Hotel und Apartements im Forellenbach

Pros +

• The food was amazing.
• Very nice surrounding, with little streams around the hotel. Individually assigned, same table for breakfast for our entire stay.

Cons -

• Everything was good
• Our room was on the first floor and there is no way we can carry the stroller without an elevator on a turning staircase, so we left it below the stairs without obstruction. To our biggest surprise next morning we couldnt find it. Only after asking the stuff, they told us that they moved the stroller to the ski room. No one said a word to us. There was no tea pot in the room, so I kindly asked for it, as our baby drinks milk in the night. Stuff refused to give it to us and instead advised us to go to the neighborhood building where they have sitting area, so that we can get hot water there. Only after prolonged negotiations did we get a thermos with hot water for the whole night. till the morning it wasnt that hot anymore, so its our problem how to dissolve the milk. Neither there is a fridge or microwave in the room to store previously prepared milk or re-warm the water. Next morning I prepared a home brought porridge, using one of the bowls from the breakfast area. we left the used bowl on the table where we sat. To my biggest surprise, stuff brought us the dirty bowl back even with the spoon. Are we supposed also to wash the dishes we used for 180 Euro/night/room??? Cherry on the cake- settling the bill. Breakfast- counted 6 times. We were two adults. After inquiring, they told me its a mistake, took back the bill, did some calculations and returned back by saying that its not a mistake, breakfast really costs 19.9 per person. Was it? Or was it just convenient to charge us 6 times?? Apparently we were also charged 11 euro for the breakfast of our 11 months old daughter, who ate 2 spoons of my Joghurt and 2 pieces of my bread. As I opposed it, stuff told me that since my daughter had a place at the table and had this amount of food - I need to pay for it. And for 19.9 eur breakfast we got 1 slice of salami, 1 slice of chicken sausage and 1 slice prosciutto. How do you like that?
• No vegetables and very few fresh fruits at breakfast. Only one of the two saunas was on, while we were using the wellnes area. Not fluffy pillows.