Plataran Komodo Resort & Spa - CHSE Certified

Location and view

Toilet had no water all night. When they fixed it in the morning, I walked in and the room smelled like sewage — total horror. Restaurant staff didn’t speak English, so communication was impossible at breakfast. Ordered a taxi — it took 40 minutes, and my butler told the driver what to charge me… which turned out to be double what I paid from the airport.

The Villa was beautiful and was very comfortable. Great staff and location. The Spa was also very nice. Would definitely return.

While the food was good, it would be great to have more variety.

Beautiful beach setting, very clean and friendly helpful staff.

For anyone seeking quiet luxury, this is a perfect place. Our room was steps away from the beach, the pool and the spa. Small, intimate and amazing personalised service. Everyone in the hotel knew our names and my husband’s special dietary requirements. Little touches like the housekeeping sand writing in front of our front door to lemon infused water served by the poolside, the attention to detail was perfect! Our butler made a WhatsApp group to serve every small request we had, no request was denied and the service was always with a smile. When our travel agent messed up and our drop off to the airport didn’t show up, the receptionist very quickly arranged the hotel car to drop us free of charge. I would highly recommend this resort to couples and families alike.

Wish they had more charging points in the room for our devices. Other than this, loved everything!

Serene and quiet, away from the hordes of tourists. We enjoyed the privilege of peace and tranquility of this very beautiful resort. We liked the local craftsmenship of the villas, as well as the personal touch of a butler service. Sometimes it felt as if the whole resort was ours.

Slightly dated upholstery. Should provide free refills of the minibar daily as it is now expected of premium hotels.

Beautiful room-villa with private pool! Very comfortable bedding and spacious: everything we needed was there. It took some time for us to figure out how the complex lighting-system worked but it was great! Loved the semi-outside bathroom and the little sun-sheltered reading-table by the pool. Well-sized lovely pool too. The staff were wonderful, attentive and always ready to help. Breakfast-buffet was fabulous: hot and cold food, all sorts of juices, etc. The pool-bar was great with lovely staff. I would definitely recommend this resort.

Although the food in the evenings was good, quantities could have been better and you didn't really get what was written on the menu: some sort of "nouvelle-cuisine" initiative? One of my dishes was meant to have various vegetable served with the meat, but that ended up to be 1 (one!) cherry tomato-sized carrot and another (1) tiny decorative piece of something else... After two evenings in a row eating there, we decided to take a taxi to Labuan Bajo and found some really good restaurants there.

Staff and facilities were great. Beautiful villas. Nice restaurants.

They clean the beach everyday, but trash in the water is a constant. More of a behavioral problem than a resort problem. Stick to the pool.

The service was excellent; the staff were very congenial and quick to jump in and help/assist with our travel planning, activities on site, food and beverage service.

The beach, while out of control of the hotel, was surprisingly and unfortunately quite polluted, especially the water. All sorts of trash seemed to floating in the water which certainly took away from the pristine-ness of the place. Again, I know this is a larger issue and not something the hotel can necessarily control, however I did expect the enviornment to be a bit cleaner

It’s lush green tree filled surroundings. It’s attentive and ever polite helpful staff especially our personal butler The beach is clean with clear waters.

The roof was leaking during a heavy rain.

It was absolutely a dream. Everything was perfect—the room was very spacious and beautifully decorated. All the staff were very friendly, especially Fabi, our butler. The beach is enchanting, and the afternoon tea was delicious. The food at the hotel restaurant was also very tasty.

It's only a little bit far from Harbor.

Plataran was a welcome respite after 2 weeks on the road in Flores. But the whole Labuan Bajo area is a nightmare - a tourist mecca gone off the rails. However, the rooms are beautiful, the spa excellent, and the jetty is bliss if you can get it to yourself

Constant awful music blasts 24/7. Noisy kids screaming - the grounds are too small for a kid-friendly atmosphere. Its just not a peaceful place, except for the spa. In addition, the surrounds are full of new hotel construction. Honestly, i would skip the whole area. Much, much better locations in other areas of Indonesia with better value comprably.

