Kristallhotel Fettehenne

Clean and cozy place with a balcony. Away from the city hustle ….15-20 mins to cologne and 35 mins to Dusseldorf . Fresh towels and nice warm shower….room since is pretty good. Cosmetics provided which is a nice touch. Free safe parking right in front of the hotel. Free coffee and fruits at the reception area which was awesome as well…will definitely recommend this property

WiFi is very weak in the rooms.

The only reason i gave 9 out of 10 was that it was noisy outside, some kids were revving their vespas outside but that has nothing to do with the hotel. The staff was very nice, room was clean and comfortable. Great value for money

Very convenient for one night stay on the road. Parking space right next to building, very friendly staff, easy check-in, even if after hours. Nice breakfast, strong coffee. Room was nice with very cozy bed.

/

Renovated Large rooms (good bathroom).Clean.Quiet.Location is very good if you travel by car. 15-20 minutes to both Köln and Düsseldorf.Breakfast is good enough.Free parking with enough spaces.Staff is very polite and helpful.Overall very good price-performance hotel.

Cosy hotel with helpful staff. Stayed for 4 nights. Room became very dusty but was not cleaned. Also had to ask for change of towels etc. But overall I would recommend this hotel.

Cleaning

Spacious room and excellent bathroom.

Pillows need more attention. The room was too warm when we got there, but manageable.

The hotel has new and stylish amenities, free apples, and friendly staff.

Our room had a temperature turned on 30. We turned it to 18, but it did not help. It was really hot and dry throughout the night. Very uncomfortable.

Neat, clean, free parking, good value for money.

It was clean,decent,spacious and the workers were very polite

I like staff cooperation , they tried to help to max

Daily cleaning , i stayed 10 days i couldnt get real room makeup if they will improve it , then they will deserve 10/10

Location and staff were friendly

The rooms were not really clean and they where smelly

Breakfast was great and the staff was very nice.

There were bugs (both dead and alive) in the room and no fly-screens on the windows. We had closed the roller shutter entirely and got woken up in the middle of the night by a big beetle and wasps ticking against the window from the inside. There were 2 dead wasps stuck in the curtains and a lot of cobwebs on the ceiling and lights. The room also got terribly warm and there was no AC and since we didn't want to be waken up by bugs again we couldn't leave the window slightly open either.

Very clean and spacious rooms

Advertised as having a bar and restaurant. On arrival, we were told these had been discontinued many months ago. We had driven up from Italy and picked a place that supposedly had these facilities as we just needed to chill. So very disappointed to have been duped. Website still mentions bar and restaurant!!

Clean rooms, nice touch with dog bed and bowls for our pet.

We had chosen this as it had a bar and restaurant in it which was perfect for our 1 night stop. Unfortunately the night we stayed the hotel was unmanned and everything was shut until the next morning.

The hotel staff is very helpful and nice, the room was big and comfortable, and breakfast was perfect.

The location itself is not particularly pretty but the hotel is lovely.

The staff were friendly and helpful, and they gave us good advice on restaurants and shopping. They were very helpful in parking our bikes safely overnight. The room was large and well equipped, and the balcony was nice.

We were on the first floor, with heavy bags, and there is no elevator. The hotel restaurant was closed, apparently permanently. Overall the hotel gave the impression that it was going through hard times.

Comfortable room, clean, very friendly staff on site, letting us have a free coffee was a nice touch in the morning

It was a little bit far away from everything but we did know this before booking, not the hotels fault that trains to the area were poor

Easy check in and check out online resulting in no hassle at the reception desk. Modern, spacious, clean, and comfortable.

Everything was great, no complaints

Clean, good breakfast

Not comfortable at all. The bed was a water bed. It was the worst experience ever.. They should definitely change the beds!!

Friendly staff with super clean and warm room condition! Cozy place, free coffee, plus, it's also not too far from Köln by car. We had a wonderful time and will definitely come back again for our next trip :)