Grand Mercure Nara Kashihara

Carpet(need to be cleaned) body wash(not foamy at all) ,smell of water of hot springs,

The hotel was superb for a family of 5. Room was clean and private.

Close to station, friendly staff, nice atmosphere and great value

There were many variety of food for breakfast, and delicious. Japanese style room was spacious and comfortable. Of course, public large bath was also exciting and open air bath was additional pleasure.

However, breakfast restaurant space was a little crowded.

Very spacious & grand entrance, lobby & common areas that are newly furnished.Right next to the train station, convenient to go to Yoshinoyama.Pretty spacious roomSpacious onsen areas with lovely, zen interior decor. There is a nice area with sofas to cool down after the hot onsen. Non-alcoholic sake (supposedly with plenty of amino acids & vitamins) is provided until 10pm. Other drinks also available.Happy hour with many types of alcohol, coffee, tea, water & snacks provided at night. There is even a fridge to keep the glasses cold!Superb breakfast buffet with plenty to choose from. Apart from the usual fare, there are 2 types of smoothies, fresh green salads, Viet pho, soft serve ice cream & beers. They even have a pancake making machine to be eaten with ham, poached egg, cabonara sauce, black pepper & a super yummy guatamalo sauce. Also love the chocolate hazelnut sauce & signature "sunny side up" - a dessert with a red round jelly floating in a white, sweet honey dew sauce. There was no variation over the 3 mornings we ate there, but there is no need to vary cos there are so many choices and all are so appetizing.Very warm & polite staff

The common areas of the hotel looks new & posh but rooms look dated. No separate WC, shower & basin. All are in the same cubicle. Separate taps for hot & cold water at basin inside our room. Onsen has only 1 pool with very hot water. Room feels very stuffy if you stay too long. Maybe cos there is also a sauna attached.No coin laundry inside the hotel.

Regret staying in this hotel. The room and bedwere dusty. We have to make our own bed. The air cond was not working well, making us feel stuffy and hot during spring. The restaurant served good food though. The onsen were good for this price. The hotel is considered terrible because they do not have ice machine. They served free drinks in lounge but they charged me for ice. No Japanese hotels ever charge customers for ice.

The Japanese beds are getting worn, the hotel could use an upgrade. I've visited newer Grand Mercure resorts and you can tell the difference. Also, there was a tea kettle in the room but no tea bags provided in the room. Why provide a kettle if you're not going to provide tea or coffee? Tattoos are not permitted in the onesen. This might be helpful knowledge for some people to have before booking.

Hotel was very close to Kashiharajingu-mei Jr station. Easy to make day trips to Asuka, Yoshinoyama national park, Hasedera etc. The hotel offered free drinks and snacks at tea time and free alcohol and snacks in the evenings.Breakfast was wholesome, plentiful and varied. My room was very clean and and the beds comfortable. I enjoyed my stay here and would come again.

Nothing really.

Great for what it is- a massive hotel, one night layover on the way. The lounge was AMAZING. Great verity of high quality special alcohol, drinks and snacks. Honestly amazing and included in the price. The onsen was great and clean as well!Very friendly staff.

The room bathroom had bad odor. And just mind you it’s not close to any attraction.

Great location, wonderful staff, thanks for the extra pillows, lots of charging ports, beds very comfy and room was spacioius for Japanese standards. Onsen was lovely. There was a huge buffet, which we enjoyed.

No complaints at all, thanks.

The Lounge was comfortable w/ various light eats and even wine at 3-6 pm! We could open the window and enjoy the fresh air.

The 9-11 pm time was a bit late. Older people like us were very much interested to try it out but 9 is our sleeping time, so we had less enthusiasm. Hope they change schedule.Room is spacious but toilet and bath small.

This is a large hotel, big enough for multiple bus tours, yet the staff was always kind and attentive.Parking was easy and touring to Asuka or Hasedera made lovely days.The buffet dinners and breakfasts had incredible variety, we always over ate by simply sampling all the offerings, though seating was best by arriving early.

Grand lobby, spacious room. Nice lounge with beer and drinks ? all around great!

Charged a ¥300 extra for using the onsen. I'm sure it was buried in the contract

Good size room with comfortable bed. The welcome free drinks beer and wine were good and the Onsen too.

Very dated and the room had a musty smoke smell to it.

Friendly staff, excellent breakfast and facilities.

The onsen and the breakfast were amazing. The staff was really kind and recommended places to visit. The room was clean and the bed was comfortable.

Everything. Quality hotel, big spacious room, professional and friendly staff. Bonus having welcome drink and snacks in the lounge. The whole hotel was excellent value and we would like to return one day.Close to train station and a close walk to large park and nature ponds.

Everything was excellent.

Excellent facilities, comfortable and spacious room and great location.

All good.

Interior appears a little dated, but is well designed and maintained. Large and comfortable rooms. Conveniently located right next to the train station.Overall I highly enjoyed staying there.

Location ok for our purpose which was touring Nara region by car. Hotel is apparently well known for its thermal baths (which we didn't use). Breakfast abundant, with much variety, although a bit slow in replacing what has been consumed. Interesting happy hour with free drinks in the evening. Room with lots of space, two large single beds that allows using as double beds (we understood that queen or king beds are not available). Receptionist Mireya was very helpful to find our way around.

Hotel requires a face lifting, seems a bit run down