We absolutely loved our stay at the Plataran. It is a very small resort, only 18 rooms and right by the beach. You walk along the beach to get to the restaurants, so feels very much in nature. It is super relaxing and peaceful and has just beautiful rooms and facilities. The spa was fantastic, we had a very good massage and facial. There was a lot of choice at breakfast and in the restaurant. The one thing we missed was some more lighter options for the mains for lunch. They can also organize private Komodo tours over multiple days.

Only reason for not giving 10 stars was the staff very super kind and trying to be helpful. However, many of them were not really trained yet and did not understand english that well.

We would highly recommend this hotel to anyone. First class and friendly service, beautiful hotel and surrounds. Two fantastic restaurants. The hotel isn’t huge and so has a very relaxing feel and all very spaced out so lots of privacy.

Wonderful resort. Incredibly nice staff. Beautiful setup for the romantic dinner. Spectacular and delicious sunrise breakfast. Awesome beach on site. Great view in the restaurant. Amazing room, very spacious, comfortable, well decorated and equipped.

Food on the romantic dinnec definitely can be better for this price. Location is a bit remote to the city centre.

Plataran truly exceeded our expectations. The hotel is stunning and in a near-perfect location (a private and isolated beach). Our suite was a few centimeters from the water! The staff went above and beyond (kudos to Eka!) and attended to all of our needs. We also highly enjoyed the spa and the various beach facilities (snorkeling, paddle boards, etc.). Breakfast was also excellent and with ample choice.

We were expecting a tad more from the restaurant. While it was excellent (say, 9/10), it was not quite on par with the prestige and quality of an establishment like Plataran. We also ran into some minor noise issues one evening (some staff were moving furniture very late in the evening and near our room), but the staff on call solved the issue in no time.

Quiet and beautiful beach. Coral reef and clean waters. Attentive staff

Shortage of some ingredients in the restaurants (mozzarella, squid, crab, …) resulting in the absence of some menu meals.

This is the nicest place we have ever stayed at (and probably ever will!). It is expensive, but what you get for the money is just amazing. The location is so beautiful and the resort blends in with nature, our beachfront villa was fantastic (quiet, huge, super comfy bed, very clean, beautiful view) and all the staff were absolutely wonderful. Our butler Eka was amazing and helped us with everything that we needed. Angelo, Harry and Jeffrey were always eager to chat and make sure we were comfortable and happy, and Tia did an excellent job helping us out with snorkelling equipment and the kayaks. The two restaurants were both very good, and the spa was beautifully situated by the beach and offered great massages. There was a great choice of breakfast options and the afternoon tea was a very appreciated extra perk. We were also very lucky that our room was available so we were offered both early check-in and late check-out.

There wasn't really anything not to like, but a suggestion could be that the two restaurants were more different from each other to provide more choice. At the moment, one is slightly more upscale, but they offer similar dishes (some dishes are even the same). There could also be more consistency in the allergy information provided in the menus (some pages indicated which dishes were for example dairy free, but some pages did not and the information did not always seem to be correct) and the restaurant staff could be better informed about food allergies.

Beautiful location, brilliant staff in particular Vanny and Jordy who were so helpful and kind. Food was delicious and Spa treatments were amazing. Thank you to all the team for looking after us so well.

Nothing. It was amazing.

excellent property the best part was the very few guests so everything was superbly calm and easy. nice location, nice property, fantastic rooms as we stayed in 2 different occasions!

the menu was a little limited, so broadening it a bit would be nice!

We had 2 nights at Plataran Komodo and it was the most enjoyable stay throughout our whole Indonesia trip . The whole crew at the resort , especially our butler Daniel took really good care of us . Plus , the food at both Atlantis on the rock and Xanadu is really tasty . The afternoon tea is lovely and sweet . The sunset at Atlantis and the jetty is stunning . We basically loved everything during our stay here . We'd wanna come back to Plataran Komodo when we visit Komodo again .