Kaibae Hut Resort

Breakfast was a standard buffet with nice eggs and omelets, with some thai food on offer. Location in the heart of Kai Bae was perfect.

Only instant coffee available at breakfast. Real brewed coffee would be welcomed. Shower water never really got hot out of the electric heater. Cabin doors use old fashioned keys, easy to loose and expensive to replace.

The view, cleanliness, staff, location

Location is good just by the beach, have everything you would need nearby. Big room and a big bed.

Breakfast wasn’t the best. Room needs some love here and there as it was a little neglected it felt in parts. Could have done with a lamp in the room too as only had the option of the main light which was extremely bright.

Location is very good. Easy 5 minute walk to the beach and once you get there in the morning it is quite magical as you get to see elephants taking a bath in the ocean. The staff is quite nice and helpful and they make sure to make you feel comfortable and at home. On this side no complains, the room is also quite spacious.

Breakfast is quite underwhelming, really something they need to work on, it's just not good enough. The overall feeling of the rooms (while they are not horrible) is that they are somewhat old and maybe some renovation should be necessary. As an example, there are only power outlets close to the tv which is far away from bed meaning you cannot really charge your phone or laptop while in bed. The shower is also quite difficult to use as you cannot hold it, it is static. Meaning that with some improvements, it can be quite a great place.

Reception staff were brilliant especially the young man and he went out of his way to help me.All the ladies that worked there very friendly.

Cleaning staff are not very good.One young man in restaurant/ bar very miserable.Night manager although nice couldn't speak any other language so when the electric went out in the night he couldn't explain why even with Google translate.Bed was lumpy so they put on a mattress protector. Pillows were lumpy so I got another one it was ok. Warm water in shower not hot.No tea and coffee making facilities.

The toom was basic but nice, a bath on the balcony was a nice surprise. Breakfast wasn't good and the bed not that comfy. We took the boat the next day so it was a great location for that.

The location. Hotel wa close to the beach and the Main Street with many shops and restaurants. I liked the staff, they replied to all our questions and helped us to organise trips and rent a car.

Breakfast ,the cooked options were not hot enough and in general the quantity was good but quality a little bit disappointing.

This is definitely the best location for staying in Koh Chang. Everything is close. Beach is nice and even though elephants are there for tourism, they are cute and its cute when you see them on the beach in the morning! ? We had cleaning service each day, as well as breakfast. Staff is very polite and rooms are ok! :) The only thing that bothered me was shower! We didn't have a hand shower, but only a fixed shower and it's a bit awkward to bathe like that when you're a woman or when you have a small child, so you have to bathe him too.

The rooms are perfect. Unfortunately there was no other facilities- no pool, stoney beach with no access - have to use beach in next doors resort. Breakfast was very poor and I apart from the cleaning staff, I found staff to be rather unhelpful...

Nice beach, big bungalow. 2 bathrooms , spacious terrace. Very close to markets, restaurants and shops.Laundry shop nearby .Elephants come often to beach for swim..

Very hard and uncomfortable beds. I susspect it's on purpose to support oocal Massage bussines.

Nice, clean and cozy room in a great location.

We stayed in a family bugalow in the second row from the sea. It was great! The bungalow is spacious, the bathroom is huge! With a walk in shower, toilet and a big sink with enough space around it. The beautiful Kae bae beach is just a few steps away and all the restaurants and shops are a minute walk away. The bungalows have a nice terrace and our children spent a lot of time on the grass in front of our bungalows. The location is truly perfect. The staff is nice and helpful. We stayed for 7 nights and would recommend the resort for families.

The breakfast could be better. The first row bungalows need a renovation. (We wanted an upgrade to first row, but after seeing the bungalow, we decided to stay at the more beautiful and renovated second row bungalows.)

Kids friendly, exceptional location and good breakfast. Did not have to go anywhere else in the island.

Really good location in koh Chang. We went for a fancier room with a balcony, it was a real treat. The balcony had a bath and a large seat, it was lovely, got the sunset and sea view. Very clean, staff are friendly, beach towels on request from reception. Breakfast was also good. Fresh coffee at breakfast instead of instant would be icing on top of cake of otherwise a great brekky.

Air con in room was really noisy. The breakfast room was under our bedroom and so was very noisy from 7:30am. The chairs were dragging on the floors, maybe put some pads on the chair legs for future.Not the hotels fault, that I’m aware of, but a local elephant park ride the elephants past the hotel and into the sea closest to the hotel. We went to a different beach for this reason as we didn’t want to watch the elephants being ridden/exploited as it’s not relaxing. Also the elephants poo in the sea (not their fault), I saw a guide pick up the poo and put it in a bin bag, but might change your mind about having a swim!

LocationBig room

Breakfast not great

The breakfast was nice but could use more toasters & bigger coffee station. It was very busy the later you went. We started out a few nights in an older Bungalow room farther from the beach. The bed was hard & not very comfortable, the room a bit dark. We wanted to stay longer in this area & were able to add a night but had to move rooms. We were so glad that happened because we stayed above the reception/ restaurant building in a beautiful modern bright room with a super comfortable bed, big balcony with tub & papasan chair. Usually we prefer Bungalows & not the hotel style but we're so happy with this room. We had a view of the beach & could see the elephants walking by. The beach is a short walk away across the lot. Staff was very helpful & nice. They held our bags for a few days because we had to go to a different hotel so we could stay in the island longer.

The Bungalow rooms could be updated

A super resort with a nice wide beach that was visited daily by elephants. The surrounding area was very vibrant, which made for a great way to spend an evening. The resort itself quiet and this provided an opportunity to relax.

The location was good , nice beach .

Beds are very uncomfortable, door locks are useless. No swimming pool .

Beautiful and spacious room, friendly and helpful staff, varied breakfast. VERY good location!

If there is something to complain about then: pillows were too hard, smell of dampness every time we got back to the room and walls were quite thin (we could hear everything).

Nice people, good service

The rooms need some renovation where we were- was old. But the service was very good- no complaints about that . It’s a nice environment to stay for holidays