Wellness Hotel Encian Donovaly

Very kind staff, good wellness, great price-value ratio!! I recommend it!!

Small windows

location very close to Donovaly, small hill next to the hotel good for kids and people which wants to learn how to ski or snowboard

Excellent location, very friendly staff!The meals were delicious, we had breakfast and dinner while we stayed here ?

overall - location is close to ski slopes; very tasty breakfast; available bar and quite good condition in rooms. On top - at Saturday evening hotel had mini concert for everyone (that was real fun)

1. Two weeks before someone called me and proposed to cancel booking and book instead cheaper directly via hotel with free pass to spa. This is not nice2. When we arrived - room was prepared for 1 person, not for 2 and then I started double check booking and learnt that everywhere is written "max capacity 2", while room was only for one person. This is just warning to others to double check before booking

Very close to the slopes, excellent price value ratio, well-equipped bathroom. Personally I loved that the hotel doesn’t implement this nowadays standard neutral room design. The staff were extremely friendly and helpful.

The soundproofing of the rooms is not the best and the dinner menu can be improved.

Excellent location, quiet, peaceful place. Cozy rooms. Great wellness facility. We liked the breakfast buffet, too. Staff was kind and helpful. We booked 2 rooms, both with balcony, we receiced one without, but upon complaint, the problem was swiftly resolved. We'll definitely return.:)

Nice and clean. The staff was polite, friendly and helpful.

Generally is OK, but the room and the bathroom are both quite small.

The rooms are comfortable, the surrounding is beautiful, you can reach everything easily.

I missed the coffee-mashine from breakfast. For the luxury feeling I wouldn't ask for extra-fee for the wellness

The staff were lovely, and the view from my room was beautiful with big windows overlooking the forest! I ended up needing to go to the emergency medical treatment centre during my stay, and I missed breakfast, but the waitress put some food aside for me for when I returned which was very kind and much appreciated ?

I and of my friend were travelling with motorcycles across Slovakia, obviously in summer, and needed a place to spend a night after a a many km on the road. It was the perfect spot, just on the route, very clean, with a restaurant to provide basic but tasty food and a glass of beer. The rooms were nicely furnished and clean, modern nice bathroom. The fire in the reception and restaurant were really nice and welcoming.

There is no such thing

We did like our stay at the hotel Encian - rooms were clean, beds are comfy.

All was good.

Location

When we arrived we were informed the wellness is closed and no food or bar service that afternoon. Very disappointed by this as the hotel wasn’t the cheapest. They didn’t give is a prior warning and nowhere in the description is written this might be the case. Also the drinks in the mini bar were out of date, some of them over 6 months !!!

Nice, clean rooms, great views.

The towel situation was quite ridiculous. We got just two towels for the entire stay (one towel per person). There was no hand towel in the bathroom, so after washing your hands the only choice was to use your only precious towel. Of course after taking a shower it was wet. When I asked for more towels, the lady at the reception told me in a quite unpleasant manner that we can't get more towels or we would have to pay for them! Moreover, when the room got made up the next morning, we didn't, get fresh towels but had to deal with the damp ones from the day before. I am truly baffled by this. The room was also very small with no desk or any working space. The two chairs in the room were useless and only further cramped the space.

This was such a nice experience for us. This was one of the first hotel we stayed where the reality is better than the photos. Great location, quiet place, very clean rooms, the wellness center was a great surprise, the breakfast was very good as well. The staff is so kind and helpful, we highly recommend this place, we will definitely come back here!

There is nothing we didn't liked.

Passable

They have messed up with the bills, some bills were over charged, some were partial. Most probably they have mixed the orders of the rooms. Wellenes is charged extra by person / hour. During breakfast and dinner the buffet foods ren out fast, and the reload was missing or lagging.

Great hotel in a middle of a forest. Walking distance from restaurants and nature trails into the woods. Cozy and quiet.

- comfort- cleanliness - friendly staff

It has not been first time we stayed in your hotel. We were always happy come back as we love the place and location is just amazing. We come to relax and especially me and my partner look for comfort and pieceful environment and this si what we can meet in your hotel. There is one thing that was irritating us especially during our last stay, closing everything at 8 o clock. We couldnt sit and chat with my partner downstair in lobby bar. Every night we been sent to room after 8 o clock. It gave us feeling that we are threated like kids and dont understand while we couldnt just sit downstair to have a rest and talk but instead we had to go to room and stopped in the room. Its a bit stupid. Everynight we ordered some drinks and reapetedly been informed to finished drink and after we had to go to room. Honestly its so bad. We would be so happy if this could be somehow changed cause otherwise we wont come back to your hotel and we would be very sorry as we used to visit your hotel regulary.

sending guest to room at 8 o clock. Its weird.

Hotel is standard, nothing really special. I don’t think it’s value for money. Breakfast is ok, staff as well.

I think it’s too expensive. I expected more for 160 EUR for the room per night. Room was very small, also bathroom for one person only.

Good breakfast, nice wellness, staff ?