Niccolo Chengdu

I recently stayed at Niccolo Chengdu, and I cannot recommend it highly enough!Location: The hotel is situated in the heart of Chun Xi Road, making it incredibly convenient for exploring nearby attractions, restaurants, and shops. Everything I wanted to see was just a short walk away!Comfort: The room was spacious and beautifully appointed. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of sightseeing. The amenities in the room were fantastic, from the plush linens to the thoughtful touches that made my stay even more enjoyable.Service: The staff went above and beyond. They were friendly, attentive, and always ready to help with any request. The check-in process was seamless, and I felt warmly welcomed throughout my stay.Value: Considering the location, comfort, and level of service, I found my stay to be an excellent value for the price. It made my trip even more special knowing I had a great place to return to each day.Overall, I highly recommend Niccolo Chengdu for anyone looking for a fantastic stay in Chengdu. I can’t wait to return!

Location..design...luxury..spacy room..one of the .best hotel in Chengdu

The hotel is very new condition, nice design, nice view-facing the famous giant panda figure and staff are friendly. Especially Anya, who does an introduction to us in souvenir store which attached to the hotel. The breakfast varieties are good and food is delicious. Worth the money and enjoying their services!

Room staff were very attentive, maids were top notch. Location- great location right across from TaikooParking- free parking with stay located in IFS

Staff Software/Softskills need an upgrade, RIPPED OFF at Niccolo Kitchen!!! 270 RMB for 7 overcooked boiled eggs (not peeled) and bad coffee! I would have given the property a higher rating, but my last exchange with them has caused a lower rating as I would not expect this from a hotel of their "rating" or "price". We told the Niccolo Kitchen we were in a hurry and did not want to pay a lot as we only had 5 minutes. They said they would help us since cafes were mostly closed outside the hotel. We were not shown a menu or given a quote. We were handed a bag and charged 270 RMB (this is almost 3x what we would have paid at family mart). After opening the boxes we realized we paid a CRAZY amount. I was very willing to let this go and only mentioned this casually to the staff upon check out with the advice that they should have the kitchen make sure that they are listening to their guests. They proceeded with sending me screen shots of the menu (that we never saw) with circles around the prices. The eggs were called "Eggs cooked to your preference"- these eggs were not, they weren't even peeled for us.. which I would expect for 270 RMB! I have not asked for any money, but was outraged by the response considering this isn't a bargain hotel- I expected more on how they would respond. At least acknowledge and say you will help the next Guest vs. sending me menu prices that were never shown to me! Last- I know in China smoking in rooms happens, but our room definitely smelled of light smoke during the evening. If you decide to stay and are sensitive to smoke mention this to them.

Great location

The beds are very firm. Needs to be very plush. Hard to sleep on.

Very center location , in IFS mall , modern luxury room , Fabulous view of Chengdu

1. We upgraded to a connecting executive suite on level 22. The combined rooms 2202 and 2204 was massive. My boys had sufficient space for once. We were here for 3 nights as part of a big China trip to see the Pandas.2. There was an iceskating rink where there was a food court above and a cinema in the IFC building a short walk away.3. Nearby there was a Haodilao (on 7th floor of a nearby mall), KFC, McDonalds.4. We spent a day walking all four sides of the block the hotel including the beautiful traditional architecture across the road where some of the brand name shops where eg LV, Dior etc. However, the shops behind the IFC and on the sides are rather seedy and boring.5. The service/reception staff were all very nice and friendly6. It has a basic 24 hr gym. I went there at midnight. The dumbells only go up to 22kg. No barbells. Has a bike, several treadmills, a seated leg curl machine, squat rack, seated leg extension machine, a pulldown machine, ab bench.7. Complimentary breakfast can be taken either at the restaurant or in the front foyer (great if you are in a rush).

1. The place is hard to find, both initial and last pickup professional bus companies driving us to/from airport found it hard to get to the hotel official drop off point which is actually up a huge ramp, not downstairs. 2. The air conditioning cannot be controlled within the room.3. The strong air freshener/perfume everywhere makes you want to vomit if you eat too much and come back to hotel. The hotel is quite stuffy everywhere including the halls and corridors. 4. My 11yo son was scared of the female picture you have to pass by to get to the reception from car drop off. It reminded him of Sadako from Japanese Horror movies. It is rather artsy fartsy but I guess it is balanced by the pandas.5. Limited food selection for the included breakfast (compared to our next stop at the Ritz Carlton Xi'an). However, I enjoyed the pancakes from the menu.6. The location is not for kids (boring) as there were no toy shops nearby since it is located in IFC towers so majority of shops are expensive Fashion for ladies. We did manage to find a Hoka shoe shop where I could get the Kaha boots for the kids that I could not find in HK.7. There is a pool but it is tiny by anyone's standards, often crowded with little kids, so don't expect to do lap swimming.8. The hotel internet does not let you use anything related to Google or Pokemon Go. My son missed out the 2 Dec 2024 Pogo com days so very disappointed.

