Petul Apart Hotel Residenz

Good location, next to Lidl, responsive on line staff, available public parking,comfortable beds

It would be better without carpets,as they are hard to be clean(ed)

Size of the apartment very big. Nice to have a balcony and small kitchen area.

Some bits in the room looked a little tired.

The location of the hotel is close to the city centre of Essen, just nine minutes of tram distance away from Essen hauptbahnhof. Lidl supermarket is placed adjacent to the hotel.The twin room is spacious and clean, and you will see a large planted roof and a park with lots of trees outside of the window. The bathroom inside the twin room is also spacious and clean, with a bath tub and shower tub inside of the bathroom. Outside of the twin room there is a small common kitchen shared with an adjacent room, with a small kitchen sink, a microwave oven, a small fridge, a kettle, a cupboard of cups and plates, and a box of complimentary tea bags, which is very convenient especially when you want to have a simple breakfast and you've got the food bought from the supermarket.

You are able to connect the shared WiFi of the hotel, but the speed of the WiFi is slow (about 1Mbps).Check-in process of the hotel maybe complicated to some people, as you need to contact the hotel by phone to access the main door. After you passed through the main door, there is a small cabinet hang on the wall with a numeric keypad, which is stored with your room access cards. You need to gain the passcode by phone and enter it to the keypad to unlock drawer of the cabinet which matches the room number of your room to get the room access cards.

Property was easy to find, check-in was straightforward, everything met our needs and expectations. We were only there one night and didn't spend much time at the property. I would not hesitate to return.

Great, comfy apartment with everything you would need, large bathroom with shower and separate bath. We had a small shared kitchenette with the room next door but didn’t actually use it. The location is great as there is a tram route straight into Essen train station right outside the hotel. The staff were very friendly and helpful. We turned up early and we’re able to leave our bags and check in even though our room wasn’t quite ready. If no one is there then you just call the intercom where the host will give you a code to get your room key. We would definately stay here again

very good place. there is a supermarket nearby.

I asked for the wifi password. no one answered

Easy check in, all ready and the pictures and the information as advertised.

Easy check in, all ready and the pictures and the information as advertised.

Very big comfortable apartments the shower can be tricky to work check in can be a little.complacted and they don't offer a wifi password anywhere

Good car parking arrangements with Lidl.Plenty of cooking and Tea making facilities, including a fridge.

No Milk or Milk capsules for either Tea or Coffee.No Bar, no restaurant and no reception, but I guess that is reflected in the price.

The room is quite large

The WiFi could not connect, the arrangement for check-in is complicated. The shower piping have leakage

It was clean, comfortable beds, tea and coffee. Good shower, balcony.

WI-FI did not work, it was difficult to get into the rooms. Because there are no personal. Only online support. We had two rooms, they are the same but we paid different money for them. This question was answered that there was some kind of mistake.

It was clean, comfortable beds, tea and coffee. Good shower, balcony.

WI-FI did not work, it was difficult to get into the rooms. Because there are no personal. Only online support. We had two rooms, they are the same but we paid different money for them. This question was answered that there was some kind of mistake.

Fantastic, clean good size.room. All was just perfect. You can do tea, coffee, There is plenty cups, glasses, bowls. Fridge, kettle, microwave. Room and bathroom very bright and clean. 5* most important no limit for check whichbis important for us as we travelled from very far and we couldn't know exact arrival time

Lidl supermarket nearby

The check-in is a nightmare! Not only the automatic system is very slow, you need to deal ma y time, then you get a code, then another one for security reasons (they told us) and during our stay we have got 7 emails from booking and from the facility with even two pdf form to fill in (assuming - wrongly - that we would have a laptop + we could print that form to then sign and then scan and resend the email ... ridiculous!! If that is called “fast / easy” check-in you could immagine yourself ... a continued email spanning and distraction. If you stay two nights (like we did) the room was not cleaned and towels not changed in between the two days stay. The street next too is super super loud with super heavy traffic on going. Definitely price asked is not worth and you would need to like bed super hard! By the way it was selected one large bed fir a couple but in facts you get two single bed side by side. This is the only experience (for the first time) I would ask money back but since this won’t happen here it is my true feedback. Huge management improvement and quality improvement is required ..

Central, clean

Smell in the shared kitchen. Also not clear on photo's that the kitchenette was shared.

Bad

I stayed from Friday to Tuesday and there's was no wifi connection. I call the reception and the only answer is: write a mail... I told to call and try to urge the service, answer again: you have to write a mail... I write a rezension here. Thanks for nothing Petul. No service, no answer, no wi-fi for 4 days...

The price

The location

Very good

Good