4.5 Star Hotel
Sun Palace - All Inclusive - Couples Only
About
This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Superior Deluxe Ocean View - King Size Bed
571 sqft • 1 King
Room Details and Photos
Superior Two Bedroom Presidential Suite Ocean View - King Size Bed
1378 sqft • 1 King • 1 King
Room Details and Photos
Superior Junior Suite Ocean View - Double Bed
474 sqft • 2 King
Room Details and Photos
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff, the selection of restaurants and the spa was really nice
- Adults only, nice and quiet
- The room was amazing
Cons -
- Some of the members of the staff not trained as well, Jacuzzi in the room was not functioning and had to call a few times for them to come and the toilet was leaking. I also had to wait for two days for it to be fixed.
- Wish the beach was bigger, too many large rocks, but it was truly beautiful
- The breakfast and lunch options were okay.
Business Traveler (1)
Solo Traveler (1)
Traveling as Couple (90)
Family with Young Children (3)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (8)
Total (167)
Marko
•Posted on: 12-30-2024
The staff, the selection of restaurants and the spa was really nice
Some of the members of the staff not trained as well, Jacuzzi in the room was not functioning and had to call a few times for them to come and the toilet was leaking. I also had to wait for two days for it to be fixed.
Diane
•Posted on: 7-1-2024
Adults only, nice and quiet
Wish the beach was bigger, too many large rocks, but it was truly beautiful
Amy
•Posted on: 6-6-2024
The room was amazing
The breakfast and lunch options were okay.
Verified Hotel Guest
•Posted on: 12-4-2023
Room with jacuzzi
Yes, they tried to sale their membership by forcing which is i didnt like at all.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. The name on the credit card used for the booking should correspond to the guest staying at the property. Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sun Palace - All Inclusive - Couples Only
Boulevard Kukulcan, Km. 20, Cancun,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Cancun
- Sun Palace - All Inclusive - Couples Only