JOALI Maldives

Had better coral reefs than one’s we had previously stayed .

‘Should have used “ JOALI ‘s own seaplane instead of being chartered with commercial sea plane ( I.e trans Maldivian Air)

The quality of Joali’s design was superb. every detail was beautiful and harmonious. It is a very relaxed and sophisticated place at the same time. The main like was the staff, they were all genuinely outstanding.

The food and beverage was a lovely mix of choices, however we did feel it was a bit pricey.

Interior design. Cleanness & Comfort.

A few days ago I read a sentence: "Elegance is in the manners and in the way you deal with people, not in a Riedel glass or Frette luxury linens". It is EXACTLY how I would describe Joali Maldives! The whole resort is absolutely awesome! It is clean, luxurious and comfortable! BUT the service and competencies of some of the personnel is below any acceptable standard! I guess this is what happens when someone with lots of money but no experience in a hotel industry decide to open a hotel.I will mention about 3 problematic points: 1) booking process and the quality of the Reservation Team service, 2) Jadugar (butler) service and 3) cutting our stay short.1) The booking process was just a nightmare! I made reservation via booking.com, providing all necessary information, including credit card information. Meanwhile the Joali Reservation Team was calling me for 3 weeks almost every night, IN THE MIDDLE OF THE NIGHT to get the credit card information (it is a 13-hour difference between Maldives and West Cost USA). When I sent them an email saying that they were calling me in the middle of the night, they ignored their misconduct completely and answered: "we will let our Butler Team know, that you prefer email contact". REALLY?! Do you, Joali people think bothering a customer in the middle of the night for 3 weeks is just a matter of contact preferences?! I don't have any contact preferences. Phone is as fine as email! But don't call me almost every night, IN THE MIDDLE OF THE NIGHT!2. At the arrival, Joali automatically assigns a "Jadugar” (“butler") for you, and in our case, interacting with our “Jadugar” ruined the whole stay. He was so fake, insincere and pretended that it felt really weird and uncomfortable to talk to him!3. The hotel cut our stay short! Prior to our arrival, Joali confirmed a departure time abound 2:00 PM.

I liked to room size and the view. I liked the resort size.

They received us with the hotel rivet seapalane and the departuer was a low and cheap seaplane taxi. it was very disapoiting. The food qulatiy need emprovment.

- best Service on the whole Maldives?- you get everything you want…also if they don’t offer it officially.- very good employees in all areas- great food an special menu- NO mosquitoes!! not even one single mosquito!! that’s not normal on the Maldives!!- very positive energy!- feels like we were guests at a whole family professional (not paid) tested by WorldTourisms (Twitter)

Friendly staff anf amazing food with breathtaking view from every corner of the island. We just loved everything about Joali eventhough I feel it was over priced.

I liked the location

it’s over priced and no value for money. the resort is small so all the restaurants are very close to each other and it feels you sitting in the same place the whole time and it’s way expensive for no reason. i have stayed in much better resorts at a much better price range and you get more value for money from them. I want to experience joali being maybe there’s better value there as it’s bigger

Amazing staff and butler service. Facilities are new and clean. Room is spacious and luxurious. Lots of activities.

1. Resort is far away from main airport in Male (around 45 minutes via sea plane). 2. Very expensive stay but worth every penny.

The water villas and the service

Food too expensive

Everything was incredible - from the service, to the rooms (the attention to detail is excellent), the amazing breakfast, the water sports, the gym! Also shout out to the marine biologists! Their work is amazing. Make sure to go to their talk.

The only thing I could find fault with was the price of the Indian Ocean buffet evening - this was completely overpriced

The water villas are very large and very well designed. A great variety of dining options and food quality was of a very

The villa was incredible. Our jugudar Arif was so helpful and made everything stress free. Overall a pricey vacation but the pictures do it no justice, one of the most beautiful places and hotels in the world.

We went at the end of October and there were very high winds cancelling some of the activities we booked. No fault of the resort, but perhaps would pick a different time of year.

