The Hotel At Arundel Preserve

The bed was extremely comfortable and surprisingly the shower experience was great in the handicap br being able to sit down and reach areas made it comforting

I didnt like the facials expressions and tones from the front desk staff came off kinda racist and rude but its america your going to experience every now and again

CLEANLINESS AND LOCATION

HOTEL RESTAURANTS WERE A BIT PRICEY

We loved the entire experience. Location room and Friendly staff. Great experience

First of all I want to thank the hotel stuff from a to z Every one was so polite special thanks to hotel employees I¿ll never forget your kindness and your beautiful smiles I¿ll definitely come back Room 610 Thank you guys so so much

No complaints everything was the great and wonderful There is only one thing we wish the hotel room has is the microwave that¿s it Other than that everything was great

The hotel was brand new and was impecable. The location is clearly in development so all the restaurants nearby were closed the night we spent there. However, the hotel staff was very friendly, the room was spacious, well decorated and extremely clean.

Hotel was clean and beautiful. The room was large and I loved the luxury amenities.

Front desk staff was curt and short. It was my daughters birthday and we had trouble checking in but he refused to let her use the pool until we sorted it out. I understand why, but the delivery was terrible and not sympathetic at all.

Nice location and hotel staff were friendly. And, the room was clean.

If re hotel can offer free bottles of water, that would be a big plus.

Quiet refrigerator omg

No breakfast option in the hotel. No cot available.

Nicely decorated room , great parking nice location

The bed frame was a bit out keep hitting my foot against it.

Location, room, and the fact it has Tesla chargers

Free parking, Free Wifi and great location for dining, shopping etc. The room was spacious and comfortable. The Grillfire Restaurant has a nice friendly atmosphere and very convenient if you didn't want to leave the hotel. Overall, my night stay was great

The King guestrooms should have the option of walk in shower or bathtubs. I was informed at check-in that only Queen guestrooms have bathtubs

I have stayed at this hotel approximately 20 times. I obviously really like this hotel. It is a good location for me, it is a nice hotel, and very convenient with the restaurants in the building and nearby.

It was extremely disappointing the lack of response from staff. Three times over two days I asked for more towels and the front desk said they were on the way and no ever came. I also requested the room to be clean and it never was in 4 days.

Location to Baltimore and DC. Free parking.

Due to COVID they are not providing ANY housekeeping to rooms. We stayed 8 days so this was definitely inconvenient to say the least. We had to call down several times for towels, trash removal, towel removal, etc. Pool by "appointment only"& no microwave

Room cleanest and environment

Yes unfriendly, not warm attitude staff and lack of professionalism from front desk

This hotel was very clean and up to date. The bed was very comfortable!

The toilet was stopped up !

Such a classy, clean, modern hotel

Location was far from sightseeing but shuttle was definitely helpful

Loved the location and cleanliness. It was a very spacious room.

This hotel is very clean and close to food, shopping, casino and more. The restaurant I visited was very nice too.

Not one compliant

Location

There were underwear left in my room from the previous hotel stay. A police officer come to my room to remove the garments. My friend found a confirm wrapper on the floor in her suite.

The room was beautiful,clean and comfortable.

No late check outs.