OYO 921 Sorrento Hotel And Resort

Beach front. Swimming pool,toiletries provided with aircondition room. Free coffee creamer unlimited. Parking available on site.

Swimming pool needs scrubing. Aircon filter needs cleaning and services.

DONT STAY HERE! A TOTAL DISASTER!!!!

We reached the hotel at 7PM, our first comment is the hotel looked haunted, there is no proper lighting.Our check in is smooth but upon walking towards the room, we took the stairs and the foul odor of cat poops welcomed us! The staff just said "mahabo" and cover his nose! what is that! This is the worst hotel we've ever checked in! We open the door and then as expected the room is not also clean! the wall has marking of dirts! the curtains has stain! seems like it hasn't been wash in ages! the room has no trash bins! the AC is not cooling at all! the CR is very dirty! My friend even told that he is afraid of what might come out of the faucet while brushing his teeth! What a disaster!

The place. Sea side view.

The service. The room. Needs a little touch up and it's good.

Lobby and parking space

Room was so hot; aircondition small and not cooling properly; had to borrow stand fan from the lobby;given a very dusty and dirty fan,not rotating; had to place on top of the chair because lead won't reached the socket.Toilet is dirty,has a used bar soap and used sachet of shampoo; water was pooling going to the door instead of flowing to the drain.

We got 2 rooms for a quick staycation. Both rooms were so clean and with good AC + WIFI. No regrets that we chose to stay here. We had a lovely stay. Surely, our family will be back here by next month.

Very clean accommodation and friendly staff. We so love it there. We were given special treatment the soonest that we arrived until we left. We had a comfy stay.

One of the most affordable yet spacious, clean, with complete amenities. service is also excellent. all staff were so friendly. accommodating, and responsive to requests.

Location can be easily found.Staffs were welcoming, friendly and accommodating.Affordable ( price could still be lowered)

It's an almost abandoned building.Amenities were not maintained, ex. PoolPhotos advertised were different from the actual.Kitchen is not functional so guests must go out to buy food

This place was a rip off because they advertise a different photo of the property. It was also scary staying there because not a lot of people check in and the place look hunted. They don’t provide shampoo conditioner and other basic necessities in a hotel . The pool was very poor maintained. Overall the place was bad :(

The whole place need to be cleaned and maintained. Because of low customers they are not providing their best customer service . The place is getting rusty everywhere it needs a renovation .

The place not only offers great and clean rooms but also facilities for us to enjoy. Pool is inclusive and my kids had so much fun. They were in the pool all day while playing

Rooms are really really spacious that make it perfect for a group. It is also clean. bathroom is really clean too. WIFI was steady and never spotty.

Place was perfect for big groups like us. They have huge beds and bunkbeds. Rooms were clean with private bathroom. AC and WIFI were working really well. we had a great time

Over looking the ocean

Need TV. The door knob needs to be updated. Needs AC in the hallway.

Worst EXPERIENCE EVER! Such a nightmare if I stayed. ABANDONED HOTEL.

EVERYTHING

Staff are nice

Hotel and facilities.

We weren’t able to stay in the hotel because they do not have water supply when we arrive

We went to the hotel and we were told that they do not have water supply.

the view

bed

The beach view is very nice.

Bathroom light was dim.

friendly staff

a bit niusy till 22.00

Passable