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2 Star Hotel
Shiny! Clean room. Really liked the shampoo and soap dispensers instead of the disposable small ones.
Excellent beds and pillows. Newly remodeled rooms.
Everything worked... TV, drains,lamps. Clean and comfortable bed.
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2+ Star Hotel
Smoking
Did not get the room I paid for. The electricity did not work in the first room they offered. The toilet did not flush in the second room. Both were smoking rooms (paid for a non smoking).
Nothing
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2 Star Hotel
Newer
There was blood on the chair and drapes. When I spoke to the person at the front desk about it she stated. Oh there was someone injured in that room, it was supposed to have been cleaned, you aren't the first one to complain.
somewhat onerous and drawn out check in process
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2 Star Hotel
Absolutely nothing!! That wasn?t a hotel?-it was a MOTEL!! The door opened from the OUTSIDE!! It was nasty & DISGUSTING!! EXTREMELY LOUD!! The WORST overnight stay ever!!!
Bed
Room was dirty. Cockroaches in room. They need to seal the AC unit opening to prevent roaches to come in.
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2 Star Hotel
Room, breakfast, coffee flavored water
Almost nothing
Quite and it's being remodeled so you know it is going to be better
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2 Star Hotel
Great helpful staff
Nothing
Location
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2 Star Hotel
The staff was very helpful and friendly
Very clean comfortable modern room.
Recently refurbished/remodeled, room nice and clean.
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2+ Star Hotel
N/A
I am FED UP with hotels that want to charge a deposit on arrival, even though you're paying for the room with a credit card, and this was not stated prominently in the hotel's description. Such hotels should be boycotted with extreme prejudice.
At supposedly 2.5 stars we expected a much higher end room. The floor was dirty at the entrance and the room quite basic. There was no shampoo. We also thought breakfast was included but all we got was extremely thin coffee.
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2+ Star Hotel
staff
Cleanliness!
Heat/ac not functioning properly. Too warm
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2+ Star Hotel
Cleanliness and friendliness of staff
Front desk staff very courteous and helpful. Room was very spacious. Price was very reasonable.
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2 Star Hotel
Smoking room
The room was clean
location
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2 Star Hotel
Location , Price
Location to my Daughter?s is best of any hotel
Location to interstate.
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2+ Star Hotel
Clean and quiet
Kitchen area and room, weight room and laundry room
N/A
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2 Star Hotel
Checking out
Nice place
Dirty bog bad
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2 Star Hotel
It was inexpensive, clean, staff was nice enough
Price
Location is perfect for where I needed to be. It was also very quiet, given it's location.
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2 Star Hotel
Not much
Staff n the office great
Yes the power to the TV Frigidaire and lamp kept going off
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2 Star Hotel
Easy access
It was cheap
They didn't have my reservation. It took over an hour and 2 calls to Pricrline to check in. VERY RUDE LADY CHECKING ME IN! First room she put me in had no lights working in main part of room and headboard was falling off the wall.
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2 Star Hotel
Everything
The staff were friendly and helpfull
Staff was helpful and friendly.
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2 Star Hotel
No coffee maker!!
Very clean and updated
probably pretty decent when it was built in the '50's, but not any more.
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2+ Star Hotel
Locatiin
There was a strong deodorizer smell in the halls. The outlets at the vanity did not work.
Location and staff
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2 Star Hotel
Nothing
Location
Was fairly quiet & close to restaurants
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2+ Star Hotel
good location granny was the clerk very nice and if you needed anything she was willing to help with a smile
Customer Service n Breakfast
The location and met my basic needs.
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2+ Star Hotel
Hotel is older and needs a little reno but looked clean. I would stay here again. Staff and breakfast were outstanding. So glad to see they are hiring some people with disabilities. Everyone needs a chance.
The staff was great, friendly and professional.
It was quiet & the bed was comfortable.
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2 Star Hotel
Great staff
Beds were comfortable
I would definitely stay at this property if I was to be in the west Knoxville area that required accommodations
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2+ Star Hotel
Staff were amazing. As a woman traveling alone, the kind man that checked me in late at night made me feel very safe and was mindful of putting me in a room in a well lit location that I could park my car directly in front of. I appreciate that.
Ther was bugs in the bathroom and the bathroom didn't not work properly. I ended up getting locked in there, the door had to be opened from outside,, it looked llike it had been previously damaged.
The beds and pillows were pretty comfy.
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2+ Star Hotel
Nothing.
Comfortable bed, friendly front desk
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2+ Star Hotel
Very clean. The young lady that checked me in was very welcoming. I?ve stayed here several times and never had a bad experience. Definitely recommend.
Great experience.
Location, staff and cleanliness of rooms
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5 Star Hotel
Very clean, very cute, super great employees
Nothing was a biker trap house. Only way it's a 5 stare is if you were on crack
It always feels like home. Has everything you need & the folks are super nice!
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2+ Star Hotel
Staff was great
Staff was great and closeness of the restaurants
The very helpful and cheerful front desk staff
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2+ Star Hotel
Price Location
Plumbing sucks and manager is very rude cussing customers and yelling just we are homeless out house burned and we had what we could salvage in room and they made us take it to storage Just cheapest hotel
They are scammers, We give them our credit card , but they ask for extra $100 in cash for deposit And we have been told we will get it when we check out When we checked out they refused to give us the $100 cash And the manager said it is none Refun
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