Original Sokos Hotel Vaakuna Kouvola

The staff was fantastic. Iiris was very very helpful. The restaurant staff was also very professional but friendly. Definitely we will go back there if ever in Kuovola. Thank you.

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Clean, spacious rooms. Great breakfast buffet with a lot of options. Plenty of parking spots.

Repovesi National Park is at least a 45 minutes drive away, and if this is your main reason for a visit to this hotel, you should factor this time in.

The best hotel I have stayed in for a long time. The staff are an absolute credit to the hotel, so friendly and helpful and it is a very clean and comfortable hotel.Stunning winter scenes from the breakfast room with its huge windows too.

There is nothing I didn't like

Great place to stay in Kouvola - good location, really friendly and very helpful staff! Good size rooms with good facilities, excellent shower - and a fantastic breakfast! restaurant very good too. All tops for me!

Was beautiful, comfortable, stuff were kind and super helpful Restaurant was amazing all in all everything was ?

Aircon was sa bit cold compared to the fact it was 10°C at out but when we asked they fixed it :)

very good breakfast with vast choice; very nice spa, sauna space

Room

The room was too hot and there was no obvious way to lower the temperature.Everything closed pretty early for a supposedly high end hotel. Checked in around 9.30pm and was told the restaurant closed at 1030pm with orders closing at 10pm. Fair enough, but this also applies to the bar. You can't have a beer after 1030pm, and only then if you order it by 10pm! I was told they have beer vending machines which is great but more suited to a motel style operation rather than a longstanding flagship hotel in Kouvola.It was a premium priced hotel chosen as there was a car park but then they charge an extra €9 to park!Breakfast stops at 9.30am which is great if you have an early start but not so good if you need to catch up on your sleep.I was given a room (which was fine).on a floor where structural repair work to the floor was in progress. You really don't expect to book the best hotel in Kouvola then have everything closed within an hour of arrival and having to access your room via a (very tidy to be fair, Finnish) building site.The TV was unplugged and the cable had to be untangled from behind the wall mount before it could be plugged in. Very low end TV offering - terrestrial only I think.Bed was billed as a large double which I guess is true, but was made up with two single duvets folded up (Finnish style maybe) meaning that you have to make your own bed, effectively.View was of a hotel service ramp..

lovely design and lovely staff

Sadly didn’t realise there was a hot tub/jacussi until it was too late to use it.

loved the room, the chair with footstool and blanket, the food was exceptional

lighting was dim in the bathroom for putting on makeup

good sized rooms and facilities. nice bar and restaurant area. friendly staff.

Super friendly staff, nice facilities, good breakfast. We were travelling with a dog and everyone made us feel very welcome.

Everything was great

Everything was good, the breakfast had a lot of choices. Nice bathroom and comfortable beds

Excellent location with great food available. The room are cozy with comfortable stay.

Clean and fresh with good location

I particularly liked the gym and spa.

The best hotel in Kouvola. Free bikes for city sightseeing.

Everything OK

Central location, good breakfast

Sokos is a great hotel, absolutely perfect setup for staying in Kouvola.

no complaints

Stay Away

foul smell bathroom, room looking like a à parison celle

I think its a best restaurant in Kouvola town.