Matiz Vilaboim Ribeirao Preto

Great location.

The breakfast was quite limited and lacked flavor. In addition, mandatory valet parking for all guests felt inefficient and created unnecessary bottlenecks during checkout times.

Location is good.Poor Breakfast.

Only breakfast, because had few options. Was poor breakfast

It was clean and staff was helpfull. Room was large

Poorly lit and low quality bed and linens

The location provides fast ways to many addresses, the room was clean, with a comfortable bed and good shower!

Bring you own amenities and enjoy the cost-effectiveness!

Dirty room and bathroom. The sink had a lot of hair that wasn’t mine, there was a snot in the wall of the shower.

Bed was Ok.

This is another low budget construction. Pool area is a good example of LBC. Lobby male’s bathroom has a rotten door, for example.

The room was big enough for two people. The pool was clean enough.

The shower didn’t work properly in the morning. We did not have hot water. There were bugs/mosquitos in the room and my husband got bitten several times. The windows could have fly screen.And the windows are not safe for children and they were a bit dirty from the inside.We had only half roll of toilet paper and no spare rolls.

Kind staff, new facilities, very clean and a great breakfast!

I did not use it but the car parking is not for free

Location

Cleanliness, price, and Reception staff service is terrible.

My mother lives in RP and I've gotten the habit of trying out different hotels. This was Transamerica's turn. Having stayed at the other high end hotels I came with high expectations. And even though I stayed only one night I was happy with it. The room was top notch. I love it when they provide safes in the room. I wasn't able to do much because of the rain, but the pool seemed decent, the gym was small. Breakfast looked good but I did not eat it. Overall great building.

My beef with these high end hotels in RP is the fact they dare charge people for parking our cars. There used to be a time when you could use these services for free, now we're supposed to be paying to have someone park my car when I could just do it myself? I make an effort to not use this service and I don't care how far I have to park on the street to make my point. Luckily all of the high end hotels have ample free street parking within a minute or two of the hotel. It's a rip off to charge for valet when most of the time you see these guys standing around browsing social media on their phones and collecting 30 bucks from guests. Pitiful. This is why I gave it a 9 instead of a 10.

The pool is nice! Shower is great

The single bed is super small and so is the bedroom. You have to pay for the parking.

Nada.

Meia hora para ser atendido no check-in.

Nice parking guys.

The housekeeping staff stole my speaker.

Local limpo e agradável.

Ser pet friendly

Great service

Very good

Exceptional

all good

Pleasant