Hakone Onsen Sanso Nakamura

Onsen

Yes the hotel manager was rude and unwelcoming at times. it made me feel uncomfortable to be myself here. The facilities were old, musty and rusty. Onsen itself was nice but the bathroom near the entrance is disgusting and needs a deep clean.

Beautiful rooms! Peaceful.

Quiet and calm, lovely room with lovely view! The onsen was HOT, but it feels so good I literally took 3 bath while staying there for 1 night. Definitely not recommended if you have heavy luggage tho! Store it at the coin locker in Odawara, just bring 1 small bags enough clothes for your stay. They have coin washer and dryer!

The place is very traditional and done in Japanese way so you can immerse into naturalism. The rooms are very romantic and cozy. The sound of water tapping on the window will make you have one of the best sleeping nights in your life!

The check in time is too late (as of 15:00). The onsen facilities are a bit outdated. Note that water smells on sulfer and it might not be for everyone's taste (natural springs!)

The hotel was secluded and very private. Was fantastic but would have been easier to navigate if one had a car. The onsen was so relaxing and, while it was indoors, you felt as though you were sitting in the forest. The meals were beautiful to the eye and taste; it was a shame to eat then but they were so sumptuous.

The bus service was fine but having a car would make the property more accessible. But driving in Hakone would also present a challenge.

The breakfast and dinner are exceptionally good and surprising ! We have got crab soup early in the morning ! Very healthy and delicious. Nakamura Shigeki San is quiet but very good and very helpful. I like the whole team of people who prepare the breakfast and dinner. That made our stay in Hakone a perfect one! Arigato arigato

Really nice setting, good and original onsen.

Dinner was disappointing. It was expensive and small servings, compared to what you can usually experience in Japan for that price.

- top location- amazing natural onsen

- food wasn’t bad but wasn’t great (some seemed to be frozen)- toilets were really smelly (and all shared)- inside of the hotel really smells like cigarette

The hotel is situated in nature which is lovely when in the onsen. The onsen was a great experience, I really loved the views and it was clean and tidy.

Location was far from the main parts of Hakone but the Hakone Fuji Free Pass bus tickets we bought helped with this. Shared toilets. Our children weren’t keen on the onsen showers and there is no alternative. This isn’t the fault of the hotel, just something to be aware of. The dryer was filled with dog fur and it got all through our clothes when we used it. The mats for beds were very thin.

The futons were very comfortable, and the location is really good for transport links, being further away means you can always get a seat on the bus which is really busy. The scenery is really lovely and the views from the onsen are amazing.

The female access to the big onsen is restricted to mornings only which makes it unfair as in the evenings where most people want to relax in the hot water, females are limited to a very small onsen. The only shower facility is within the onsen so unless you are prepared to be naked around others, this can be an issue.

The accommodation is very traditional. WE slept on futons, had an amazing dinner and breakfast, and enjoyed the onsen facing the forest.

I could not eat some of the Japanese breakfast as there was too much fish, I would have appreciated being able to choose as I learnt later there were several menus on offer on different days,

The onsen has a very nice ambience, morning bath was fantastic! Dinner and breakfast was a delicious experience. 15 min by bus from lake Ashi where you can start your Hakone trip. Room was spacious enough, beds were very comfortable. Good value for money.

Beautiful scenery! Amazing Onsen with relaxing hot spring. Feels secluded and intimate in nature. We loved our stay.

Traditionnal bedroom, very nice staff, very quiet surrounding (forest), easy to access by bus with a stop less than 5min away on the bus line between Odawara and lake Ashi.And, of course, the onsen, amazing and super relaxing

From the bus stop to the hotel, you have to walk up the hill, not the easiest, but it's only 5min and, it's Japan, not netherland, mountains is what we came for.Be careful, the hotel restaurant is not open everyday, confirm with them before, they know well in advance the planning.

The consensus great and the dinner and breakfast were good also.

Room no shower facilities apart fron the onsen.

Very unique and relaxing. Clean rooms, bathrooms and onsens. Onsens were very beautiful and are a really nice experience. Located very nicely in a forest and not far from the "main road" by car.

Very nice and relaxing onsen, clean facilities, nice staff

It was a bit cold in the hallways

Beautiful location, near bus stop 250 Senkyoro-Mae, lovely onsen and traditional Japanese breakfast. The staff were kind and helpful. We only stayed 1 night, it was a bit rushed. The concierge helped us forward our luggage to Kyoto as we had too much luggage and didn't want to drag it around, doing the Hakone loop. Highly recommended this place, unpretentious, cosy, warm rooms, slept great after onsen. Local restaurant picked us up for dinner and dropped us back. Overall a great experience in Hakone. Thank you. :-)

I like my room with a little tea setting area can view the garden.

The hot springs had a slight odor, possibly due to old pipes, so we chose not to use it. While the stone steps look nice, they’re not very luggage-friendly—especially in winter when they can get icy, so do take care.The property itself is quite old and seems to be run by a kind elderly couple, though it likely needs some maintenance and repairs. The refrigerator in our room made noise while running, but thankfully, it stopped around 9 PM. Otherwise, I don’t think I would’ve been able to sleep.

Right in the middle of nature. Amazing breakfast. Really nice staff.

Location of you are traveling by public transportation. You’d have to walk up a hill on the street for 5 mins. Not ideal, but manageable