotel was cozy and clean, and the terras has super nice view

Adequate hotel in a nice location. Perfect for our day to Efteling. The receptionist was friendly and the room was sufficient for our short stay.

Hotel was a little more basic than I expected. I have found in the past most hotels will provide a kettle for tea and coffee when asked even if it's not standard in the rooms but here they would not. The shower was so loud/walls thin that we couldn't sleep when the people next door were using their shower. The heating controls didn't seem to work so we had the radiators blasting out heat with the windows open! We did turn the dial but nothing changed.

Staff, Demi is an amazing person, so as the the older lady at the reception. Sorry I didnt ask her name as I was so busy running for an appointment.

I could have stayed more :-).

Nice quiet hotel

Bar closed early and Saturday night and not w great selection on the Saturday evening menu

Good

The room don't have sounds isolation, can hear everything outside, the duche(shouwer accessory) is discomfort to use, and the floor wasn't clear, and bed is discomfort.

Not much really, the rooms were decent size but everything was old.

Room 32 is on the first floor and next to the stairs leading to the 2nd floor. You will hear people most of the night climbing and descending these stairs like it's on a speaker broadcasting in the room. Also, the bathroom shower has black mold and really was nasty. The heat was radiator but didn't turn on for the room. Need to avoid this hotel at all costs. For $150 euros, get something better.

The property is close by to where I was at that time and it's accessible and laid back kinda type of hotel. It feels like home.

The shower, toilet seat, sink are outdated. I need bigger size of side table for my cpap machine and some personal items and it was a bit tight.

Over priced for what we...

The rooms were very cramped and hot. Our room stank of smoke. The towels were dirty and the beds very uncomfortable. Unfortunately we really didn’t have a very good stay

Bad instructions for late check-in

Bad instructions for those arriving after 22PM. No soap in the shower dispenser.

Nice staff

Nice place at 1950’s - little updating needed

For one night good sleep over.

The hotel is outdated, rooms small and not very clean. Too high price for what you get

Room size was comfortable and lighting was good

Too noisy in the corridor

The location was very close to where we had to be which was a big plus. The room was very spacious and pretty and the staff was friendly.

Sadly enough the noice was horrible. When people would talk in the hallway it was as they were standing right next to your bed. Also they forgot to throw away the dirty cup from the bathroom from the people before us which was very disgusting. There also was no soap in the actual shower itself. The breakfast was okay, but not worth the money in my opinion.

Nice quiet location. Only few minutes walk to centre of village for food / drinks & supermarket Friendly staff.

No secure Parking for Motorbikes. There are garages at rear of car park but not allowed to use them. Only for cycles. Had to chain bike to car charging post as no other facility. Maybe put some bike anchors in ground on hedge line ??

At first I was dubious about staying here as it was a lot cheaper than other accommodation, the ratings weren’t that good and I was a little put off. However I couldn’t have been more wrong. It is a smart establishment with all the facilities you could need. The staff are friendly and helpful and it was clean and tidy! Only downside is…I think they should have a vending machine to buy drinks and snacks from. Other than that, I would highly recommend this hotel!

good parking with charging station for the carnice welcome by the staff, good explication of the working of the hotel and surroundingsEverything was clean and in working order

very bad sound insulation in the room. I felt I was inside the neighbour toilet, coudl hear doors all night and could blenn anybody who sneezed. I could here the local church bell throughout the night, despite closed windows.

The window on room 27 can’t be closed.Mobile heater, noisy next to stairwell late, at 0600 load in breakfast trucks under window Breakfast simple and expensive Nice people though

The window on room 27 can’t be closed.Mobile heater, noisy next to stairwell late, at 0600 load in breakfast trucks under window Breakfast simple and expensive Nice people though

Nothing much. Maybe the location...

Hotel and facilities are too basic. Cant even make tea/coffee in the room. Asked, but was told that the hotel dont have that facility and that I will have to buy tea anytime I want to drink in my room. Staff are unfriendly and too rigid. Bed is too low

Please see below on my comments on the older lady customer service skills compared to her much younger colleague.

My check-in was not great. A young lady at reception was doing some clerical work when I approached the desk and even though she knew I was there carried on and made me wait until she even acknowledged me. She was not welcoming at all and should be nowhere near front of house with her less then friendly attitude and then the first keycard to my room did not work so I had to go back downstairs to get it re-scanned, with no apology from the young lady. This bad experience was alleviated the morning after when I asked if I could check out at 12pm rather than 11am. The lovely older lady was most obliging and helpful & even waived the charge for later check out. We have a lovely chat and she more than made up for the sub-standard treatment by her colleague the previous evening. I did not visit the restaurant or bar on my visit so cannot comment on that.