4R Salou Park Resort I

The room was not clean, the staff was unhelpful, and the facilities were poorly maintained. It did not feel like good value for the price.

I did not like anything about the property. The room was poorly maintained and not properly cleaned, which made the stay very uncomfortable. The staff was unhelpful and did not show professionalism when addressing concerns. On top of that, the facilities looked outdated and nothing like the photos advertised. Overall, the experience was disappointing and far below expectations, especially considering the price. I would not recommend this property to anyone.

Close to the beach and center of the town

the pillows were old

Location was great, nice view, close to entertainment and restaurants but just far enough away to be quiet. Pool decent sized. Nice view over the bay. Room clean, tidy and modern. Only had 3 nights so didn't use bars or entertainment as we went into town for evenings out. Would definitely stay there again if we return to salou.

Only booked b and b but breakfast was only OK and passable, for the extra price for breakfast there are a number of small places only a 5 minute walk away that are better and cheaper.

Good location to beach and main strip

Staff, people, parking was difficult, not much space to sit by the front pool. An absolute mistake staying here. Stayed only for one night and couldn't wait to leave

Property in a good location, staff were very helpful, food was good both at pool bar and in the restaurant

Pool chairs were not out upon arrival at the pool, entertainment not great throughout the day and night, elevators were very slow and some were not working

The pool was great, there was lots of room, and also had a top deck where you could sunbathe. The rooms were very clean and the cleaners were thorough. The shower is nice and our balcony overlooked the second hotel and their entertainment which we liked. The location is great, close to the beach and also right next to town, so it was only a few minutes' walk into where all the bars and restaurants were. There was a great boardwalk along the ocean, which took you round to the larger beaches, too. Overall we had a good time staying here and I would go again.

The food was meh. It's partly my fault since I am a picky eater. However, some nights, I literally just ate potato wedges. The desert doesn't have much flavour to it. My friend loved the Mexican night. However, we both struggled to eat anything on the hawaiian night. If I went again, I wouldn't pay for food (we chose breakfast and dinner), I'd just have the room only. Water at dinner had to be paid for, but it's free at breakfast. Breakfast was alright, but we mostly ate pancakes as there wasn't much else we'd eat. On two of the days we had cheese and ham toasties which were incredible, but not available all the time. They need more fruit and veg available also as there were no berries or anything, just apples, oranges and melon. In the evening, there were only peas for one night, and carrots for two or three. The pool bar staff weren't incredibly hospitable, however they weren't outright rude either. But the choice of snacks there weren't great. We went to the local shops and bought snacks and drinks there as it was much cheaper. The room keys also decode themselves if they go near a mobile phone, which I understand is normal in most places but it was very inconvenient as if they passed each other in a bag or backpack it meant we had to trek all the way down to reception to sort it out. Not much information given about the rooms either, took us two days to figure out the aircon only comes on when the balcony door is shut. But maybe that's just us being daft. Overall it's a great hotel for the rooms and cleanliness, I just wouldn't have the food again.

Dinner were amazing! Nice clean room. Comfortable beds.

Very slow and crowded elevators. Not tasty breakfast - there is selection to eat, but its not tasty!

Excellent location, nice staff, and comfortable rooms

The pools were lovely

The beds were so hard and uncomfortable the WiFi was dreadful and the food was not great

There is the good stuff.All the reception staff are very nice and tried to mitigate hotel`s shortcomings.The pool, sunbeds and the whole environment is good, except for public smoking.The choise and quality of the food is decent.There is an intercity bus stop near the hotel, as well as various cafes and shops.

Disappointing.A system where even water is paid during dinner. Bad coffee for breakfast.The toilet paper resembles a cobweb and there is no toilet brush in the toilet.Towels are not provided at the hotel pool.The internet connection is weak and there was no internet connection at all for more than two days.Even at an intercity bus stop you won`t find a bench or a roof.Sunbeds on public beaches are very expensive.

View from room

Arriving to a hotel that was booked with booking .com as advertised with parking to arriving to a hotel no parking unable to use hotel facilities as nowhere to park no reply from booking.com reception rude and unhelpful saying drive round the streets which we had to late at night parked mile half away not good for us due to mobility issues total waste of money for a bed with a view so be careful booking with booking .com

Gorgeous pool area, we were lucky to stay at the hotel while it was fairly empty so always space around the pool and staff were lovely ! Didn’t get a sea view but weren’t too bothered as still had a nice pool view and could see the mountains in the distance and the theme park and Ferrari land (which I highly recommend going!!)

Halfway through our stay it appeared some kind of school trip was on and it felt like hundreds of school kids arrived at the place running around at the pool shouting from balcony’s and running around during dinner and the entertainment which did annoy us but I get it can’t be helped ! WiFi also dropped out a few days in but we assumed it was from the vast amount of kids using it ! But it was free and did work occasionally:)

Very near to the beach and all you need (shoos, pharmacie, etc) around.

The cleaning service was awful, they didn't change our sheets not even once in our stay...and the mattresses were awful, metallic like army, extremely uncomfortable to sleep in, the door of the balcony did not close well so we always had air entering, no phone service, the lock of the bathroom broken, despite signalling all this, nothing was done or changed...

We love staying at your hotel we been there a few time all staff are brilliant from house keeping to bar staff and staff at reception nothing was to much for them if we needed anything we be back again soon

The breakfast and location of the hotel are excellent

The room was average, I excpected something better specially given the price I paid

Location. Cheap.

Jammed full of hoardes of unsupervised teenagers on holiday, it was like a teenage zoo, they arrived by the coach load daily. Unbearable noise in corridors and balconies all night long. Intimidating, unpleasant.

View! There was a room with a sea view) Location, kitchen

There is no Wi-Fi in the hotel, although it is advertised, but in fact you can’t even upload a photo, let alone have a conversation...Loud neighbors until 2 am.) and nothing can be done…

Enjoyed the swimming pool, the breakfast was OK plenty of choice, room was nice had a big balcony with a sea & pool view. Location was good close to the beach and near to restaurant, bar & shopping.

Always a long wait for the lift as we were on 8 floor aslo was very slow during busy times in the morning for breakfast, and in the evening the bar staff didn't understand when ordering as they don't have much English. Would have like to had more entertainment & activities during the day at the swimming pool area.

The bar staff and cleaning staff were lovely

The fact that we were looking at salou park 2 whoxh is full of asylum seekers

Hotel in a great location to beach / restaurants although be careful of steep hills. Rooms clean and comfortable. Ramp up to hotel and lifts available, wheelchair friendly. Reception staff friendly.

Same 6 songs on repeat by the pool. This is enough to send you crazy. Not a lot of choice for breakfast but loads of options in local restaurants.