Hotel London 1889 & Casino

They built a beautiful hotel in a great spot. Rooms are well appointed good sized rhe bathroom and decor are extremely well done.

Staff they need to train their staff. I havent seen worse staff than this hotel with advertised parking and advised time of arrival we had to drive around in circles and then drag bags through streets Noone even at the front door to take bags. No training. No respect for hotel guests untrained staff knocks on the door at 2 am with a DND sign on to take signatures for a pizza ordered at 10:30pm waking us up. Breakfast is garbadge low quality rubbish and morning staff is also poorly trained to run breakfast service. A good property mismanaged to the max

Location was perfect

We had problem with wifi in the rooms. Rooms could be cleaner, especially floor under beds.

The hotel is very nice, clean, and beautifully designed. The food was excellent! There’s a bit of music from nearby venues outside, but once you close the window, you can’t hear a thing. We slept very well — the bed was comfortable, and the overall interior design was lovely. The staff were polite, helpful, and spoke good English.

The staff is kind, everything was clean, this is gonna be the hotel we stay in always

The extra charge for the coffee in morning.

The hotel was clean, everything was close.

There was no option for vegans, no soy milk, no parking at the hotel as promised

The location, cleanliness and the staff were friendly.

The view was ruins, very small rooms.

It has a nice vintage style, in the heart of the old area of Batumi.. Perfect location near to everything.. Perfect cleanness.. Hotel facilities are well maintained.. Staff are very friendly and helpful.. Excellent breakfast!

ambiance, location, comfortable bed

Service in the restaurant was below the standard of the hotel

The crew was very friendly, they took care of every request we had. From questions regards the breakfast, food order, room service, and external services - I've celebrated my birthday while staying at the hotel, my wife order a birthday cake, and they made the order, delivery and came singing birthday songs with balloons and the ordered cake, at 00:00 exactly as my wife asked them.Room services and cleaning services were amazing for us, as we just tagged the room button for clean-up and they took care of everything, changing the sheets, bathroom Accessories, towels, shower soup. they even put the Rose we bought in a water glass without us thinking about it.Bartenders were extremely patient and polite.

We had a wonderful stay at the hotel!Everything was very clean and well-maintained. The staff were extremely polite, attentive, and genuinely beautiful — both in appearance and in the way they treated guests.I also had an important work call on the day of our departure and needed to extend our stay by two extra hours. The hotel team was incredibly accommodating and allowed me to hold a conference call in a comfortable setting. Their support made a big difference and allowed me to focus on my work without any stress.Thank you for the excellent service and warm hospitality!

Comfortable roomsNice breakfastExcellent location

The hotel is in the right place, close to almost everything. Clean and tidy, service-oriented approach of the service providers. We stayed for two nights with a very tasty breakfast. Tastefully decorated rooms. We went to visit family in Tbilisi from 7-9/4 and are returning to the hotel again from 10-14/4. Simply an amazing hotel.

Excellent location, friendly staff, excellent breakfasts, daily cleaning, change of linen, bathrobes, slippers. I recommend this hotel.

Bad service, very small room, terrible breakfast.

Location

Reception people is friendly, helpful and always smilingBreakfast are satisfactory and better than competitives

Location was great, rooms were spacious. Bed and washrooms were clean and comfortable. At check in our bags were taken and carried to rooms by staff.

Previous guests empty sugar and tea bags were not cleaned out and was placed inside the complimentary mini bar section so not sure what else was not cleaned! There were no water bottles and after we asked multiple times then only it was provided at night. Breakfast was from 7 but when we reached at 7.15 there was no staff at the restaurant. I had asked for tea, after 10mins a staff came with only coffee. Only by 8 a.m things were getting started to put up.

The room was clean and the staff was nice. in addition the location is good (9 minutes walk to the Alphabet tower)

there is almost no facility in the hotel, in addition the breakfast is very basic and doesn't fit 5 stars hotel

Everything was super! From the location to the staff to the cleanliness and comfort! They are one of the best hotels I have ever been to when it comes to room cleaning. The way they take care of the details is phenomenal! The staff are also super nice .. they were helpful every time we asked for help.

The spa had only one lady to do the services for me and my husband which resulted in us needing more time. The breakfast options were very limited. If I come again, I wouldn't consider the breakfast as the area is full of breakfast options.

The hotel is located in old batumi, the lacation is amazing and a walk from most intrest points. At night the place lights up and the streets are full of people and resturants. The rooms and the design is very laxurious, very sutisfied. The stuff were grate.

The food was not the best, the price of one breakfast was the same as going out in the morning to a caffee, and there are plenty caffees in walking distace.

I have stayed here several times. I can say this hotel is my home in Batumi. Rooms are comfortable and spacious. Staff are friendly and helpful. Location is very central, you can walk everywhere easily.