Sole Miami, A Noble House Resort

Sand underneath the mattress and manager was extremely rude when confronted I’m still waiting for a refund as I could not stay here

It is a nice property. It?s getting older but is very well maintained. The beach is fantastic and the location in sunny isles is great. Btw the staff who is at the beach setting up chairs, umbrellas etc are the absolute best.

The front desk staff is really the only downside. They took care of me, but not a single smile. I interacted with them on 3 different occasions during my stay. They were all the same. No smile and said the fewest amount of words possible.

I felt that the hotel had poor customer service. I left the car in front of the hotel for 20 minuses to go and check in.they charged me 20. Without telling me about it. they also didn?t have a tooth brush to give or even sell

This is my third time here. All the staff are great, especially the housekeepers and doormen. The rooms are great but could do with some updating. The bartender at the pool is friendly and a great mixologist.

The pool is great except for a serious lack of lounge chairs.

The restaurant was great! Staff at restaurant great as well. Location is great! Beach service is great but they are sneaky adding 20 percent automatically. My wife fell for it and she got a double tip! Old trick-but it works!

The bed was cheap and uncomfortable. The pillows could use an upgrade as well. Spend 250 dollars at Costco and buy a decent TV.

The location was great; it was right on the beach and has a lovely space on the beach with chairs and towels, and the pool is very nice, as well. Rooms are on the smaller side, but clean and with everything you would need.

beach

I had paid the full amount of my reservation in advance, and I was informed upon arrival that an extra fee would be charged, which was labeled as a "beach resort tax."

Friendly accommodating staff, beachfront and easy ocean access

Hotel isn?t clean in public areas-elevator rugs were dirty. Plants near elevators outside of Bayleen were dead.

It is the third time I have stayed there mainly because of location and staff

The price for the parking is 42$ for night as a valet

Location is the best part ,on the water front.

The hotel met my expectation. Very clean and friendly staff .

great location

checked in at 4:30 and went directly to the beach. staff was out of towels & already putting away lounge chairs. also no towels for the pool. "it was a busy day" was the only response i got. pool area had 1 guest and 3 staff, yet it was still dirty/messy.

Great staff, great location.

Rooms are a bit dated and could use upgrades. Toilets don't flush well without multiple attempts, washroom sink faucet has very low water pressure, water pools on shower floor. Called for additional soaps, towels and they never came.

There was some confusion with our reservation. They made it right by giving us breakfast vouchers - very generous! Hotel was clean, pool was lovely and just steps to the sand. Tables with firepits were a nice touch!

Location

Cleanliness very poor room small elevator service bad staff and guest used same elevators.

Very pretty location.

They had a hidden fee for an extra $45 per night. They said it was to cover the cost of stuff any motel 6 would give you for free such as Keurig coffee, towels at the pool, and access to a workout room. This experience was so slimy.

Location to beach and bus line, plus stores and market close by.

The rooms were very small and the hotel staff was not that nice. The doormen at the valet were the only ones that greeted guests. The suite bathrooms need some updating and seemed pretty dated compared to the halls / lobby of the hotel.

The rooms could be larger and more updated. They felt dated.

Location on the beach

Beach staff could be better. Also why are they throwing us off the beach at 5pm?

The location is great!

The sauna was broken the entire time. The bed was dirty so they gave me a nicer room. Bed was dirty there too, so I just had them change the bedding. Suite was great.

It was okay.

My room was very small. One lamp did not work well and would flash unexpectedly. The only way to shower is in the bathtub, there is no separate shower & bathtub. The bathtub did not drain well and water would accumulate. Front desk staff is not friendly.