Crystal Coast Oceanfront Hotel

Oceanfront... restaurant

They now charge $20 per night to park in their parking lot....been going there for years...this additional charge will keep me from going again....surprise charge at check-in

Everything at one location, ocean view room, pool and hot tub, tiki bar, restaurant with good food.

Parking should be included and bathroom/toilet stall too small.

Resturant, good food although a bit pricey. Good staff.

Yes, the room was small, the bath was tiny and looked like an after thought. The beds were small and not very comfortable. For the price I paid I expected much nicer facilities. The air conditioner was not adequate for the hot weather. .

Beautiful ocean views from room, Restraunt (which was Excellent!!) & pool/Tiki Bar area! Staff was friendly & helpful! Plan on going back next month🌅🥰

Ocean ciew

Yes, I paid $--- for a stay at what was supposed to be a three star hotel. What I got was a room that needs work, the internet didnt work, and the restaurant was not available. It was grossly overpriced.

Location, very close proximity to the ocean. Family friendly beach and hotel.

Room could have better lighting. Bathroom was very small but did have a walk in shower.

We liked how everything was right there. We hardly had a need to leave the hotel. We loved having the beach access at the hotel as well as the tiki bar by the pool and hot tub. They have live music on Saturdays by the tiki bar as well.

We didn¿t like having to leave. Would have stayed much longer if we could¿ve.

Ocean front with plenty of amenities

Can?t think of anything

Location

ocean view

no bar

Close to everything.

Rooms are all oceanfront! Nice clean rooms!

I do not agree with paying 12 a day to park on the property that I am a paying guest at! The reason I was given did not make sense! If people are parking there that are not guests then yes charge them! But why not do like all other hotels and provide a pass that you hang from rear view mirror in vehicle letting security know you are a paying guest at hotel! Also the jets in hot tub weren't working so that was disappointing. The restaurant is good but seems to bw out of popular items you would want to eat at the beach such as clam chowder! Its winter and who wouldn't love a good hot bowl of clam chowder? Nice folks and good food though!

Great price for 2 nights

The double beds weren’t comfortable. The bed sheets were dirty. Even found a bug crawling on one of the double beds. The phone and tv didn’t work. The restaurant was way over priced. We wouldn’t stay here again.

Great location with clean and comfortable facilities. Restaurant had great food and the staff was friendly and helpful.

Oceanfront. That’s about it.

Just about everything. From poor management, lack of solutions to problems, lack of transparency in all policies, and most importantly a severe problem with shifting blame instead of making the proper improvements. Right down to expired drinks in the lobby that they have the audacity to charge $5 a piece for. This goes mostly for the manager of guest services who in no way should be in any position of authority. She’s terrible. A trainee who won’t be mentioned by name is the only person in all of this that made any efforts to right their wrongs.

Location and Bar.

Checking was really late. The room was not ready until 5:30. Restaurant was over priced and food was under cooked and slow.

Beach and beach amenities. Staff was responsive and friendly.

Completely surprised by the overnight parking charges. $21/night, yet the rooms were already pricey enough. They "blamed" third party booking companies such as booking.com for not being thorough in providing all the needed details for guests to make an informed decision. There was a significant amount of negative buzz at the property specific to this issue. Nobody likes costly surprises.

Location, beach, very nice for families Staff was eager to help with any needs or questions

Can’t say that I disliked anything….

I was not happy with having to pay for parking. In the past I had not had to. I would have preferred to have paid more for the room charge instead of an additional parking charge. I feel certain that at least 85% or more of your clients drive to your destination. If you are there you have to park there.

See above comments.

Right on the beach

Paying extra for parking, no washer/dryer, restaurant was very expensive and didn’t have a lot of choices.