Oz Hotels Sui

The most I like is the AC in the room the pool and the beautiful Nina from the spa and massage , she is amazing and very professional

The food is really bad compared with the other 5 stars I stayed in Alanya , the location is far from the beach , I prefer to have other hotel when I come back

The staff was very friendly and helpful. The hotel was cleanLots of variety for the food

It was an amazing stay, staff was really friendly throughout the whole stay, manager accommodated special request for birthday and made it special, with champagne, cake, table reserve. Perfect stay, one thing I would say is that food was repetitive, but still good quality, more different options would make it perfect.

Internet good and have food all the time

Food 75% not tasty, not clean , people who work cant speak english and angry without smiling for kids ,We found hear in the cake of our daughter birthday ,No have parkering for car ,No have hot water in shower , Have noise at night so you cant sleep,No have room service every day ,You have to fight to get your food ,

Pleasant

I booked and paid Oz Hotels Sui from 12/11/2024 till 19/11/2024. One day before we supposed to arrive to the hotel I received a message from the manager of the hotel saying Oz Hotels Sui is closing on 17/11/2024 for the winter and we have two options: cancel my reservation or stay at another hotel: Oz Hotels Incekum Beach Resort Alanya. Cancel my reservation was not an option, we were already on the way to the airport, so at the end of the day first half of the week we spent in Oz Hotels Sui - the one I booked and we liked it very much but second part of the week they moved us to another hotel and that was very disappointed: hotel is much older, spa is nothing to compare to another one. At the end of the day our holiday wasn’t good - I want to live and use all the options from the hotel I choose. Also to receive a message from the hotel just hours before our flight was not professional.

Cafe lounge was OK with books to read.

Repetitive, tasteless food. Patisserie lounge had only 2 or 3 options of sweet and 2 ice cream flavors. Snack bar had the worst Ceasar salad. It tasted bitter. Dirty room, specially bathroom was not clean at all.Housekeeping ladies kept disturbing and knocking the door even when don't disturb sign was on. They just barge in the room without checking the door sign making the excuse of cleaning the room.

Food poisoning, sharp metal objections in the food , staff have zero training so drinks are disgusting other than their cartons of apple juice. Food cold, beyond limited and no management about first 3 days and the rest of the time they like to listen, admit they serve raw food and you need to watch out? Like what management says this and accepts it.1 star at best, moved to another hotel which is nice, still not feeling 100% as severe lack of nutrients and food poisoning.....complete waste of money to say the least.Best advice from someone who travels A LOT is stay away from this hotel....nowhere even to get food close by to avoid theirs so you either starve or come close to death from eating their crap ?

Sick , no service and I honestly can't say much more. First night metal in my food, I'll every night....drinks a toddler could pour better.....no management till day 4, then don't care. I run multiple businesses and here shows ..no care, no training in basics....can't even pour a non alcoholic drink....can't pour a drink and mixed....can't cook any food....managed admitted serving raw food and may make u sick!! Avoid!!

A big, beautiful hotel. Good family room. Two separate rooms.

I am not picky about food, but the food in this hotel was not very tasty. The coffee in the coffee bar is very tasty. Also the ice cream was good.There are no animations for children at all. There was one girl who was supposed to entertain the children, but she didn't, she just sat on the phone all the time, she didn't entertain the children.

Kids facilitiesRooms were decent size and cleanWifi working everywhere, including beach

Staff couldn't speak english at all (e.g. waiter wouldn't know what spoon is), they were rather lazy and not helpful. Food was terrible and queues to get meat were long. Drinks were bad, really bad. There were always something missing, coffee, milk, cutlery, rum, mint and so on and staff wouldn't see it as an issue

