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3 Star Hotel
The location was about all I liked.
No closet in single bedroom
nothing
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4 Star Hotel
Definitely the location
The staff was friendly and dedicated to hospitality
Location close to Michigan Avenue!
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3+ Star Hotel
Not much
Location and the convenience of it.
The room I booked was not available and a replacement was given to me
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It was in a great location. It was safe and close to a lot of things. Subway was 1 min away. The room was clean and spacious. Appreciated the full kitchen available. The beds were comfortable.
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The hotel staff was kind to help with the issues that occurred
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4 Star Hotel
The historic, yet modern feel is so relaxing.
The staff.
Location and staff.
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3 Star Hotel
Fridge broken. Maintenance. Button on back of fridge 2 dismantle. Everything froze after. Coffee pot didn't work. Bed. No box springs. Husband back issues. Shower sprayed water everywhere. Pot homeless on sidewalk by entrance.
Location was pretty good.
I like the way the front desk lady in the morning served us. She was humble, kind and helping.
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4 Star Hotel
I had to ask to hav rm cleaned. But they did it so it's fine
The views. The staff were excellent.
location
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2 Star Hotel
Nothing about this hotel is good
The cleanliness and the room appearance.
The location is priceless. I liked having a microwave, and fridge.
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4 Star Hotel
It is near downtown
Location
Location
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2+ Star Hotel
I enjoyed my stay at your motel only thing that frustrated me is ever email I got this far said parking was free and when I get to your facility parking is $30 a night which after taxes is $75 if you would have sent emails say it changed I would have unde
Great Location close and walking distance to restaurants like Maggiano's, Portillo's, Hooters, McDonald's, Starbucks and attractions. Free Parking was a great perk. I would definetly stay there again.
La ubicación es excelente. Tener parqueadero es una ventaja muy grande Habitación amplia y limpia
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4 Star Hotel
Everything was GREAT! No complaints
Great experience from beginning to end
The staff was very professional, courteous and accommodating. They were so kind to put me on a higher floor as I'm a light sleeper, and there was an ambulance parked outside the window, haha!
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3 Star Hotel
The staff were EXTREMELY kind and helpful.
Breakfast
Hidden fees.
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2 Star Hotel
Location.
The location was walking distance to the beach and to the train station
Room and bath
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3+ Star Hotel
Very accessible
I booked a 1 bed room instead of 2. The receptionist upgraded me to a 2 bed room for free. The parking garage is right next door that they validate for $40 per day vs the $80 it would typically charge. Location is perfect. Coffee shop attached.
Great place to stay with our puppy.
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4 Star Hotel
It smelled musty
Charged extra for a view and a wall was blocking the window
Location is great.
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3 Star Hotel
Close to United Center, clean, and free breakfast
Hotel was conveniently located and affordable. Enjoyed the historical aspect of the hotel.
Poor water pressure was not able to shower in the morning before I left
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3 Star Hotel
The hotel was great, perfect location for us.
It was really nice
Price and location
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2+ Star Hotel
They gave a free upgrade to a suite with kitchen. The bed was heavenly. Good breakfast. Steps from Magnificent Mile
The location was the best!
Location
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4 Star Hotel
Safety.. location was great.. and very clean. Staff was friendly and helpful.
Great experience with staff and hotel for family with sensory needs. 4th floor lounge is the best a relaxed space you can order breakfast or dinner bites from the bar but also hang out with your own food. It was excellent. Also liked the pool and room.
The breakfast was GREAT
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4 Star Hotel
Furniture was worn, light flickered, toilet ran, shade did not open right.
Everything! Great sauna, good food, sheer luxury, especially for the price! The best deal I?ve ever seen from any app.
Service
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3 Star Hotel
No hot tub
Staff friendly & helpful
It was really nice
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3+ Star Hotel
Location was great and the views were amazing.
The fridge in the room was iced up and the door wouldn't close.
The great service from start to finish.
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3+ Star Hotel
I loved the lounge and pool areas
Location
A very clean and comfortable room here. The bed was awesome! Well appointed room great for one or two persons. Great atmosphere overall. Excellent attentive and caring staff here. In a prime downtown location. I highly recommend a stay here.
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