Hotel Cumbres Lastarria

The staff was lovely and very helpful. The location was also great.

The hotel was supposed to have fruit and coffee/tea available at all hours, but wasn't really there. To be fair, we arrived on New Year's Day and deliveries were behind.

The location is really good, in a nice area. The room comfortable and clean.The breakfast was good.

There is a water purifier, that is really good thing for sustainability, but it's positioned in the bathroom next to where you would plug the hair dryer. It is not very safe and it happened me once that the water didn't stop.

Great location. Great staff. Non stop restaurants on street.

Staff was extremely attentive and helpful. Many options for breakfast - amazing. The location in Lastarria was perfect - easy to walk to restaurants and museums. And the roof top pool was an added surprise. Highly recommend this hotel!!!

Great location, clean, stylish rooms.

Breakfast selection was good, amenities were nice and rooms were comfortable. The bar has a nice indoor outdoor element and the lounge area was perfect for arriving early and being able to relax with complimentary coffee and tea while we waited for the room to be ready

It was very friendly, comfortable and clean. The room was just perfect. The Christmas dinner was fantastic.

Everything was amazing. I loved it!

Clean, location, very helpful staff, nice outdoor area for drinks,etc

buffet breakfast was fabulous and restaurant staff were lovely and helpful.

The internet in room 102 was pathetic.

Good service, comfortable, great staff, good breakfast.

Super good location, very spacious room, friendly staff.

Nothing negative.

Quiet. Clean Comfortable.

Breakfast maitre’d needs to relax or he’s going to die early.

Location and good customer service

Mattress needs replacement

Clean, comfortable, nice staff, good location

Filtered water dispenser was tricky to shut off so you might risk your glass overflowing. The tiny light on the dispenser lit up the glass enclosed bathroom, interfering with darkness.

The room was very comfortable as was the bedding. All the staff was very nice and helpful.

Lighting in room a bit too dimThe breakfast was nice although we found the eggs to be rather lukewarm most mornings; we noticed on our last day there that someone got an omelette. We were not aware that we could request an omelette! Maybe a little bit better communication about breakfast is in order.

The location, the staff, the lobby smell, the restaurant, the breakfast, and the morning view from the 8th floor.

The gym equipment needs some maintenance.

Pretty much everything! I was sad to leave this hotel. I'd gladly stay here again and recommend to friends and family! Just make sure you're aware of how the rings are designed, the bathroom is more "open" so don't stay with anyone you're not comfortable being that open with!

Two small things I feel could bring this hotel up a notch. I wouldn't really say they are that negative though. 1) at check in, we were told that four coffee pods came with the room and there was an extra cost for more (but there was free coffee in the business area 24 hours a day). This was fair, we were clearly told, we used one pod and it was never refilled. But as a high end hotel, I feel those types of amenities, if included, shouldn't incur any extra cost (for example: just provide two a day and refill if needed).2) there were a couple random lights that flickered on and off throughout the night. Not lights like the ones to light your room, but maybe wifi or other electronic lights. It wasn't really a huge disturbance but if this could easily be removed it would make the stay just that much more peaceful.But regardless, an amazing stay!

They worked with us for an early check in after long flights, and held our luggage and arranged a remise to the airport for our evening flight. The breakfast was fantastic and the rooms were comfortable. The Lastarria area is right outside the front door and is a great place to walk, eat and shop.

The bathroom area was exposed to the room which was fine for my husband and I, but might not work for all travellers.

The location was great, staff helpful & friendly! Breakfast delicious….

Everything was great. The location was perfect in the heart of trendy Lastarria with all its bars and restaurants. The staff were incredible and the room beautifully designed with quality facilities. 10/10 all the way.

All good