Globales Pionero

Hotel was lovely, staff were lovely, would go back again.

We had to book in after a couple of unfortunate incidents at the original property we had booked. We booked half board as it was all we could afford after being let down and would have liked to be able to get a cup of tea during our stay, we could only get a cup of tea during breakfast.

Property was clean, a fridge in room would have been good. Friends had a fridge in their room which was beside me.

Not enough sun beds for the amount of people staying in hotel.

This hotel was very basic ,food poor bed like a brick Poor value for money Disappointing stay definitely not a four star hotel more like a three

I didn’t like anything g

Breakfast is good..location is central of the beach and restaurants

The food was lovely and there was plenty of choice. The entertainment was good and the service was excellent. The hotel was very convenient for the beach.

Children at a sister hotel were throwing weights in the pool and unfortunately I got hit on the head by one. I feel that the life guard could have been paying more attention, and stopped this from happening. I tended to go to the beach after this incident.

the hotel located in Santa Ponsa city, all things are easy to reach.

The beds were just unacceptable, i booked two nights, didn’t not even stay there more than 3 hours then I checked out… it was just a loose of money, paid two nights didn’t stay without returning the money, Zero! The cheapest bed I ever had in my entire life. You have to wait in the long line in order to get your drink… never ever again.

The cleanliness, the pool and rooftop, the food

The choice of food kinda the same every day and the fridge in the room wasn't cold enough

Food is good and with a wide variety of choice. Gets a bit repetitive after a week. But very good overall

Quite busy around the pool, but there in July so to be expected

Location was goodBeds were comfortableBar was goodSalads in the restaurant were very good

Facilities were poorPool was very smallStaff were largely unhelpful and could be miserableMain course food was disappointingMeat and fish seemed of poor quality

Good food, sauna not working, some abrupt staff. No tea or coffee in room

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the hotel was clean and tidy obviously a lot of work as gone into the running of the hotel since Covid staff was helpful and friendly.

lack of things of kids to do. I know it’s early in the season. but thought the hotel would gone all out. to get everyone involved. also I understand the hotel is in Spain. and there was loads of Spanish holiday makers. which seemed to be the first served ect.

location and cleanliness was excellent. food choices and dining room top class

Terrible aircon

The rooms were roasting air on was terrible had to go buy a fan

Hotel was spotlessly clean all staff so pleasant and friendly.

Impossible to get a sun lounger after 9 am, but may have been reduced due to social distance. Evening entertainment was quite limited.

Cleanliness,food staff amazing

Everything

The location

The food was often cold

Superb

Exceptional

Poor

Superb