Ocean Key Resort & Spa

The location and the view from our balcony were incredible

The elevator was down the entire time, the sink had a crack in it and everytime I walked barefoot in the room my feet needed to be washed.

Great location and quiet at night! Gorgeous views, beautiful rooms. The best front desk staff! Warm, friendly and professional. We were surprised with an ungrade from a gardenview room to a gorgeous oceanview room! Manager were amazing

Great staff...location .room size

Pool area tiny...had to go to another floor to get ice! Roosters very loud. Lobby not much.

The professional staff. The care they took in walking us to our room with our bags. Explained everything about the room and accommodations on site. So much more.

Nothing. Everything was perfect!

Location and cleanliness

I didn¿t like that junior suite says there is a whirlpool and bath spa and there was none of this in the suite. Also, there was fees the hotel charged that I felt should have came out of the original payment.

The location was very convenient to many points of interest. The room was clean and well serviced.

The exterior was very dated (when I first saw it I questioned whether I was at the right place). The interior was clearly renovated and looked nice, but my shower and sink handles both came apart multiple times (shoddy products?).

This hotel is quiet but around so many great locations in Key West and is located right in Mallory Square for the best sunset viewing. The staff is fantastic, rooms are spacious, and lots of pool space as well.

Ocean key is definitely our favorite place to stay in key west. The staff is excellent, the rooms are spacious and the outdoor space is great.

For this stay, we had a room located over a public parking lot so it was much noisier than usual.

Location, big rooms, extremely friendly staff, and most of all, the pool and the views from the pool

Location location ..the views of the Key West sunsets are amazing and your location at Zero Duval street puts you in the best location to enjoy all Key West has to offer

Location and staff were great. Received a room upgrade. Great view of the sunset from the restaurant.

I liked the atmosphere and location. Staff was helpful - sunset pier and pool were great.

Cruise ships docked in front of the pool blocking the beautiful view.

Hotel is perfectly located. Staff were alll wonderful , friendly and helpful.

Roosters outside of our room in the parking lot. Its cyte they were there but woke us up VERY Early each morning. This was very unfortunate for a vacation stay.

The wonderful staff.

Waterfront does not have the same meaning to everyone there. Our room was more "waterview" than front. And the price was the same for waterfront. We did not like the location. Were told they were "booked" the days we were there.

The location and staff were absolutely amazing. Close to everything and great view

Great location, right next to Mallory Square! Beautiful rooms with lots of space. Excellent service at the pool and very fast room service delivery.

No in room refrigerator, it is occupied by the mini bar. Can hear outside noises, especially roosters crowing in early morning. (Pretty typical of Key West!)

The hotel and grounds were fantastic and one of a few places with water views. The staff was excellent especially attending to our needs, the restaurant is also great and the room (we had a king suite) was spacious and had everything we needed.

Beautiful large rooms.roo

Roosters crowing woke us at 4am and didn’t quit for hours.

Location, room, pool

Ocean view was obstructed by cruise ships.

The location is great.

It is smelled in the common areas, likely from garbage, which we smelled in many places in Key West. The carpets were snagged. We paid for an ocean view, but had to lean out the balcony to see it. Not worth the extra cost.