Literally everything!The villa, the staff, the food and the service.Everything was the best.The staff is so welcoming.Our private butler Hayu was really amazing and helpful and she prepared everything thing for us like reservations in advance.Totally recommend this place.THE PLACE IS HEAVEN!

Joali is a beautiful resort and we were happy to stay there. Beach villas are excellent in design and very spacious. The services and staff are excellent and you can always count on your butler whatever you may need. Joali has different types of restaurants so when you are on an island it becomes one of the important things as there is no other place to go. On our taste Billinis and Saoke are the best but if you like Arabian and Asian cuisine there is also a place to go. Breakfast on any taste with all fresh meals. It is important that Joali has very good wifi so you can turn roaming services off and fully rely on local wifi which will suit networks and video calls easily. We were with two kids (1 and 4 years old) and it is worth mentioning that Joali has very good kids club and what is more important all restaurants can cook the meals the kids are used to (soup, pasta, purees so important for 1 year old in any combination), so it gives a real chance to parents not care at least about feeding the kids. Definitely will come back.

There is always a room for imporving services and kitchen and couple of things we noticed really does not woth mentioning as they were really tinny things which does not effect the stain in a whole. Hoever butler and managers are always happy to get feedback and do thier best to improve.

The staff, the facilities

The variety of food menus

Clean, elegant, attention to detail, great coral, spacious villas, great housekeeping, our butler Hebe took care of everything.. she was amazing.

Can be a little bit dark at night around the island

the villas are spectacular, built with good taste, increased comfort, very clean inside, very friendly staff, especially Hayu, Donna, from Kids club and Yoursry from Vandhu restaurant

the island is poor in marine fauna, bad for snorkelling, many marine plants on the shore, garbage in the water

Food was diverse and very good quality. Staff was very friendly and customer oriented.Accommodation and facilities beautiful and cozy

Wine list is a minus. Good quality wine is 3-4 times more expensive than everywhere while affordable wine < 200 Usd per bottle is poor quality. Price for money rate is poor.

First of all, we really liked the design of our villa, amenities there, and also the design of the Japanese restaurant. The food in the Japanese restaurant as well as in the Lebanese and Asian (Vandhoo) restaurants was really nice though there are things to improve. If asked in advance, they could prepare some special desserts.When we arrived, our villa was not ready so they gave us a nice beach villa for a couple of hours, which was really nice of them.The personnel was always helpful and tried to cater to all our needs.

Unfortunately, there are more things to improve rather than positive things about the hotel.First of all, the hotel is not ready for people with allergies and intolerances. I informed the hotel in advance about my allergies (I'm allergic to eggs, dairy and gluten) and also filled in a form for the Butler so that they could be ready for our arrival. When we arrived, we found a "traditional" welcome snack in our room (containing all my allergens). Plus, they kept bringing traditional desserts, chocolate, etc to our room as a night snack absolutely ignoring our food requirements until I mentioned it again to the Butler.There is an extensive breakfast menu with a traditional approach offering lots of dishes with eggs, dairy and gluten but absolutely no interesting and thoroughly thought through dishes without these allergens. We didn't use the menu at all as there was absolutely nothing we could take. So, each time we had to come up with something to take for breakfast even asking for some dishes from the restaurants. They didn't have nice gluten-free bread they baked themselves, they used purchased bread instead which was not nice at all. So, to tell the truth, we felt a bit discriminated just because we have intolerances.The Italian restaurant did not meet our expectation at all. It was not Italian food unfortunately. It was just European, I'd say.One more thing we absolutely did not like is that the hotel does not have any dress code policy for dinner at all. So, you could see people at dinner in the same shorts and flip-flops they wore at the beach during day-time. It was absolutely awful.One more strange thing is the Butler service. He always confused us about everything. It is better to book everything yourselves. F.e., he booked us restaurants in advance (which we didn't want to go to as we have our preferences) saying that the Japanese was fully booked f.e which was not true.

Clean beaches and perfect clear water, service and staff work

Prices for some types of services and goods are extremely high - PCR test 412 dollars (( .......