The Marylebone Hotel

Location

Gym far to busy.Bar service poor, staff bordering on being uninterested.

The location is perfect and the doormen are an absolute treat. Lovely cocktail bar.

The concierge staff and restaurant staff were excellent really helpful all through our stay, the room staff and receptions maybe not so friendly. Breakfast was very good food also. Location is excellent for Marylebone and Regents Park.

Thehotel downstairs is excellent, the public areas, bar and restaurant and reception area etc, we felt the actual room was quite tired it was adequate but the bathroom was really small and the carpet in the room was stained near the doorway.

Location was ideal for our purpose

Bathroom was so small it was difficult to turn around in. More like a budget hotel.We were mislead into paying £72 for breakfast which was advertised as included.

The hotel is ideally located, just a short walk from Bond Street Underground station. It is very well maintained, and the rooms are comfortable and attractively presented. The complimentary gym and pool are excellent amenities; however, as they aren't available exclusively to hotel guests, they can become quite busy—particularly the gym during peak hours.

It would have been helpful at check-in to receive a brief overview of the hotel’s available amenities, such as the bars and restaurants, as I would likely have made use of them. While the check-in process itself was smooth and the staff were pleasant, no information was provided about the facilities within the hotel.Additionally, while the room was well-appointed and comfortable, the bathroom in the Queen room was quite compact—so much so that opening the door while inside was difficult.

Location was great.

Size of room was small and cramped. Fire alarm went off multiple times in middle of night and staff didn’t answer calls. Adjoining property was loud late at night and horrible view from room. But hey it was London in the summer.

Charged for breakfast we never had and mini bar we didn’t touch. The room was too hot and got charged a surcharge on top of our bill. Would not stay Again.

Location brilliant

Rooms need an upgrade bathroom showed mild in places

The location was excellent. Walking distance to Oxford Street and there was Bond Street tube station 2 mins walk from hotel

The first room we were given was very small, the window was broken and it wouldn't close properly. So it made the room cold and drafty. We were there in December!!!! When we reported it, we were moved to another room

Location and comfort . Little touches like a complimentary bottle of Champagne on NYE. Gorgeous breakfast and 5 star service

The location was really good and the room was clean and comfortable.

Staff were not very friendly and gave hardly any info on check in !

The hotel staff was amazing - I had a walk-in shower in my room, but wanted a bath + could not switch on the heating, I went to the reception in the morning, and everything was resolved in 5 minutes - I was offered a different room with a bath, it was prepared for me in a couple of hours and I moved there after lunch. I have never seen such attention and attitude from the reception team and want to really thank them for it.

The rooms and especially the bathrooms are rather small. It is ok-ish when you are alone, but these rooms are also for couples. So if you are not travelling alone go for a larger room. Also the wardrobes are very small, so I kept most of my things unpacked in a suitcase.Besides, the cleaning staff is too much - I had to close the lock on the door so that they do not barge in during my work call. And once I fell asleep early but they were banging on the door for night service that I did not need and woke me up.

Was upgraded ( had to pay) because the room assigned to us was too small for two twin beds.The view- AC motors and a wall.I am claustrophobic, couldn’t stay there.

The room was too small for two twin beds.Horrendous view.Paid a lot initially, shouldn’t have toPay extra to get a decent room

Location

45 minutes waiting to be served in bar then left

breakfast was very good ,staff very friendly,concirge Adrian was excellent

there should be more front desk staff

The staff who greeted us were so kind and friendly.

The bedroom we were given, whilst at the lower end, it was so sparse and so office-like - I was so so so disappointed. I thought they were going to be cosy, warm and endearing. It was all white wash walls, and brassy, brash furniture used to decorate it. The bed spread and cushion felt old and dirty. This was meant to be a romantic stay and we felt like we were on a trip with work. Would not recommend this hotel for a romantic weekend in london. The bathroom was nice, and looked fresh however the bath was also not full sized.

Very nice team and excellent location! Nice lobby

We had a strong air ventilation noise just outside the room, but at least the reception was understanding about it. The breakfast room was noisy and the buffet not so practical.

The room was great, and also the location. Loved the cookies and chocolate that were brought on a daily basis.

The shades on the windows were not big enough and in the morning the light went in. No possibility to have full darkness in the room. Also, the water pressure in the bathroom was too was too weak.

We loved being in Marleybone. The neighborhood has great shopping and restaurants. Good bed, pillows, linen, internet. Friendly, helpful staff.

The room was a bit small. And we had a view of a brick wall (on the first floor).

We loved being in Marleybone. The neighborhood has great shopping and restaurants. Good bed, pillows, linen, internet. Friendly, helpful staff.

The room was a bit small. And we had a view of a brick wall (on the first floor).