Aston Pasteur

Staff were very responsive and approachable..they go beyond their roles to help guests. Large rooms and pretty neat and clean

The water in the shower is not hot enough! Lifts were broken, only one lift working for 2 days.

The vast options of breakfast spread..

No iron in the room. Need to request one.

The location is perfect. Just next to the Sampurasun Nusasari restaurant which is prominent for its Ayam Bakakak and the 24-hour Indo Maret. Additionally, you can also find a lot of viral shops selling pastries, brownies opposite of the hotel. The room is clean, beds and pillows are comfy. Hotel staff are nice, polite and attentive. However, the room size might be small to fit 3 adult people especially you have quite number of big luggage and shopping stuff.

Undeniably there was a lot of varieties for the breakfast spread. However, it would have been better if the pastries were heated properly or reheated upon serving.

Staff are friendly and helpful, location is good.

This hotel was a deeply disappointing experience. The facility is extremely outdated—filthy, worn carpet emitted a persistent stench, and the bathroom vanity was broken and unusable. Most distressing, however, was the complete lack of soundproofing. Situated on a major road, the relentless noise from motorbikes, ambulances, and heavy trucks made it feel as though I were sleeping on the pavement. I didn’t get a moment of rest. For your own well-being, I strongly urge you to look elsewhere. This place is simply not fit for a restful stay.

Breakfast variety was varied every day with local and international touch. All staff were very much polite, smiling and professional at work.

All the amenities were good. Some improvements like hand shower at bathroom will be handy.

Spacious and clean

The air conditioning in our room #1119 not cold enough

Family room really occupied my family! Super spacious and beds are big.Staffs are great too!Water pressure and hot water works really well.

Pillows quality can be improvedAircon was too cold and not sure if it can be adjusted (I changed it to 26 and still very cold)Elevators are quite old and the capacity aren't that big.

Location, breakfast

Room too small, but enough comfort because there is big caroet in the room

Comfortable Bed and Pillow

Breakfast options are limited, not a big fan of its taste either

everything

the elevator. only 2 of them function, need to wait 5-10mins.the toilet, especially the shower area very slippery. need to scrub the floor thoroughly because my aunt almost fell down bcs of that.

Loving the breakfast spreads, the room is nice and the area is quite close to the Botanika Mall which is good.

the guy handling the egg station is unfriendly and we have to mention repeatedly our orders which we ended up have to wait in front of him until he finished cooking out order, else, he gave it to someone else.

The room was spacious, clean and comfortable. The breakfast buffet was extensive, we enjoyed everything we tried. We had laundry done, it was quick and very reasonable. Welcome snacks in the room were a nice touch!

We had a corner room with lots of windows. Road noise in the evening was concerning, but we didn’t have trouble sleeping with the curtains closed.

Clean & spacious room, comfortable bed, dual air-conditioning, EV charger available at the hotel

No smart TV, no Netflix/Amazon Prime, etc.It is really disappointing that a 5 star hotel doesn't have a smart Tv, which is standard even in the cheapest Airbnb rooms.

The Receptionist Team the Concierge Team and other staffs are very humble and helpfull.. Will comeback to Aston Pasteur for sure

LocationVariety of breakfastStaffs hospitality

Taking a longer time wait for the lifts. Alternatively, try to avoid peak time

nice place in a good location with a great restaurant downstairs and friendly staff as you expect in Indonesia

Room was big and comfy enough for 3 of us and we got the city view.

Shower drain was slightly clogged, took some time to clear the slightly flooded floor while showering.

The location is good, lots of good restaurant and food stalls nearby.

We stayed at the other room far from the main road but the bathtub was leaking. So we moved to the other suite room with window to the main road (Jln. Pasteur), it was very noisy at night. It's too bad that they put the suite room at this position, my family cannot sleep well at nights.

Location, very friendly staff

I think face towels and hand towels should have been provided without being requested.

The staff are friendly.Hotel location.

There are only two elevators and this causes people to overcrowd and delay in going up and down.