Scandic Kouvola

Very spacious room We asked for late check out and they offered 1 h free of charge Excellent location

It was old and the room was dark

Excellent location in the heart of city centre. Parking possibility and asy access to hotel.

We only stopped in this hotel for one night on our way from Helsinki to the long stay lakeside cottage. Spacious clean room and good bathroom. But what was unexpectedly great is the breakfast!

The air conditioning could be more effective.

The bed was comfy. I'm supprised that in such a small town like Kouvolu, the receptionist was really good in English and really informative and helpful. The breakfast was also really delicious with wide range of choices. My thanks to the staff on that day!

Clean, good location.

A bit dated already.

Clean rooms. Always new set of towels. Quiet environment. Satisfying breakfast.

Nice ambiance and authentic decor, good shower and nice products, convenient parking, ample breakfast, welcoming staff, very pet-friendly.

I came in the morning and the staff wasn't treating me well. I said I have an appointment and she doesn't look at me. She said come at 15:00, but when the staff changed, I felt more comfortable.

Female staff spoke in the afternoon and weren't looking at me and talking I felt underrated

Convenient location, the general cleanliness OK. Rooms and facilities were standard level with nothing fancy but nothing too bad.

Extremely unsatisfactory breakfast - most of the tables were full of dirty dishes and there were no employees to be seen. When the employee (yes, only one) arrived and I asked whether they will clean the tables, I got a blunt one word answer: "yes". They did not clean any of the tables even after that. I spent in total 40 mins eating my breakfast in a table full of dirty dishes and none of the tables in the dining hall were cleaned during that time. When I was eating, about 75% of the tables were full of dirty dishes. In addition, the WLAN did not work at all in my hotel floor. In conclusion, this was a 152 EUR per night experience that was comparable to my past stays in 50-80 USD motels in USA and therefore this is the worst price/value I have stumbled upon so far.

The location of the hotel is really amazing and next to the train station.. the staff is so friendly and helpful.. rooms are so clean

Location is good. Cleanliness. Size of the rooms. Generaly is not so bad - but price for a such kind of condition etc. is out of the range!

When I booked trhough the booking come- that was the room of 20m2, when I arrived the room was right near the elevator. I asked to change a room- they change- but the room size was less -15m2. - no problem- at all- but then I was prolonged/ continue stay for 3 nights more- without the booking come- they increased the price due to the holiday from 115 up to 135 Eur... - this price is completelly out of the range of the hotel for a such kind of facilities and inner condition. COMPLETELY OUT OF THE RANGE!! 90-100 Eur - that is the big maximum for this hotel. The bad condition and badding is not correspond to the prices hotel offered!!! Brekfast is not correspond to the price !!!! Not anouth electro socets to use in the rooms, the light is very bad. In some rooms are colder thant another.

perfect location down town with good on site parking...

nothing to say negative about the hotel at all

Was very happy to have a real breakfast, especially in these times!

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Location

lightning in the room - because of winter time there shoud have been more lights

Exceptional

Very good

Superb

Very good

Superb

Exceptional