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About
Set only 984 feet from the beach, Caramelo Santa Ponsa Beach enjoys a great location on the south coast of Majorca, just a short drive from the capital city Palma de Mallorca. Spend your holiday relaxing on the sun terrace by the pool. You can also get more active by playing a game of volleyball or table tennis in Playa Santa Ponsa complex. Dine with all the family in the spacious, air-conditioned restaurant of the hotel. There is also an bar on site, where you can grab a cocktail. At the end of the day, children and adults alike can enjoy the varied entertainment program organized by the complex, or alternatively, relax and watch TV in the lounge area.
26 Reviews
What Guests Say
- “we were booked into this hotel arrived to find it was closed with note on door to go to hotel across the road I would have liked an e…”
- “Location and use of other pools”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Suite
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room with Solarium
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Superior Double Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room (1 Adult)
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Suite (3 Adults)
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
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What Guests Loved
Based on 26 reviews
Pros +
- we were booked into this hotel arrived to find it was closed with note on door to go to hotel across the road I would have liked an e mail to tell us we should go to Hotel Santa Ponca Park
- Location and use of other pools
- that it was sunny and that is about it
Cons -
- did not like that last 2 days of our stay we had to go to sister hotel for food and entertainment
- Didn’t get regular room service
- The aircon unit was leaking, we informed the hotel multiple times, myself and the other two in the room all got sick from it. Charged me €150.23 on the second day as a cancellation fee that was not due to be taken. Very dissapointed considering we paid this hotel over €5k for 4 nights that it was so bad
we were booked into this hotel arrived to find it was closed with note on door to go to hotel across the road I would have liked an e mail to tell us we should go to Hotel Santa Ponca Park
did not like that last 2 days of our stay we had to go to sister hotel for food and entertainment
Location and use of other pools
Didn’t get regular room service
that it was sunny and that is about it
The aircon unit was leaking, we informed the hotel multiple times, myself and the other two in the room all got sick from it. Charged me €150.23 on the second day as a cancellation fee that was not due to be taken. Very dissapointed considering we paid this hotel over €5k for 4 nights that it was so bad
Location was greatStaff were greatFood was passableCleaned everyday
Rooms were dated and smallBathroom too small and shower was tinyTv did not work
Location was ok. View of pool was good. Breakfast choice was good. Lifts workedClose to beachUse of the other hotels good but our short break meant we didn't do that but good to know we could have
Beds felt like camp bed. Curtains and carpet old and mustyShower curtain very poor and allowed leakage.No kettle or fridge available. Use of plastic cups is very cheap looking. No ice facilities and some bar staff were unhelpful and even unpleasant when we asked for ice.Check in was very poor. Took over one hour. Very expensive for what was on offer.
honestly nothing it was not what I saw in the pictures or expected
the rooms are poorly maintained, carpets coming off the floor , mattresses uncomfortable
comfortable, clean and great breakfast and pool
no fridge
very clean and great location staff very friendly
shower kept flooding and ceiling cover fell food wasn’t great and although lunch was included in our all inclusive deal the restaurant didn’t open at lunchtimes
good value for money ?
need fix shower curtains right.an could be doing with extra pillow's.
Great location to beach.
nothing , wrong property
see above
Pleasant
Air con wasn't good.
Exceptional
Nothing loved everything that's why this was my 2nd time staying here
Good
Good
Exceptional
Exceptional
Passable
Very good
Exceptional
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
General
- Adult Only
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children are not allowed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The name on the credit card used for the booking should correspond to the guest staying at the property.
Location
Puig D'es Teix, 4, Santa Ponsa
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