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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
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Show 7 Verified Reviews
About
Located in Punta Cana, a 18-minute walk from Cabeza de Toro Beach, Serenade Punta Cana Beach & Spa Resort provides accommodations with an outdoor swimming pool, free private parking, a garden and a private beach area. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The accommodation has a hot tub, karaoke and family rooms. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. All rooms are equipped with an electric tea pot, while some rooms come with a balcony and others also provide guests with sea views. All guest rooms feature a closet. The breakfast offers buffet, continental or American options. Serenade Punta Cana Beach & Spa Resort has a playground. You can play table tennis at this 5-star resort, and the area is popular for canoeing. Barcelo Golf Bavaro is 7.7 miles from the accommodation, while Cocotal Golf and Country Club is 8.8 miles away. Punta Cana International Airport is 10 miles from the property.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Upon check-in, guests must present a photo ID and the credit card used to make the reservation. The credit card holder must be present. If this is not possible, please contact the property in advance. Special requests are subject to availability upon check-in. They are not guaranteed and may incur a charge. Please note that reservations of more than 5 rooms are subject to conditions and charges. The property will contact you directly. Early departures carry a charge equivalent to the 2-night rate. Amounts shown in the guests' local currency is an approximate calculation. The amount must be paid in DOP or USD, according to the exchange rate at the time of paying. Cots are free and subject to availability. In accordance with local legislation, reservations paid by credit card will be charged in the local currency, according to the exchange rate established by the Central Bank of the Dominican Republic.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Hospitality
- The beach was pleasant. Wide, soft want and shallow water.
- The room is spacious and seems clean.
Cons -
- Constant smell of feces, lack luster customer service, pushy sales tactics and we got sick every time we ate.
- The ViP experience is fake. There is no lounge. They take two hours of my time for a presentation which is an a scam. There is not so much entertainment here.
- I had to go to reception regarding cost, checkout time, etc multiple times and my issues still weren¿t resolved. The food was also not that great.
Business Traveler (50)
Solo Traveler (158)
Traveling as Couple (910)
Family with Young Children (808)
Group Traveler (286)
Room Options
Ocean View Outdoor Jacuzzi
980 sqft • 2 King
Room Details and Photos
Luxury Master Suite
1055 sqft • 2 Queen • 1 Sofabed
Room Details and Photos
Luxury Swim Out Single Use
539 sqft • 1 King and 1 Sofabed or 2 Double
Room Details and Photos
Luscious Tropical Garden View (3 adults + 1 child)
539 sqft • 2 Double
Room Details and Photos
Premium Suite Outoor Jacuzzi
840 sqft • 1 King • 1 Sofabed
Room Details and Photos
Location
Serenade Punta Cana Beach & Spa Resort-All Inclusive
Carretera Cabeza De Toro, Punta Cana,
Top Hotel Destinations
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- Serenade Punta Cana Beach & Spa Resort-all Inclusive