Vignette Collection Palm Springs Hotel Chengdu By IHG

It was really nice . Thank you Adam , Rose , Robert for your amazing service

Attentive and friendly staff. We had an issue in the original room and they took care of it right away. Also gave us complimentary breakfast for the inconvenience.

A bit far from the center of town.

We always choose the Fairmont when we visit Chengdu as it’s so convenient to get from the airport, the metro stop at Century City being right outside. The high corner king rooms are lovely and we were very grateful to be upgraded to one of these.

Breakfast is not the best, but perfectly adequate.

This is maybe the best 5 star hotel in China.Amazing facilities, wonderful cuisine and super friendly staff. We loved it.

This was my second stay. The hotel is luxurious. Personal attention from staff. The location is great for business in the High tech zone, with easy access from the international airport - seven stops on the metro. Am planning to return in October and will always stay at the Fairmont when on business in Chengdu.

City centre tourist sites are further way but taxis are cheap and the metro is efficient and pleasant.

Location was excellent. The train station that leads to both the expo hall and the airport were in the same line as the one right next to the hotel. So it was no trouble at all. The train station also connects to a mall across the street for some choice food options.

When ordering in-room dining, the hotel staff would take the meal one at a time and not all together. So I could not enjoy my food in one go. This happened during all of the times I ordered in room dining.

We were upgraded to a suite on arrival which was so clean, comfortable and light, with lots of room. We had club lounge access, a little oasis of peace and quiet to retreat to during the day while my husband was working. The Staff in the lounge were wonderful including Jeanne who looked after us so well and Rita.

An upscale hotel in a prime location. Grandiose view. Lots of gastronomy nearby. Subway in front. Superb view. Friendly staff. Can't think of much to improve.

No shampoo etc. in bath tub, and no way to remove these items from the shower.

Hotel located in south Chengdu and easy reach to city center by metro or automobile. the Breakfast is in both western and Chinese flavor which is perfect! once I visit chengdu again will definitly stay at Faimont chengdu again.

the lobby shall facility more sofa or chairs, there is only 1x group of sofa for max 5 people.

Have stayed at this hotel on many previous occasions and never disappoints. Rooms are beautifully appointed and comfortable. Great location, with Century City MTR right outside the front entrance.

Design, staff, silent, the amenities

Nothing. Everything it was ok

The rooms are beautiful and very well appointed with great views. The metro station is just outside the main entrance making it very convenient and accessible

The breakfast buffet area is downstairs with no view and does feel very enclosed but the food is great and this makes up for this

The staff, the GM and his team always go the extra mile to make you feel so welcome and comfortable.

Nothing! I loved everything!

Exceptional

Very good

Exceptional

Exceptional

City View is great!

Exceptional

Exceptional