I stayed at Oz Hotel Sui for 4 nights and overall, it was a decent experience. The staff were very friendly and welcoming. The hotel offered good value for the money we paid, but there were definitely some areas that could use improvement.The food options were quite limited, especially at breakfast. Croissants and a few other items were the only decent options, but these would run out by 9 AM, so if you arrived any later, you’d miss out. On the bright side, I appreciated the small ice cream parlour, which was a nice touch for a mid-day treat.The hotel did offer late-night snacks, which was considerate for those arriving late, but the quality wasn’t great. The only consistently good food we had was at the pool bar.The rooms were clean and comfortable, meeting expectations. I would suggest the hotel improve its breakfast offerings by adding more variety, maybe beans and hash browns ??‍♀️. As for lunch and dinner, a better tasting bulgur rice, which is a staple Turkish dish, would be welcome. Most of the food was just lacking flavour or just not appetising. Overall, Oz Hotel Sui is worth the stay if you’re looking for a budget-friendly option and aren’t too particular about food. But with a few tweaks, this place could be a lot better

Excellent message therapist and spa service.

The hotel was not a 5-star hotel as advertised. The food was not up to standard. The cleanliness of the room and in general throughout the hotel needed much improvement. The hotel was close to highway and therefore very noisy. Hard to communicate with non English speaking staff. Staff was mixed, some nice, some not so nice.

It is a beautiful hotel with one of the best designs I have seen. The food is plentiful and nice. Best of all is the swimming pool, which is the perfect temperature. We enjoyed the spa facilities and hammam too. Staff were generally helpful and friendly. Really nice place.

Lots of facilities, animation team very friendly

Wi-Fi sometimes disconnected when at the pool

Excellent stay at this beautiful hotell. Wonderful helpful staff, endless choices of food. The room was beautiful and very clean. Couldn't fault anything.

Staff is superfriendly and helpful.Rooms are great and clean.Wide choice of food and drinks. It was delicious. We had a great time.

Beautiful in and out

Clean and friendly staff

this hotel is juist a beauty nothing elseno disco no good bar or music.poolbar close af 18:00 and inside bar where is juist a terrace to sit close at 12:00disco is juist 3 nights a week opens at 00:00 and close 02:00.sound very bad and a dark little room in ondergrond where u can not smoke or have any fresh air.have nothing to enjoy.beach is not in front and u must go with the shuttle every 30min and de laats shuttle comes back from the beach at 16:30 so its juist hurry up and when u come beach to hotel nothing to do the only option is de littel bar where u must stay on a long line for a dring and sitting in the terrace looking at each other and drinking,and the littel bar close at 00:00 so go to bed.entertainment noting special and for 30 a45 min totally.u pay this price for a pension house and boring u see that in the face of every one.its juist a beautiful hotel.food most the same and cold nothing special like a 2* hotel and the most of the food is finish after 1houre starting buffet.So i didn't like it and go never back.this is no vacation so boring

nothing.juist a beautiful hotel

Design of hotel was nice, room is clean and that’s all of positive feedback.

Food is terrible, lunch time only fast food in deep fried, dinner you can see people staying from elevator by long chain to restaurant to peak up their pizza because all another food don’t have any taste , I never see so crazy service. Same when you came on beach it’s terrible nothing to eat food is terrible without any taste, sweet things same.. fruits same.. alcohol drinks same very very cheap you can’t drink it’s, same coffee only with powder (cappuccino).Place inside hotel is very empty, not comfortable, same swimming pool, no any green trees, very uncomfortable. I was made mistake because I chose this hotel by beautiful design photos, but in fact this loose of money for nothing. I never come back to this hotels.

The staff were very helpful and made sure you enjoyed your holiday. They also included you in all their animation activities like table tennis and darts and there was a playground and water slide for the kids which they enjoyed.

We went at the start of the season so some activities were closed like the stage performance, outdoor food shack which probably would have served kebabs and it took some time for them to get in the rhythm of things

Pleasant

this is the first all inclusive hotel I have ever been stayed which doesn’t have minibar without drinks and kettle in the room. No tea/coffee and no soft drinks in the minibar. You have to go out room to get rubbish soft drinks and tea/coffee from the bar.