Toyama Excel Hotel Tokyu

Location is the key advantage to the shinkansen and local trains ( 3 mins walk). Hence, shopping and restaurants are within 3 mins walking distance. The room is abit tight with additional roll up bed, but it is fine for twin sharing. The staff is very helpful and friendly.

The bathroom is rather small as compare to the other standard Japanese hotels. No bottle of mineral water provided during our 1 nite stay.

Location and in house restaurant with million dollar view of Tateyama Mountain range.

Excellent lobby and staff were friendly and helpful. Also staff spoke some English which was helpful.

The hotel allowed a family of 5 to share one room. It’s always hard to find a hotel that lets us rent one room with our 3 kids.

It’s older and needs some updating. No onsen and bathroom felt very dated and cramped. Corners, under beds and cracks of bathrooms were not as clean. The staff did not feel as welcoming as other hotels we have stayed in. Maybe it is because we are foreigners but it was a very expensive hotel for one night and did not include breakfast. It would have cost even more if we did.

Location and staff

The beds were horrible, I would never stay here again or recommend anyone stay here. They felt like plywood boards with a thin layer of padding over them. I left with a backache and had to get a massage. (I travel constantly and have slept in almost 400 different beds since Covid started and back pain from mattresses is rarely problem for me.) If you can’t get good rest at a hotel they’re failing in their main job, I don’t care how good the staff or the rest of the facilities are.

Location

Central air conditioning, control in room only helps a little

Good locationBreakfast was so goodClean roomNice staff

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Perfect location and wonderful view in the room

No public bath

We love the location of this hotel which was right across the street from the train station. We also appreciated it when they put our luggage in our room while we were out before check-in time.

The room is a bit older than other hotels of the same level.

Excellent location and friendly staff.

Rooms are a bit small

helpfull staff, fast response. strategic location, best view

Convenient to station and it is in city center

Hotel is little old style

Very convenient location as we arrived by train and did the Tateyama-Kurobe Alpine Route the next day. Luxurious hotel lobby. The room itself was slightly dated (the bathroom mainly), but had everything we needed. The room was as small as they tend to be in Japanese business hotels, but convenient and clean.

The staff were considerate and friendly. The hotel is right in front of the station but the price was very reasonable.

Nothing, everything was great

Hotel location is in CIC mall and close to Toyama Station and Maroot mall. Breakfast menu is excellent.

There is no laundry machine and dryer

The location was fantastic just walkable distance from the Train station and there are a lot of eateries nearby making it an idea location. If you are planning a trip through the kurobe gorge and the kurobe alphine route, this is a fantastic start off point.

Location: pretty close to the train station, about 3 mins?Breakfast: a choice of western & Japan. The western one is a buffet style and has a very good range of choice

Not really

The good location to travel in toyama, and easy to continue to others, Tateyama, etc.Nice reception and check-in and out process. Good delicious breakfast buffet and one special menu for everyone.This is very nice place for me and my family, hope it's for everyone as well.

Some night time the air conditioner is pretty high temperature. I dont know why, but wait around 1 hr , it backs with cool, thanks for it comes back to wrok ,?.

Perfect location across the street from the train station. Lots of restaurants nearby. The room was comfortable. There was a good selection for breakfast, a fabulous view and great staff throughout the hotel. They really went out of their way to help non-Japanese speakers. We will definitely return on our next visit to Toyama.

Good location for stopover. Mcdonalds nearby at toyoma station. Small amusement arcade with claw machines walking distance with many western eatery options. Shopping centre on hotel floor. Good for supplies. Cheap shop a few levels down for soft drinks. Phone chargers etc etc. Beds comfortable, bath nice. Very good buffet breakfast, coco pops, croissants, bread for western kids.