Pestana Alvor South Beach Premium Suite Hotel

The property was beautiful! However the double bed was hard as a rock! I had to fold over the mattress cover t get some comfort. The next morning I complained and they put another mattress cover on bed that helped.

This is a Wonderful Property. 3 pools, Easy Beach Access and Quirky Rooms but in a Good Way. You can walk to town and the restaurants and shopping. Staff is accommodating and Cordial. The hotel is better than what I will write about what I did not. But if ownership is absentee someone has to tell them.

Getting a second pool towel is like asking for a loan. The outside areas surrounding the pool needs to be up-kept much better and the daybeds should be cleaned much more frequently. Bird droppings all over. Not appealing at all. Time for lounge chairs to be replaced. I’d like to know who specked the decking material? Fire them! Food and Bar (get some top shelf offerings especially for Americans)needs new management and chef.

Everything … staff very friendly & all facilities good. Only thing that might improve is better quality Sun loungers & more umbrellas

Amazingly small hotel that has a property larger than life right in the water. Great restaurant on premises for dining by the water. Staff was amazingly friendly. Wish we could have stayed longer.

The location was handy to town and the beautiful boardwalk and beach

I liked everything , but I wished the pool was open earlier and later. I found the bed quite uncomfortable

Pool area is lovely! Staff are very helpfull and friendlyVery clean, lovely location just off the boardwalk. Really nice walk into Alvor TownBed was in the centre of the room and with the curtains open on the big window made an incredible sea view!Nice selection of items for breakfast

Bathrooms need to be seperate! For me anyway! I don't understand the recent trend to make the bathroom and bedroom all one! Maybe to some peoples taste but this was my main issue.Matress was quite uncomfortable, there was a plastic feel to the matress protector which made noise every time we moved! Pillows were lovely though! Nice selection of items for breakfast, but if possible, could the hot items be changed up every other day maybe?Although, maybe I just needed to change up what I chose and there was plenty of selection!I wouldnt stay again, but thats only because of the open plan bathroom and uncomfortable mattress. If this is not an issue for you, then you will love your stay here!

Wonderful staff all seemingly happy in their work, nothing was too much trouble.Great position with the boardwalk to get to Alvor centre.The guys in the Sea deck restaurant were wonderful. A shout out for José who navigated me through the menu each night. I have a garlic allergy & his assistance was greatly appreciated.Wonderful food in the hotel, as well as the Sea deck.Housekeeping was excellent too.Many thanks to all.

Very hard mattress & awful pillows & the open plan bathroom & bedroom.

The staff at the hotel were very welcoming and could not do enough for us. Our room came with a complimentary bottle of champagne which was a lovely touch. The breakfast was 10/10 and had variety of options and plenty of everything which was constantly being topped up.

Could not fault the hotel with anything.

Hotel was adjacent to the Boardwalk directly in front of the shore which meant you could go for a lovely walk along the Boardwalk or go to the lovely village, cafes, restaurants and shops

Nothing ! it was all good

Perfect location with fantastic facilities for all ages.

Location is perfect, as it’s close to the village, boardwalk & beach.

Excellent location , not high rise, choice of pool or beach . Very clean and well maintained.

My only gripe was getting fresh cookies every evening in non recyclable packaging. A switch to paper would be more environmentally friendly

Location. Staff were fantastic.

Beds not as comfortable as in some other hotels. Toilet paper was not great.

Breakfast variety great -refreshed all the time with helpful and friendly staff.Food good quality as much as you wanted.Pool area and beach good with swimming a bonus.

The evening was very quiet with nothing going on.

Gorgeous setting, lovely rooms & staff were great.

The dinner selection was not good, I paid for half board & did not end up eating there most nights.

the location on the beach was lovely. A walk into town. The room had a lovely view to the sea. The breakfast was full of variety. The pool areas were clean. The welcome in the early hours was good. The room was left inviting each day.

The room does need some attention. The curtains, walls and some fittings have stains which is not expected, when paying this price. The bedding and towels could definitely be better quality, towels especially were very old and tatty. The tea tray was very basic and not always replenished. I think bottled water could have been replenished. The bed is not comfortable. Overall a makeover is required.

The look of the hotel and location

It’s overratedBeds are hard.Sink was blocked the whole time and you’d need a degree to get the hot water going in the shower.Sunbeds are out dated.The hotel aesthetic looks great but that’s it, looks great, but nothing else to this below average expensive hotel

Super checkin and lovely staff. Very clean throughout.

Expensive and sun-loungers need updating. Most were broke.

Location only

Internet wasn’t workingTv wasn’t workingUnderstaffed and unqualified for a peak of the summerBedroom with sand at arrival

location and breakfastMr Andre at front desk

cleanliness very poortowels damaged and brokendoor didn't close by itselfcurtains damagedcleaning team going inside the room in the morning of checkout dirty carpets and rugswater splitting out in the showerdirty sheets

3 separate pools all with a large shallow end. Plenty of sun loungers available - no early morning reservations!

Bar / food service to the sun loungers would have been great