3.5 Star Hotel

Hotel Valgus

Avenida Fray Vicente Solano 4-31 Y Florencia Astudillo, Cuenca, Ecuador View Map

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Hotel Valgus photo 2
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Hotel Valgus

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About

Located in Cuenca, Ecuador, Hotel Valgus features modern facilities offering free Wi-Fi and a free breakfast daily. Rooms have private bathrooms with free toiletries. They also include a desk, safe and bed linen. Hotel Valgus features a hot tub and a 24-hour front desk. There is also a tour desk, luggage storage and free parking. The property is 1148 feet from Alejandro Serrano Stadium, 1640 feet from the Museum of Popular Art and a 15-minute drive from Mariscal Lamar Airport.

40 Reviews

7.8Good
Cleanliness
8.4
Staff
8.2
Location
9.1

What Guests Say

  • “The staff were nice and helpful. The location was good near the stadium so easy access to get in and out the sting concert.”
  • “I did not have breakfast. After spending $110. for the room, I would have thought breakfast should have been included.”
Show 40 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Hot tub/Whirlpool
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Triple Room1/4

Standard Triple Room

431 sqft • 1 Queen, 2 Double

  • Accessible by lift
  • Bath or Shower
  • City view
  • Cleaning products
Deluxe Suite with Spa Bath1/4

Deluxe Suite with Spa Bath

646 sqft • 1 King, 1 Sofabed

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • City view
Standard Queen Room1/4

Standard Queen Room

216 sqft • 1 Double

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • City view
Standard Room:  One Queen Bed or Two Double Beds1/4

Standard Room: One Queen Bed or Two Double Beds

323 sqft • 2 Queen, 1 Queen

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • City view

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.8
    Good

    Based on 40 reviews

    Location

    9.1

    Cleanliness

    8.4

    Staff

    8.2

    Overall Quality

    7.8

    Pros +

    • The staff were nice and helpful. The location was good near the stadium so easy access to get in and out the sting concert.
    • I did not have breakfast. After spending $110. for the room, I would have thought breakfast should have been included.
    • The location

    Cons -

    • It wasn’t very clean. We received the room and there was still garbage in the bathroom garbage bin from the previous guests. The pillows were uncomfortable and they smelled bad. Room service only works from 6:30pm til 9:00pm.
    • The toilet would not flush, the toilet seat was not attached. There was mold all over the ceiling, and the towel racks were covered in rust. I'm sure the towels were cleaned, but their appearance was awful.
    • The cleaning was very bad because the bathroom was dirty with trash into the bin and we didn’t have hot water for take a shower in the morning while Cuenca is very cold in the morning. The staff didn’t give a solution or compensation for this complaint
    Business Traveler (36)Solo Traveler (22)Traveling as Couple (53)Family with Young Children (84)Family with Teens (1)Senior Traveler (2)Group Traveler (22)Total (151)
    5SilviaPosted on: 3-7-2025

    The staff were nice and helpful. The location was good near the stadium so easy access to get in and out the sting concert.

    It wasn’t very clean. We received the room and there was still garbage in the bathroom garbage bin from the previous guests. The pillows were uncomfortable and they smelled bad. Room service only works from 6:30pm til 9:00pm.

    3SamuelPosted on: 8-17-2024

    I did not have breakfast. After spending $110. for the room, I would have thought breakfast should have been included.

    The toilet would not flush, the toilet seat was not attached. There was mold all over the ceiling, and the towel racks were covered in rust. I'm sure the towels were cleaned, but their appearance was awful.

    4JavierPosted on: 6-24-2024

    The location

    The cleaning was very bad because the bathroom was dirty with trash into the bin and we didn’t have hot water for take a shower in the morning while Cuenca is very cold in the morning. The staff didn’t give a solution or compensation for this complaint

    9JWPosted on: 8-25-2023

    Fresh new and modern. nice breakfast. Free parking. all made for a great stay.

    8NelsonPosted on: 5-10-2023

    Small hotel with nice rooms. It was closed to the Cathedral area.

    The breakfast could be improved but it was enough

    7PabloPosted on: 2-9-2023

    Breakfast was just average, not enough variety, location excellent

    Parking is difficult to navigate, too small spaces and tight passage

    8MarjoriePosted on: 9-13-2022

    location

    restaurant wasn’t working, just breakfast as they offered, not to good

    8MonicaPosted on: 5-3-2022

    Location is very good and rooms are very large with modern furniture and bathroom.

    Given the lack of turists over week, breakfast was continental. Pollution and noise was high in rooms facing the large street.

    2JosePosted on: 2-22-2022

    nice rooms

    2 days without hot water!!! and the TV in the room didn’t work

    6MatthewPosted on: 11-8-2021

    Breakfast and location were as expected. Hotel was comfortable. Loud concert next to the hotel ran a little late; however, it was a long holiday weekend. Overall the staff were extremely helpful. Did allow for a late checkout, which was very nice since my flight departed in the late afternoon.

    Amenities were not as advertised. While they advertise a hotel-airport shuttle, they said that one was not available on the day of my travel. Hotels management would not assist in paying for travel accommodations when advised that airport shuttle could not be provided.

    10DanielPosted on: 3-17-2021

    Really great staff, especially Diego. Super clean, good views. Lots of marble throughout. Close to Grande Plaza/Park and churches. Good breakfast to start off your day.

    Satellite TV would be a great bonus. Some traffic noise, but overall, not bad.

    6Pedro J.Posted on: 1-20-2025

    Spacious.

    Cold water at the shower.

    9CarlosPosted on: 5-25-2024

    UBICACION

    EL PRECIO

    10GabrielaPosted on: 6-24-2023

    very clean for me that’s more important special the bathroom

    very thing was good

    8GinoPosted on: 7-18-2022

    large clean room

    1XavierPosted on: 6-8-2024

    Bad

    Bad

    10Caropr1Posted on: 6-12-2022

    Exceptional

    8MaltePosted on: 5-25-2022

    Very good

    10AngelPosted on: 4-18-2022

    Exceptional

    7DuwraskaPosted on: 4-11-2022

    Good

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Hot tub/Whirlpool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    Business facilities

    • Business Center

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Lower bathroom sinks available

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:30 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    Hotel Valgus

    Avenida Fray Vicente Solano 4-31 Y Florencia Astudillo, Cuenca

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