Hotel Echaurren Relais & Châteaux

Nice stay in Ezcaray, the hotel is perfect, the restaurant is very good and the breakfast super nice.

The room is little

Great location. Friendly staff who try to be very caring. There’s a spacious private parking area (though the entrance is a bit tricky). Lovely and cozy lawn right in front of the hotel, where there’s a nice restaurant with tasty food. It’s very convenient that you can have lunch and dinner there (for extra charge) — that’s not so common in Spain, where hotel restaurants are often closed or fully booked.

Breakfast is quite uncomfortable. The staff tries to help, but it feels too much and a bit annoying. I’d prefer to just take food from the buffet myself instead of asking for it. You constantly have to talk to the ladies, answer what you want, what you don’t, what to bring, what not to bring. I just want to have a quiet breakfast. In my opinion, that’s the main downside — and it would be easy to fix.Rooms are stylish and recently renovated. You can see they put effort into the design. But some things are not well made — for example, power sockets falling out of the wall.Also, the staff ignores the "Do not disturb" signs. We kept putting the sign up, but they kept coming into the room anyway.

My wife and I stayed a night here in September 2024. The hotel is located in the middle of Ezcaray. The staff were very friendly, directing us to the free parking in the public car park behind the hotel. The room was clean, modern and comfortable. Breakfast was very good, again supported by very friendly service. The dinner in the traditional restaurant was outstanding - highly recommended.

The staff at this hotel are outstanding, without exception we were made really welcome. It felt as if we were staying with friends. Even to the point when we left we were given a bag of fruit and drinks for our journey. Food excellent and what a pride they take in delivering it to you. All this was a bonus and not apparent from the online booking information.Lovely position within a very sweet little town, great walks and access to Rioja wineries. Highly recommended.

Bathroom was small but to be honest had all the amenities.

The welcome on arrival, the staff, the traditional restaurant, the staff, the breakfast, the staff, the location in a pretty village, the staff……

I’m struggling, but no coffee machine in the bedroom -but the bed and the shower were excellent.

We had a wonderful stay in this hotel. Lovely well designed hotel & bedrooms. Staff very welcoming, nothing was any trouble, felt like we were staying with good friends. Service and food at breakfast or dinner in the Tradition restaurant and Tapas bar were excellent. As recommended the cheesecake was sublime! Thank you.

Perhaps a few more vegetarian options in the restaurant.

Quaint and comfortable- modern design with all the amenities. The staff were exceptional. The restaurant was delish.

Not enough privacy for the bathroom/shower. I was traveling with a friend and we shared a room and that was a little awkward

Staff excellent friendly,location superb, food excellent,

It’s a very family friendly hotel with great staff and services! We dine at the tradition restaurant in the hotel and it will be a life time memory for us!

Magical and can't wait to visit again. Staff were uniformly lovely. Bed.extremely comfortable. The restaurant was amazing and such a value for the experience provided. The village is full of charm.

If had to find one silly quibble, the bathroom sink was a bit odd.

Nice design. Clean looks

Difficult to park

Nice staff. Comfy and well-decorated room. Top notch restaurant.

Breakfast logistics were kind of confusing, but the food was great.

Fabulous decor and extremely comfortable. Loved the bed linen and beautiful woollen throw which Ezcaray is famous for. The complimentary bottle of Rioja in the room was a lovely touch too. Delicious food and friendly staff. We only stayed for one night but wish we'd had longer not only to spend in the hotel but also to have more time to discover Ezcaray.

Beautiful hotel, stylishly decorated rooms, superb service, ideal location.

We liked everything. The staff are outstanding, the hotel is comfortable, clean and the surrounding area is superb, particularly if you like some outdoor activity. The food is exceptional.

Great location, ideal for traveling in the surrounding Rioja region. Great food! Comfortable bed.

The service was top notch. It was my birthday weekend, and our room had a treat basket, and during dinner the chef came out and greeted us all, and gave me a signed cookbook as a gift! Upon our departure the staff provided water and snacks for our car ride home! Just a wonderful experience. Thank you so much!!

staff were exeptionally friendly and helpful. breakfast was good

room was much older than the photos indicate.

The bed was extremely comfortable, and our room being on the front provided a nice view directly onto the historical church across the road. Having access to the small balcony was a nice bonus. The room layout is very modern, and a clear attempt had been made to use the space efficiently. The free minibar and the welcome-basket with fruit and a bottle of red wine were much appreciated.

In the room, the design towel hooks looked nice, but were a pain to hang your towel on. Several room and terrace items must have been broken for some time but had not been fixed/replaced. Breakfast was a bit of a mixed bag. Most of the food items were of very good quality (and homemade), but the benedict eggs were rather cold, the crepes had far too much chocolate, and the listed muesli had run out. The formula is a mix of buffet and table service, and ends up being neither. Not what one would expect in a hotel of this level and with this price.

Very newly renovated room with elegant modern design. Fabulous staff and absolutely top restaurant, as expected. most enjoyable stay

Practical problems in the room. The shower flooded over a very small lip into the room with nowhere to drain. Nothing was done until after we left. Limited and inefficient hooks to hang towels, clothes or bathrobes. Not enough table top near basin for personal things.