Best Western Plus IB

Maybe the furniture in the room..!!!

TERRIBLE ATMOSPHERE.... !!! INTERNET FACILITIES BAD, ALWAYS FLUCTUATING EVEN WHEN YOU'RE LIMITED TO 2 GADGETS...NO BREAKFAST FOR TWO AS ADVERTISED OR BOOKED...NO PORTER TO TAKE YOUR LUGGAGES ON CHECK OUT..!!!!

The only thing I liked was the cleanliness of the room.

Breakfast options were minimal, WiFi kept tripping off during my entire stay, I ordered dinner to my room the entire stay and the first night the restaurant called my room and woke me up at 11:30pm to inform me that they were sending someone to collect my plate- I complained about this and was told it was an order from the management. Very strange indeed. The check out process was long as well.

Location and courtesy shown by staff

Kitchen food

Staff was very friendly and helpful in some ways

Yahoo boys making noise Holding a room party and smoking weed Substandard rooms and faulty AC

First room offered was not satisfactory but the porter quickly offered alternative room. Room furnishing was okay Meral was great only the omelette was too oily

Not many sanitizer points . Reception had to be told about importance of wearing mask. They complied immediately

Very warm staff, clean and comfortable Hotel

Not much variety in Room service meal menu

location was serene and the pool side though i did not visit, i loved the location because i could see that clearly from my room.

the elevator

Very poor

First of all getting to the hotel, the receptionist was quoting a completely different price from what was seen on Booking.com. The customer service is extremely poor. We got a room that clearly had a fault, raising this with the receptionist she showed no form of concern. She had an attitude addressing us.

The breakfast is excellent

The bathroom arrangement

Breakfast was great

Facilities could be better maintained

We're be e environment

BreKfast

Location

Price

Good

Good

Exceptional

Good

Very poor

Exceptional

Good

Good