Location is great! Staffs are friendly and helpful. Room is spacious and comfortable

Shower is weak

The checkin procedure was very efficient. Room was convenient. There is no better location to be in Chengdu. Breakfast was very good.

The swimming pool was closed for maintenance work. The route to the hotel from the metro is not clear when we were arriving.

The Niccolo Chengdu is perfectly located right next to Taikoo Li, an upscale open-air shopping area that also includes the Da'ci Temple. It's also conveniently connected to the IFS (huge shopping mall). The service was excellent—attentive and welcoming. Our room was clean, spacious, and included nightly turndown service, making for a very comfortable stay. The bathroom was also generously sized. The concierge service stood out, with Jon providing outstanding assistance in organizing all of our attraction bookings. Highly recommended!

The property is modern, clean, upscale and well located.The staff are nice and attentive. The beds with a “pillow menu” are beyond comfortable. The view from the room over the temple area, the shopping centers and the eastern part of Chengdu is great.The food and breakfast in their main restaurant is of very good quality. At times, there is quite a while to wait for a la carte food both at dinner and breakfast, but perhaps for the quality and nature of the preparation.

Sometimes the downside of these hotels is that they are a bit “into themselves” like the wannabe people who hang around them. Also, at times, for the sake of “design”, the customer comfort can be a little disregarded.The room is so modern that it’s complicated to operate such as the lights system; not to talk about the presence of an internal window between bathroom and bedroom with shutters that don’t really block the light if one is in the bathroom and the other(s) are sleeping. Same goes for the external looking window shutters : noisy and slow process in waiting for the automation to do its job vs a possible easier and quieter flick of hands.Furthermore, upon check in we had been offered an upgrade to a a better suite under a reasonable price difference which we agreed to as the deal also included breakfast and other benefits.Luckily I checked the bill upon check out (by the way too long time to check in and out!) and realized that most of those benefits had been charged.So bad internal communication/ system management at best..

One of the best hotel I have ever stayed at. Clean and in a great location. Top service and very professional staff. Top services are offered.

Good location and clean

Introduce by friends

All the staff are amazing and highly efficient. My husband and myself are very happy and impressed with the concierge service. Everything will be well taken care of by the staff.We stayed for 3 nights on the 5th floor and a night on the 15th floor facing Taikoo Li. Frankly speaking, we prefer the room and view of the 5th floor as compared to the 15th floor. The room is clean, well maintained and comfortable. The only thing we do not like are the pillows. They are too soft and not thick enough for our liking. We requested for thicker pillows and once again the housekeeping responded efficiently and brought over two different types for us to choose from. However they are still the same. Nevertheless, this can be overlooked as everything else is impeccable. The indoor pool is also heated and I believe our kids will love it.We will definitely be back with our kids next time.

The pillows too soft and not thick enough

All the staff are amazing and highly efficient. My husband and myself are very happy and impressed with the concierge service. Everything will be well taken care of by the staff.We stayed for 3 nights on the 5th floor and a night on the 15th floor facing Taikoo Li. Frankly speaking, we prefer the room and view of the 5th floor as compared to the 15th floor. The room is clean, well maintained and comfortable. The only thing we do not like are the pillows. They are too soft and not thick enough for our liking. We requested for thicker pillows and once again the housekeeping responded efficiently and brought over two different types for us to choose from. However they are still the same. Nevertheless, this can be overlooked as everything else is impeccable. We will definitely be back with our kids next time.

Pillows are too soft and do not have thicker ones

The Location is PERFECT! steps away from IFS, taikoo li and chunxi road. They also have bidet!

Breakfast wasn't huge, but very good variety. The location was awesome, sandwiched betwee the most popular shopping outlet and classic Chengdu streets. Room was clean, modern and well kept. Great gym and indoor swimming pool. Staff very nice and most of them speaks English well, showing professional standards. Room service twice a day with fruits being constantly refilled. Superb hotel.

I really can't think of anything bad, even if I tried hard to think if anything went wrong during my 3 days stay. Really none.

Everything is nice, including the staff, the view of the room, and the facilities of the room. The hotel is close to Tak Koo Li and IFS, just few minutes walk from metro station.

Good location

Room a little bit small

Best hotel in Chengdu downtown