Isla Amara Resort

Location was a couple of minutes away from the beach by foot. Lio beach is lovely, quiet and you have plenty of food options Staff was so accommodating.

This hotel is pretty new and opened only in 2022 but their roofs were leaking and there were buckets all over the hotel while we were there because it was raining everyday. They need to work on maintenance of of their facility

The proximity to the airport, the nearby restaurants. The prompt response form the staff including making arrangements for tours.

Small roaches found in the brown sugar which ended up in my coffee. There should have been advisories posted around the hotel for the clients to know not to drink water other than bottled water due to contamination problem lasting a few years.

Spacious, beautiful and very comfortable.

The floor was dirty especially underneath the bed. There was no trash bin in the room. A tiny bin is provided in the bathroom only. And all the lights were dim.

The staff was excellent and accomodating

The only complaint I have is the breakfast. It was ok, not the best but not the worst. Could definitely be better.

The staff goes above and beyond to help. They made a mini bday cake made out of towels to wish me a happy birthday. I absolutely love it.

N/A everything is exceptional

location

the pool water was too strong, shower in the bathroom has low pressure and temperature kept changing by itself,.

The property is in general clean.

We had bed bugs in our room. And we didn’t find out about it until the day we check out. Now I’m concerned if some got to our clothings and may have brought them home

Closed to beach and airport

The wifi is not good or nothing at all at some room. So you need to go close to the lobby or receptionist area to get wifi

Very accessible and near lio airport and the beach! Good breakfast options also.

The staff were generally helpful, though they appeared to lack effective communication skills. It was also disappointing that there was no alternative option provided for airport transfer when their service was unavailable, which forced us to return to our previous hotel—thankfully, our previous hotel generously accommodated us by providing transportation.During breakfast, the staff were noticeably loud behind the kitchen area, which disrupted the dining experience while guests were eating. The room itself was acceptable; however, there was visible dust or possible mold behind the headboard and in the bathroom. Some fixtures were already falling apart, and the air-conditioning was not functioning properly, making the room uncomfortably hot.

It is close to Rio Beach. Just a walking distance away. And close to restaurants as well. Rooms were clean.

20 to 30mins mins away from el nido downtown area.

It's a nicely designed boutique accommodation which is close to restaurants and stores. Room is spacious enough and we have everything we needed except for a working safe. The hospitality and service of Claire was top notch. Jessa from reservations, Hanz and Kian made our stay and our friends' stay comfortable. They have a small pool which is about right for the size of the property. Breakfast selection is small but satisfactory for our stay. They have softserve at 4pm which was a nice touch. Overall, I would recommend this location.

The safety deposit box is old and not functional. Whilst the front desk did offer to have it fixed, we opted out. I hope these are upgraded. Also, noticed the pool isn't cleaned up which was kind of strange.

The service staff was excellent. Always helpful. The location and easy access to the beach front, beach front restaurants, and the area's little community shopping/food center. The airport transfers were appreciated, as well as the free ice cream in the afternoon. I liked the pool in the middle, but at the same time, as all the rooms faced the pool, it did get noisy when the pool was occupied.

I found the price value to amenities and services fell short of expectations. The toiletries were sparse, the restaurant was always empty- it looked closed. It was only occupied during the free breakfast time. Food was so so, and the restaurant had a greasy smell. It was unfortunately raining during our entire stay and the resort didn't provide a single umbrella nor was it available if you had requested. Given the rains, the communal spaces were also closed- as these would get wet. The areas you could hang out (apart from your room) became very limited due to the weather. The access road in front would flood- making the path to the street a bit more challenging.

Everything’s great! The staff is very accommodating, and the hotel is just a short walk from the beach. Plus, there’s free ice cream, a good breakfast, and it’s close to some great restaurants. You’ll also find a Mercury Drug right near the hotel, so you’ll have everything you need within reach.

We enjoyed the pool and the nice vibes around it. The staff were very kind, accommodating, and really nice. The breakfast buffet is not much but they try to have a good selection daily. The hotel itself is very near Lio Beach which made it very nice to swim early in the morning.

The room we initially had (Room 109) smelled like molds or wet wood, it was a really bad smell. I have allergies with molds which made it hard for me to breathe when going inside and staying in the room. I had to endure this for 2 nights (I just wear mask when indoors) until I mentioned it to Kate who agreed to move us to a freshly cleaned room (Room 111) and it helped me sleep much better that night. Thanks a lot for the quick action on this. :) Please make sure the rooms are well ventilated all the time - helps prevent molds or provide air purifier for each room.

Very near a beautiful beach and not crowded by tourists

There were black molds in the bathroom sink

Free ice cream dailyFriendly staff Good buffet Walking distance to the beach like a half block or lessRight in the middle of Lio beach ver close to the pierStunning sunsets Hotel is super cleanLike the music in the lobby Our favorite person is Claire! Always helpful always smiling and super happy. We loved to see her smile at the front desk upon arrival and each morning.

The hotel was very good have nice pool and the stuff was very kind, they didn’t have a room with balcony as we ordered so they upgrade us to the suite,Location is on the Leo beach which is nice but 15 minutes from the center which has more restaurants and nightlife with scooter it’s fine

WiFi was bad

The pool and the location

The location, room and views were good and at 5 min walk from the beach. The building was built 3 years ago and we can see that there are serious problems with water intrusion from the roof. The resort will go wrong real quick if they do not address this problem. The breakfast was ok at best. The staff does not look happy to work there. They work in jeans no uniform.Also if you’re a group you will likely have a welcome drink . We were a couple and didn’t get that treatment…I would say it is ok for a day or two.Dominic and Alicia

Super friendly and helpful staff! Accommodating

Housekeeping is a bit poor, smell of the room is not the best. Wifi is also poor inside the room, had to head out to lobby area to get good connection.

Staff was amazing. They went above and beyond to help us with transportation and activities. Love the location. Hotel is walking distance to restaurants, bars, and beach. Loved watching the beautiful sunsets on the beach.