Hilton Garden Inn Oshkosh

Very friendly and helpful staff - Very Clean and comfortable rooms - Great Location

The staff was extremely friendly and welcoming.

The only thing that I wasn¿t to happy about was the fact that the pool was only open till 10 when the sign said 24 hrs and it should be 24hrs

Clean

Friggin charged 25.00 for security deposit and still don't have it back! All other hotels was credit card on file not charged incase of damage or etc. Money I budgeted for gas till payday. Now stuck at home. Called them they said it takes days. 5 days no

Hotel common areas were kept unreasonably cool for late December. Room had long hairs in the shower, rusty bathroom door jam, dark smears on the bedroom wall.

I liked the layout of where everything was at. I had peace of mind when I saw the Clorox Sticker on the door when we arrived. Everyone was super friendly and helpful when needed. It was a great stay overall.

I was disappointed about the way breakfast is handled. What I mean by that is that you either had to pay a fee with your booking or pay to have breakfast. We only did one morning because of this. The food was delicious. I just expected it to be included.

The new cleaning practices and information, comfy pillows, staff.

The restaurant is not open on weekends! I booked a hotel with a bar and restaurant very specifically. Thankfully many places in the area have EatStreet available! I also wish they would update their TV system/cable.

Close to freeway and restaurants.

I did not like that the restaurant and bar was closed on Fridays and Saturdays.

Breakfast was good.

We were placed into a room that we later found out was supposed to be closed for maintenance. Dirty toilet, clogged shower drain. Constant shower dripping. We had to change rooms and were given free breakfast.

Food left in fridge and poop on the wall next to the toilet. How did it pass to be clean and "sanitized" from housekeeping?

We arrived early, but could check in. The room was huge and the bed comfortable.

The beds are absolutely the most comfortable out of all hotels I've stayed at. Front desk lady was super friendly.

I wish breakfast was until 9 or 10. They had some construction going on in the lobby (looks beautiful now) door lock battery died and had to be replaced (both receptionist and worker were super friendly)

Location

Pool closed, couldn't pay cash for room when I checked in/out as it was already charged to my credit card which contradicts what I was told when I calked the hotel.

Clean room and bathroom. Comfortable bed. Staff friendly and helpful.

Asked for quiet area of hotel but was put in room next to ice machine and elevator. Lot of kids on that floor and very noisey. Pool area was very dark and no pool towels.

Good Location easy on and off freeway but far enough away to eliminate all road noise, clean rooms vg staff , up to date decor very comfortable.full breakfast menu in restaurant , lots of nearby restaurants and shopping, close to wedding venue

The pool is open 24 hours for adults.

The breakfast isn't complimentary. Or discounted.

It's location and the comfortable bed

Curtains were broken, electrical tape over the smoke detector, and one of the drawers were broken.

The staff was very welcoming and helpful. The rooms were very clean.

The two minor things were that we disliked were, one, breakfast was not included in the price and two, the bathroom was not very private as we could overhear the neighboring tenants very clearly!

Staff was friendly. Location was good.

The room I got which was a room for handicaps had a really bad odor in the bathroom. I am not sure how the cleaning crew can miss that smell. There must be something they can do to clear or at least mask the odor.

Environment was updated and clean. Rooms had plenty of space and amenities .

Breakfast was not open before 7am on Saturday and I had an early start. Prepaid for the breakfast but couldn't get it. On me, I should have researched the breakfast time before prepaying. Hallways were hot.

Good location and nice rooms

Rude desk agent when we were checking out.