Home2 Suites by Hilton Atlanta Midtown

nice staff everywhere.

only complaint was how super heavy the bedroom doors were. Hard to hold open and push in a stroller or such. was told because an old building!

Mattresses had urine stains. I took pictures and showed it to the night clerk; she gave me another room. The second room had large urine stains as well. I was so tired I just slept on top of the blankets clothed. My wallet also disappeared from the room!

The whole work crew is Awesome, all are friendly and treat everyone like family members..The maids are so Sweet and Serious about cleaning & Disenfecting! The Breakfast is always plentiful with So many options..& there's always plenty fruit out to snack

There's so much more I wish I had room to tell about how Excellent this Hotel truly is..Only thing I didn't like was - I had to leave when our week was over.

Location

Too small breakfast area Tight parking garage

The proximity to the metro was very nice. I also liked how the front door was kept locked at all times for security.

The carpet was sticky in our room and my clothes were damp, I'm assuming from the moisture. Also, I would have liked a separate sleeping area with its own door.

No toilet tissue no dish soap very noisy parking was horrible and unsafe

Everything was horrible

We loved the location.

The headboard was disgusting. I took pictures. It looks like something pretty gross squirted all over the left side. Not that it's a huge deal, but the parking garage was pretty tight for a truck.

The location was great and the staff were friendly

The bed and pillows were so bad. I barely slept my two nights and was EXHAUSTED when I left. I may have been able to get about 1-2 hours of actual sleep each night. The pillows were the biggest issue. They were lumpy and lopsided.

I loved the room and hotel.

Your employees are scamming people on transportation. A man took me to the airport, wanted cash, and gave me no receipt. Duck held his steering wheel together, and he tipped your door guys for calling him. Your hotel is very unsafe for travelers.

The room was large with a huge bathroom and decent kitchen. The location was perfect for exploring downtown Atlanta.

The parking garage was unsafe. Cars were broken into and glass was everywhere. They could try harder on security in there. There was no place to pull in and unload so you had to go into the underground garage to go up to check in and to unload luggage.

First off you can¿t see the sign on the building , location and parking is horrible.. The room wasn¿t what I expected it was a bit dirty and Iam really surprised this is a Hilton

Room very clean but small compared to other Home2 Hotels.

Lobby and bathrooms were dirty. Terrible underground parking area. Elevators not cleaned and apparently the AC was not working on the entire lobby and elevators.

The shower and the bed.

Didn't like the narrow alley way to the underground parking garage, but the garage was secured with gate. So, overall satisfied.

The hotel charged me $530. No explanation for the charges and I didn¿t smoke in the room, break or steal anything.

The location

The staff - no masks. It made me feel unsafe. The breakfast also could have been improved even though it was a to-go breakfast.

Even through this pandemic, the hotel still offer free breakfast which was food and coffee and little snacks. I like how they let us check in 3 hours early and gave us a late check-out also.

What I didn't like about the hotel was when I first checked in and gave them my car for any incidentals they charged me twice and I still haven't received the second payment back yet.

Loved the king suite size and large windows. Hotel was modern and pretty new still and kept clean. Location was a short walk to great restaurants and bars. Overall physically nice and good price!

Smelled like weed often. Water shut off during our trip which turns out wasn’t the hotels fault but we couldn’t get shower, use the toilet or brush our teeth w/ no compensation. They ran out of coffee and never came for housekeeping despite requests.

The room was amazing. Great view and clean.

The breakfast bar. I understand it's covid and limited staff but it could have done better. Also the parking garage was there storage area. (Top floor) the garage is horrible but there no fixing the way it was made but could have more space of not stuff.

The room was nice!

My room smelled like weed from the guests around there. The elevator also did too and we called and there was nothing donr.

Location

the hotel check in was extremely rude. He’s better suited for a Waffle House cook then a hotel customer service rep. The hotel is under renovation, which would have been nice to know so I could have avoided it. $18 for parking?!?!?