Aston Inn Pandanaran

It's Location. It's staff.

The bathroom floor had long strands of hair. Not mine. I've got very little!

The location is perfect.Close to Lawang Sewu , Mall, Lots of restaurants , Warung makan and Oleh oleh.

The bathroom was not clean.The stuff was fussy.

The location is very comfortable, quite close to food area.......very interesting to people who like to explore local food and for only walking distance you can find shopping center.

the facility in the room should be improved, such as smart TV, hand shower in the bath room, mirror should be replaced with a new one, since there are some "dirt" at the edge of the mirror in the bathroom.

Location, value, facilities and friendliness of the Staff - all of them. Staff were excellent, ready to help with a smile.

Maintenance of the room & bathroom could be better.

Location. Breakfast. Value.

Hot shower wasn’t perfect compared with another Aston at other city, solo, bandung, jakarta, samarinda. 2 times complained, good response, same result, not fixed. We can say only cold water shower on room 635.

Breakfast, fast response staffs and helpful.

Due to holiday season and events, other guests are very loud after hours.

We got a surprising free room upgrade, thanks Aston Inn! A good variety and taste of breakfast

Pool facility needs an upgrade for a hotel of this size

This hotel room is spacious, the deluxe premier room is very nice. We stayed two nights in this room and 8 nights in Junior suite. This room is so big, it has separate living area. Two AC and two tv (living room and bedroom). The king size bed super comfortable. Amenities include coffee machines with coffee pods provided, mini refrigerator, hot and cold water dispenser, kettle. The bathroom is clean and spacious with separate shower and bathtub. The staff members are super nice, honest, attentive, always happy to help. I absolutely recommend this hotel. Location is perfect.

Location, center of city

The reception staff. I arrived at the hotel at 14:30 and the room wasn’t ready. I was requested to wait for 15 mins by a male staff and he did not apologize, even though I mentioned that it was past 2 PM. I sat waiting on a couch about 10 meters from the reception desk and was visible by the staff. After more than 15 mins, I went to see the same staff and asked if my room was ready, and he said “Sudah Pak tadi saya telepon bapak tp tidak diangkat” (already sir, I called u but you did not answer). Why did he have to call me if he knew I was visible to him and I was only a few steps away from him? This is rude actually. Furthermore, he still did not apologize nor did he show any empathy. FYI, I did see a phone notification at that time but my apps shows that the caller was “Spam-Bank M*nd*r*” - so who would answer that call anyway and who would even think that the call might be from the hotel? That particular staff was rude and should not work inthw hospitality industry if he remains behaving like that. Apart from that, the room and the rest of the facility could have been more cleaned and refreshed (the smell was not refreshing)

Just very well priced and good location Great customer service

The property had a quality pool and quality gym, in a perfect location so close to everything !

The pool was a bit dirty with a lot of dead skin in it ( very visible )

Good location, great staff. Comfortable bright simple designed room. Power points at useful height and location (many hotels failed on this). Very good towels. Breakfast choice galore and tasty. Definitely value for money.

Window has no shear curtain, only black out. AC struggled to keep room cool. Cleaning wasn't quite 4 stars.

Friendly staff and location

Noisy from restaurant above in the morning. Tables and chairs being dragged across the floor was loud and disturbing

Needs a lot of mold work, very Moldy could course a health risk.

Moldy Bath room and no double bed for husband & wife. How every they did try to accommodate by joining the 2 single beds.

We like our stay at the Aston Inn Pandanaran. The room is quite spacious and clean, there are slippers available. Overall, it was a great stay.

The bath, wish there was a door? So when we bathe, the water wont wet the whole bathroo..

Location is perfect. Friendly staff. Comfortable room.

Very good

The soace in resraurant for breakfast @ 12 nd fl is not enough some of guess have to wait and or tranfer to firsr fl. In which the food id in complete as in 12 nd fl

Close to shops by walk. Good security officer that help me park the car

Small dirty room with small dirty bathroom with bad smelly towells, no views.

Clean and got an upgraded room so it's quite big

Food variety is very lacking with classes like this. Incomplete salad. Ordinary taste. Oh yes, parking is very limited.

LOCATION, STAFF ARE FRIENDLY

BREAKFAST QUALITY AND TASTE COULD BE IMPROVED, MORE HEALTHY CHOICES